Dongle misconfiguration - How to fix - Page 81 - GSM-Forum

**InfinitySupport** · 11-14-2018, 12:36

Quote:

Originally Posted by saghirdhadkan

sir thanks for help
my problom is solve when I uninstal (flexhub)in the computer

yes it's true, it's need to uninstall/disable flexihub for best resuts

smldbk · 11-14-2018, 17:50

do not use realterm at the same time with Infinity software.

khellil · 11-27-2018, 17:57

=== DongleManager [Infinity] v1.72 [11/27/2018 17:56:34] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00001C3300001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 52791C33
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
Diagnostic Key: 7F611CC173442351

InfinityHelp · 11-28-2018, 11:04

Quote:

Originally Posted by smldbk

do not use realterm at the same time with Infinity software.

yes you are right.
ralterm also may gives a problem

InfinityHelp · 11-28-2018, 11:06

Quote:

Originally Posted by khellil

=== DongleManager [Infinity] v1.72 [11/27/2018 17:56:34] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00001C3300001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 52791C33
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
Diagnostic Key: 7F611CC173442351

Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

sasuke28 · 12-06-2018, 05:47

hello infinity team,

pls..help my cm2 dongle.. when i open the module it says...

smart -card misconfiguration contact to support..

=== DongleManager [Infinity] v1.72 [12/1/2018 11:17:11] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 000099C97CF94082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D1D599C9
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 07: #7
Diagnostic Key: 7FF1AB060EE84D72

when i try update it give me this..

=== DongleManager [Infinity] v1.72 [11/30/2018 18:38:48] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 000099C97CF94082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D1D599C9
Firmware version: 0137.02
=== Process started: 11/30/2018 18:38:51 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

pls help thank you............

YellowBoss · 12-06-2018, 10:03

Quote:

Originally Posted by sasuke28

hello infinity team,

pls..help my cm2 dongle.. when i open the module it says...

smart -card misconfiguration contact to support..

=== DongleManager [Infinity] v1.72 [12/1/2018 11:17:11] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 000099C97CF94082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D1D599C9
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 07: #7
Diagnostic Key: 7FF1AB060EE84D72

when i try update it give me this..

=== DongleManager [Infinity] v1.72 [11/30/2018 18:38:48] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 000099C97CF94082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D1D599C9
Firmware version: 0137.02
=== Process started: 11/30/2018 18:38:51 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

pls help thank you............

Hello,

To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

sasuke28 · 12-07-2018, 04:06

sir @yellowboss i already delete all crack software uninstall it all... the same problem

it always says... cm2 SMART-CARD MISCONFIGURATION.CONTACT TO SUPPORT...

PLS. sir how to solve this problem...

nthski · 12-07-2018, 04:38

Good day to all
i have a problem with my cm2
pls help me

Quote:

=== DongleManager [Infinity] v1.70 [12/7/2018 11:32:57] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000013B711384082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): A00513B7
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: module #07
Diagnostic Key: 7F2917B1B44F4CE7

Quote:

=== DongleManager [Infinity] v1.70 [12/7/2018 11:34:08] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000013B711384082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): A00513B7
Firmware version: 0136.02
=== Process started: 12/7/2018 11:34:10 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

i have already post in other thread and i already done in email
pls help me big thanks

this is my other thread

Quote:

http://forum.gsmhosting.com/vbb/f296...l#post13446105

then they reply me this

Quote:

http://forum.gsmhosting.com/vbb/f296...l#post13448167

You have got an instruction in other thread, pls check it

i have no idea which solution can i apply all the basic i have done like email and posting on this forum then can you help me what next

i have already try this but i cannot find any fault.bin in my computer

Quote:

http://forum.gsmhosting.com/vbb/f296.../#post12077357

YellowBoss · 12-09-2018, 15:06

Quote:

Originally Posted by sasuke28

sir @yellowboss i already delete all crack software uninstall it all... the same problem

it always says... cm2 SMART-CARD MISCONFIGURATION.CONTACT TO SUPPORT...

