Dongle misconfiguration - How to fix

[Iksman]

please i need help my cm2 dongle is showing me warning:warning dongle misconfiguration

[zeeshan0300]

DongleManager [Infinity] v1.80 [2020-11-05 13:26:25] ===
Box/Dongle type selected: [BEST]
Card-Reader: USB Smart Card Reader 0
HWID: 0007938920881292
=== Process started: 2020-11-05 13:26:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to

[YellowBoss]

Originally Posted by zeeshan0300

DongleManager [Infinity] v1.80 [2020-11-05 13:26:25] ===
Box/Dongle type selected: [BEST]
Card-Reader: USB Smart Card Reader 0
HWID: 0007938920881292
=== Process started: 2020-11-05 13:26:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to

Already answered https://forum.gsmhosting.com/vbb/f29...inity-2921150/

[YellowBoss]

Originally Posted by Iksman

please i need help my cm2 dongle is showing me warning:warning dongle misconfiguration

Hello,

- Connect dongle/box to PC
- Run DongleManager.exe - https://www.infinity-box.com/support/?r=5
- Make "Read Serial Number (S/N)"

DO NOT send screenshot/video but copy/paste text from software window !

[hassan25228]

=== DongleManager [Infinity] v1.80 [11/27/2020 10:46:05] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00014220162D4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 82154220
Firmware version: 0146.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0146
=> Activations:
- 00: Infinity-Box/Dongle v0146
- 03: [BEST] v0122
- 0E: #14
=> Options:
- Infinity-Box/Dongle
- Infinity BEST2
- hua

[InfinityHelp]

Originally Posted by hassan25228

=== DongleManager [Infinity] v1.80 [11/27/2020 10:46:05] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00014220162D4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 82154220
Firmware version: 0146.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0146
=> Activations:
- 00: Infinity-Box/Dongle v0146
- 03: [BEST] v0122
- 0E: #14
=> Options:
- Infinity-Box/Dongle
- Infinity BEST2
- hua

reboot PC and update dongle firmware with DongleManager after that

[ZAMAN 143]

Hi,
Respected infinity team, I need your help for the following error. I got in cm2 opening.

[ Smart-Card misconfiguration! Contact to support]

And one more error on dongle manager.

"=== DongleManager [Infinity] v1.80 [29/11/2020 22:55:51] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0109666524881292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D1046665
Firmware version: 0146.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0146
=> Activations:
- 00: Infinity-Box/Dongle v0146
=> Options:
- Infinity-Box/Dongle"

Kindly sir help me in this problem my device is blocked from two days. please help me in this problem.

Thanks in advance to Infinity Team.

[InfinityHelp]

Originally Posted by ZAMAN 143

Hi,
Respected infinity team, I need your help for the following error. I got in cm2 opening.

[ Smart-Card misconfiguration! Contact to support]

And one more error on dongle manager.

"=== DongleManager [Infinity] v1.80 [29/11/2020 22:55:51] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0109666524881292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D1046665
Firmware version: 0146.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0146
=> Activations:
- 00: Infinity-Box/Dongle v0146
=> Options:
- Infinity-Box/Dongle"

Kindly sir help me in this problem my device is blocked from two days. please help me in this problem.

Thanks in advance to Infinity Team.

Hello,

Read NOTE here - https://www.infinity-box.com/support/?s=2
Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

Next steps:
- Delete fault.bin file from software folder (if you have it there)
- Run DongleManager
- Update Dongle firmware

[ayhamale]

=== DongleManager [Infinity] v1.80 [27/12/2020 22:15:29] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0003956115BF1292
Box/Dongle found: [BEST]
Serial No (S/N): D0A99561
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0146
=> Activations:
- 00: Infinity-Box/Dongle v0146
- 03: [BEST] v0122
- 07: #7
=> Options:
- Infinity BEST
- Infinity BEST2
- Infinity SM

[InfinityHelp]

Originally Posted by ayhamale

=== DongleManager [Infinity] v1.80 [27/12/2020 22:15:29] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0003956115BF1292
Box/Dongle found: [BEST]
Serial No (S/N): D0A99561
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0146
=> Activations:
- 00: Infinity-Box/Dongle v0146
- 03: [BEST] v0122
- 07: #7
=> Options:
- Infinity BEST
- Infinity BEST2
- Infinity SM

Hello,

Read NOTE here - https://www.infinity-box.com/support/?s=2
Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

Next steps:
- Delete fault.bin file from software folder (if you have it there)
- Run DongleManager
- Update Dongle firmware

[Ismail khan1978]

please infinity team need your kind help
my dongle is giving (misconfiguration errors)
here is seriar info

=== DongleManager [Infinity] v1.81 [1/3/2021 14:22:20] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000201D18164082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 2C09201D
Firmware version: 0146.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0146
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0146
- 07: #7
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity SM

and here is update logs

=== DongleManager [Infinity] v1.81 [1/3/2021 14:25:21] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000201D18164082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 2C09201D
Firmware version: 0146.02
=== Process started: 1/3/2021 14:25:22 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

[YellowBoss]

Originally Posted by Ismail khan1978

please infinity team need your kind help
my dongle is giving (misconfiguration errors)
here is seriar info




and here is update logs

Hello,


Reboot PC
After that update dongle firmware with DongleManager.
Is it Ok now ?

[Ismail khan1978]

Originally Posted by YellowBoss

Hello,


Reboot PC
After that update dongle firmware with DongleManager.
Is it Ok now ?

Thank you Master

[Nabil issa]

i try to update in another computer also not working then i found i shoud remove samsungfrp2020 and i try to update after reboot the computer

=== DongleManager [Infinity] v1.80 [2021-01-19 14:19:51] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00027C8E00001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): AB6F7C8E
Firmware version: 0145.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0145
=> Activations:
- 00: Infinity-Box/Dongle v0145
- 03: [BEST] v0122
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM
=== DongleManager [Infinity] v1.80 [2021-01-19 14:19:59] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00027C8E00001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): AB6F7C8E
Firmware version: 0145.02
=== Process started: 2021-01-19 14:20:02 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

[YellowBoss]

Originally Posted by Nabil issa

i try to update in another computer also not working then i found i shoud remove samsungfrp2020 and i try to update after reboot the computer

=== DongleManager [Infinity] v1.80 [2021-01-19 14:19:51] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00027C8E00001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): AB6F7C8E
Firmware version: 0145.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0145
=> Activations:
- 00: Infinity-Box/Dongle v0145
- 03: [BEST] v0122
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM
=== DongleManager [Infinity] v1.80 [2021-01-19 14:19:59] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00027C8E00001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): AB6F7C8E
Firmware version: 0145.02
=== Process started: 2021-01-19 14:20:02 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

Hello,

Please make step-by-step:

- reboot PC
- update dongle with DongleManager
- delete fault.bin file (if any)