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09-05-2017, 13:35
| #661 (permalink) |
| Junior Member Join Date: Sep 2017
Posts: 10
Member: 2754554 Status: Offline Thanks Meter: 1 | === DongleManager [Infinity] v1.70 [05.09.2017 12:30:13] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Axalto e-gate 0 HWID: 00001ABB00001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): Firmware version: 0136.02 === Process started: 05.09.2017 12:30:17 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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09-05-2017, 16:06
| #662 (permalink) | |
| Insane Poster  Join Date: Aug 2009 Location: USA, Texas Age: 33
Posts: 84
Member: 1089253 Status: Offline Sonork: 100.1659642 Thanks Meter: 7 |  reply 2 Quote:
Yes, I did everything that you explain in this post about error 57. But I always have the same error. Please help me, thanks! | |
| The Following User Says Thank You to moqued For This Useful Post: |
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09-05-2017, 17:26
| #663 (permalink) |
| No Life Poster   Join Date: Mar 2006 Location: shandar chock jelum pakistan
Posts: 573
Member: 241661 Status: Offline Thanks Meter: 265 | my box is olreday update but nor worring and eror ?????....its msg is dongle firmware version is outdated download donglemanager from support and update firmware.....!!!!!!! |
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09-05-2017, 19:10
| #664 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
You have got an answer with exact instruction earlier. Why do you post again and again ? | |
| The Following User Says Thank You to YellowBoss For This Useful Post: |
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09-05-2017, 19:13
| #665 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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| The Following 2 Users Say Thank You to YellowBoss For This Useful Post: |
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09-05-2017, 19:14
| #666 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
How to check - http://www.infinity-box.com/doc/?r=17 If support is expired please contact to any seller and renew support. | |
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09-05-2017, 22:48
| #667 (permalink) |
| No Life Poster  Join Date: Mar 2008 Location: Colombia
Posts: 1,858
Member: 726741 Status: Offline Thanks Meter: 1,256  | Please help me !! Thanks === DongleManager [Infinity] v1.70 [05/09/2017 16:04:34] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0008359DFF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 157C359D Firmware version: 0134.02 === Process started: 05/09/2017 16:04:38 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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09-06-2017, 04:26
| #668 (permalink) |
| Junior Member Join Date: Jan 2016 Location: KFS Age: 29
Posts: 15
Member: 2517429 Status: Offline Thanks Meter: 0 | === DongleManager [Infinity] v1.70 [06/09/2017 05:25:53] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0001A18818201292 Box/Dongle found: [BEST] Serial No (S/N): B770A188 Firmware version: 0122.02 Box/Dongle misconfiguration Diagnostic code: 57 "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0136 - 03: [BEST] v.0122 Diagnostic Key: 7F2B1D064BA834BF |
| The Following 4,294,967,295 Users Say Thank You to Mostafa Elzun For This Useful Post: |
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09-06-2017, 07:03
| #669 (permalink) |
| Junior Member Join Date: Jan 2016 Location: KFS Age: 29
Posts: 15
Member: 2517429 Status: Offline Thanks Meter: 0 | === DongleManager [Infinity] v1.70 [06/09/2017 05:26:57] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0001A18818201292 Box/Dongle found: [BEST] Serial No (S/N): B770A188 Firmware version: 0122.02 Box/Dongle misconfiguration Diagnostic code: 57 "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0136 - 03: [BEST] v.0122 => Online Service Account - Username: 03B770A188 - Password: Diagnostic Key: 7F2B1D064BA834BF |
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09-06-2017, 14:20
| #671 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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09-06-2017, 14:21
| #672 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software. What to do now: - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware | |
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09-06-2017, 21:41
| #673 (permalink) | |
| Insane Poster Join Date: Aug 2009 Location: USA, Texas Age: 33
Posts: 84
Member: 1089253 Status: Offline Sonork: 100.1659642 Thanks Meter: 7 |  reply 3 Quote:
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09-09-2017, 17:31
| #674 (permalink) |
| Crazy Poster Join Date: Aug 2006 Location: bhavngar
Posts: 57
Member: 325507 Status: Offline Thanks Meter: 51 | === DongleManager [Infinity] v1.70 [07/29/2017 21:32:13] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 000093B30EFE4082 Box/Dongle found: [BEST] Reading... Serial No (S/N): 459B93B3 Firmware version: 0122.02 === Process started: 07/29/2017 21:32:16 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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09-10-2017, 11:07
| #675 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software. What to do now: 1. Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - http://www.infinity-box.com/support/?r=6 OR 1. Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: 2. - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware | |
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