PLS. sir how to solve this problem...

read this once again http://forum.gsmhosting.com/vbb/f296...l#post13452611

YellowBoss · 12-09-2018, 15:07

Quote:

Originally Posted by nthski

Good day to all
i have a problem with my cm2
pls help me

i have already post in other thread and i already done in email
pls help me big thanks

this is my other thread

then they reply me this

i have no idea which solution can i apply all the basic i have done like email and posting on this forum then can you help me what next

i have already try this but i cannot find any fault.bin in my computer

Why do you use debugger and other crack tools with Infinity software ?

nthski · 12-10-2018, 08:01

Quote:

Originally Posted by YellowBoss

Why do you use debugger and other crack tools with Infinity software ?

i dont remember that i have use that kind of tools sir maybe in games i have use like cheatengine for flash game maybe i forget to close cm2 after my work then i open games with cheat engine now i wil not use that again i have already format my pc all my software are gone only left is my Firmware collection and music and movie files then software left here is cm2 mrt z3x volcano all are legit not problem pls help me sir yellow

YellowBoss · 12-10-2018, 10:06

Quote:

Originally Posted by nthski

i dont remember that i have use that kind of tools sir maybe in games i have use like cheatengine for flash game maybe i forget to close cm2 after my work then i open games with cheat engine now i wil not use that again i have already format my pc all my software are gone only left is my Firmware collection and music and movie files then software left here is cm2 mrt z3x volcano all are legit not problem pls help me sir yellow

- Run DongleManager
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

nthski · 12-10-2018, 11:15

Quote:

Originally Posted by YellowBoss

- Run DongleManager
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

Quote:

=== DongleManager [Infinity] v1.70 [12/10/2018 18:13:22] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000013B711384082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): A00513B7
Firmware version: 0136.02
=== Process started: 12/10/2018 18:13:23 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 12/10/2018 18:13:56 ===
=== DongleManager [Infinity] v1.70 [12/10/2018 18:13:56] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000013B711384082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): A00513B7
Firmware version: 0136.02
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: module #07

thanks and more power to infinity team

memo_14 · 12-10-2018, 15:33

HWID: 0000772417434082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 53497724
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: Off
Last launched Application: 0030 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
Diagnostic Key: 7FCCB13AFE9E8A0C

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11-14-2018, 17:50	#1202 (permalink)
smldbk Junior Member Join Date: Apr 2018 Location: ALGERIA Posts: 35 Member: 2829345 Status: Offline Thanks Meter: 6	do not use realterm at the same time with Infinity software.

11-27-2018, 17:57	#1203 (permalink)
khellil Junior Member Join Date: Apr 2014 Posts: 11 Member: 2173101 Status: Offline Thanks Meter: 0	=== DongleManager [Infinity] v1.72 [11/27/2018 17:56:34] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00001C3300001942 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 52791C33 Firmware version: 0136.02 Box/Dongle misconfiguration Diagnostic code: 5A "UK Edition" status: Off Last launched Application: 0030 v.0229 => Activations: - 00: Infinity-Box/Dongle v.0136 - 03: [BEST] v.0122 Diagnostic Key: 7F611CC173442351

12-06-2018, 05:47	#1206 (permalink)
sasuke28 Junior Member Join Date: Dec 2018 Posts: 28 Member: 2880611 Status: Offline Thanks Meter: 6	hello infinity team, pls..help my cm2 dongle.. when i open the module it says... smart -card misconfiguration contact to support.. === DongleManager [Infinity] v1.72 [12/1/2018 11:17:11] === Searching... Card-Reader: FT SCR2000 0 HWID: 000099C97CF94082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): D1D599C9 Firmware version: 0137.02 Box/Dongle misconfiguration Diagnostic code: 54 "UK Edition" status: On Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0137 - 07: #7 Diagnostic Key: 7FF1AB060EE84D72 when i try update it give me this.. === DongleManager [Infinity] v1.72 [11/30/2018 18:38:48] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 000099C97CF94082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): D1D599C9 Firmware version: 0137.02 === Process started: 11/30/2018 18:38:51 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 pls help thank you............

12-07-2018, 04:06	#1208 (permalink)
sasuke28 Junior Member Join Date: Dec 2018 Posts: 28 Member: 2880611 Status: Offline Thanks Meter: 6	sir @yellowboss i already delete all crack software uninstall it all... the same problem it always says... cm2 SMART-CARD MISCONFIGURATION.CONTACT TO SUPPORT... PLS. sir how to solve this problem...

12-10-2018, 15:33	#1215 (permalink)
memo_14 Junior Member Join Date: Mar 2013 Posts: 11 Member: 1901352 Status: Offline Thanks Meter: 0	HWID: 0000772417434082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 53497724 Firmware version: 0137.02 Box/Dongle misconfiguration Diagnostic code: 54 "UK Edition" status: Off Last launched Application: 0030 v.0137 => Activations: - 00: Infinity-Box/Dongle v.0137 Diagnostic Key: 7FCCB13AFE9E8A0C