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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 11-01-2017, 15:40   #781 (permalink)
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Quote:
Originally Posted by johnysofts View Post
when update with dongle manager it stop in the middle and not responding
after again i update it give me this error

=== DongleManager [Infinity] v1.70 [11/1/2017 5:40:42] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000C97900001942
=== Process started: 11/1/2017 5:40:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
try again now and do not disconnect dongle but wait several minutes !
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Old 11-01-2017, 15:41   #782 (permalink)
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Quote:
Originally Posted by arip jumaing View Post
=== DongleManager [Infinity] v1.70 [11/1/2017 22:02:40] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 0000E4C212BF4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): BD3CE4C2
Firmware version: 0132.02
=== Process started: 11/1/2017 22:02:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

help please....
Hello,

To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software.

What to do now:
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware
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Old 11-02-2017, 19:12   #783 (permalink)
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=== DongleManager [Infinity] v1.70 [02/11/2017 18:23:10] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000101087CEC4082
Box/Dongle found: [BEST]
Serial No (S/N): 21CE0108
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0135
- 03: [BEST] v.0122
Diagnostic Key: 7FD1748D39DA6DF1
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Old 11-03-2017, 06:35   #784 (permalink)
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same problem....... infinty not help in this problem...
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Old 11-03-2017, 11:33   #785 (permalink)
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Quote:
Originally Posted by hiphop276 View Post
=== DongleManager [Infinity] v1.70 [02/11/2017 18:23:10] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000101087CEC4082
Box/Dongle found: [BEST]
Serial No (S/N): 21CE0108
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0135
- 03: [BEST] v.0122
Diagnostic Key: 7FD1748D39DA6DF1
Hello,

Why do you use debugger and other crack tools with Infinity software ?
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Old 11-03-2017, 11:34   #786 (permalink)
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Quote:
Originally Posted by mahfuz.9484941 View Post
same problem....... infinty not help in this problem...
same problem with crack tools ?

yes you are right, infinity do not support crackers.
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Old 11-03-2017, 11:52   #787 (permalink)
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Serial Key can register the IDM software for the lifetime. After many surveys we found that apply accurately to the IDM serial key that cannot create its complete version.
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Old 11-03-2017, 14:13   #788 (permalink)
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Quote:
Originally Posted by idmkeys View Post
Serial Key can register the IDM software for the lifetime. After many surveys we found that apply accurately to the IDM serial key that cannot create its complete version.
Do you have any problem with your Infinity-Box/Dongle ?
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Old 11-03-2017, 23:20   #789 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Hello,

Why do you use debugger and other crack tools with Infinity software ?

i didnt use them for the infinity software , i sent u the explaination on the email
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Old 11-05-2017, 06:08   #790 (permalink)
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BEST misconfiguration

Pls resolve this ,thank you

Code:
=== DongleManager [Infinity] v1.70 [11/5/2017 10:04:14] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0103745E15BF1292
Box/Dongle found: [BEST]
Serial No (S/N): 97DD745E
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 6A
"UK Edition" status: Off
Last launched Application: 0030 v.0223
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F6740B2F82E040E
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Old 11-06-2017, 09:21   #791 (permalink)
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Quote:
Originally Posted by shahzadthe1 View Post
Pls resolve this ,thank you

Code:
=== DongleManager [Infinity] v1.70 [11/5/2017 10:04:14] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0103745E15BF1292
Box/Dongle found: [BEST]
Serial No (S/N): 97DD745E
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 6A
"UK Edition" status: Off
Last launched Application: 0030 v.0223
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F6740B2F82E040E
Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:
- Install latest Infinity software updates
- Run DongleManager.exe
- Update Dongle firmware
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Old 11-11-2017, 06:49   #792 (permalink)
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plz help me , plz ,

=== DongleManager [Infinity] v1.70 [11/11/2017 11:16:51] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0100606D1C6A1292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): CF12606D
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: module #07
Diagnostic Key: 7F70B109B532D425

sorry
plz actv my dongle , am not use any cracking software in next time
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Old 11-11-2017, 14:40   #793 (permalink)
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I did not find fault.bin,more detail in attachment.
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Old 11-12-2017, 09:46   #794 (permalink)
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Quote:
Originally Posted by Hamidshah07 View Post
I did not find fault.bin,more detail in attachment.
Fault. Bin ??dear sir am also not find , plz tel me , how to find that ??

Sent from my Redmi 3S using Tapatalk
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Old 11-12-2017, 12:46   #795 (permalink)
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Quote:
Originally Posted by Hamidshah07 View Post
I did not find fault.bin,more detail in attachment.
What is the problem exactly ?
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