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03-05-2018, 10:57
| #916 (permalink) |
| Freak Poster   Join Date: Feb 2007 Location: PakIStan
Posts: 385
Member: 450150 Status: Offline Thanks Meter: 53 | === DongleManager [Infinity] v1.72 [3/5/2018 14:57:34] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0108A96624881292 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 009EA966 Firmware version: 0136.02 Box/Dongle misconfiguration Diagnostic code: 6A "UK Edition" status: On Last launched Application: 0030 v.0154 => Activations: - 00: Infinity-Box/Dongle v.0136 Diagnostic Key: 7FBF5B4285A3CB2F Last edited by adnan sarwar; 03-05-2018 at 11:04. Reason: SIR NEEND YOUR HELP |
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03-05-2018, 11:03
| #917 (permalink) | |
| No Life Poster   Join Date: Oct 2013 Location: MajeedGsm
Posts: 578
Member: 2046498 Status: Offline Sonork: 100.1676751 Thanks Meter: 162 |  hello read the first post of this thread step by step your problem is solved other vise change card reader and then do same procedure. Quote:
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03-05-2018, 22:16
| #919 (permalink) | |
| Product Supporter  Join Date: Jun 2010 Location: Infinity Team support
Posts: 606
Member: 1330296 Status: Offline Thanks Meter: 1,137 | Quote:
To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager.exe - Update Dongle firmware | |
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03-06-2018, 02:27
| #920 (permalink) |
| Registered User Join Date: Mar 2017
Posts: 7
Member: 2695651 Status: Offline Thanks Meter: 1 | Hi, sir... my InfinityBox CM2MTK&InfinityBox CM2SPD woking fine, but my InfinityBox CM2QLM not work, error. Dongle Firmware version: v0134 Dongle Firmware version is out of date! Download "DongleManager" from support and update firmware! i try to update dongle manager 1.72 but after update same problem. how do i fix? thank you! |
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03-13-2018, 14:41
| #921 (permalink) |
| No Life Poster  Join Date: Oct 2011 Location: Punjab
Posts: 1,385
Member: 1675429 Status: Offline Sonork: 1609235 Thanks Meter: 174 | Dongle misconfiguration Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000152E0EFE4082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): B7B4152E Firmware version: 0136.02 Box/Dongle misconfiguration Diagnostic code: 5A "UK Edition" status: Off Last launched Application: 0035 v.0136 => Activations: - 00: Infinity-Box/Dongle v.0136 Diagnostic Key: 7F394AAE46B55F19 what to do? |
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03-14-2018, 19:35
| #922 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
What is your Support Validity Date ? How to check - http://www.infinity-box.com/doc/?r=17 If support is expired please contact to any seller and renew support. | |
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03-14-2018, 19:37
| #923 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware | |
| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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03-19-2018, 01:26
| #924 (permalink) |
| Junior Member Join Date: Jan 2015
Posts: 10
Member: 2335408 Status: Offline Thanks Meter: 1 | hi my Problem is Dongle misconfiguration === DongleManager [Infinity] v1.72 [3/18/2018 17:19:50] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00001B340EFE4082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): B6CA1B34 Firmware version: 0136.02 Box/Dongle misconfiguration Diagnostic code: 57 "UK Edition" status: On Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0136 - 07: #7 Diagnostic Key: 7F41862F7182B43D |
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03-19-2018, 13:38
| #925 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
1. fix your PC as per instruction - http://www.infinity-box.com/support/?r=4 2. update your dongle only AFTER PC FIX ! | |
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03-21-2018, 09:19
| #926 (permalink) |
| Junior Member Join Date: Aug 2015
Posts: 10
Member: 2438065 Status: Offline Thanks Meter: 0 | Please Help My Dongle Misconfiguration === DongleManager [Infinity] v1.70 [21-Mar-18 13:12:51] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0008A96320881292 Box/Dongle found: [BEST] Serial No (S/N): EA31A963 Firmware version: 0122.02 Box/Dongle misconfiguration Diagnostic code: 6A "UK Edition" status: Off Last launched Application: 0030 v.0223 => Activations: - 03: [BEST] v.0122 Diagnostic Key: 7FFEE8FCBB209FC5 |
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03-22-2018, 12:44
| #927 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager.exe - Update Dongle firmware | |
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03-23-2018, 19:38
| #928 (permalink) |
| Major Poster Join Date: Feb 2005 Location: http://www.gsm-egy.com Age: 53
Posts: 43
Member: 113586 Status: Offline Sonork: http://www.gsm-egy.com Thanks Meter: 4 | Please Help My === DongleManager [Infinity] v1.72 [23/03/2018 19:36:09] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0003F0BFFF021982 === Process started: 23/03/2018 19:36:09 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 Card-Reader: Gemalto e-gate Smart Card 0 ATR: 3B759400006202020201 Card Manager: A0000000030000 SerialNumber: 0003F0BF ROM: Integrated Circuit Fabricator: 4090 Integrated Circuit Type: 0062 OS: Identifier: 0011 Release Date: 0202 Release Level: 0100 EEPROM: Fabrication Date: 7317 Serial Number: 0003F0BF Batch Identifier: FF02 Module Fabricator: 1982 Module Packaging Date: 7317 IC Card Manufacturer: 1983 IC Em******* Date: 7317 Pre Personalizer: 1984 Pre Personalization Date: 7317 Pre Personalization Equipment Identifier: 00030001 Personalizer: FFFF Personalization Date: FFFF Personalization Equipment Identifier: FFFFFFFF m_iopCard.Serial: 0003F0BFFF021982 Extended info: Card returned error message . ISO7816 error 0x6A86 (Wrong parameter(s) P1-P2. Incorrect parameters P1-P2 ) Error when connecting Card in: Gemalto e-gate Smart Card 0 SmartCard API error #2148532235 |
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03-23-2018, 19:44
| #929 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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03-23-2018, 20:56
| #930 (permalink) | |
| Major Poster Join Date: Feb 2005 Location: http://www.gsm-egy.com Age: 53
Posts: 43
Member: 113586 Status: Offline Sonork: http://www.gsm-egy.com Thanks Meter: 4 | Quote:
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