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06-10-2019, 13:13
| #31 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
help [at] infinity-box.com | |
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06-12-2019, 08:59
| #36 (permalink) |
| Freak Poster  Join Date: Jul 2017 Location: Algeria
Posts: 178
Member: 2736155 Status: Offline Thanks Meter: 10 | The probleme started when i inserted a multimedia hard drive and installed drives.... After that the probleme started. " Memup " i installed setup and drivers... Help please i need infinity to work again because i use it alot |
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06-13-2019, 10:49
| #39 (permalink) |
| No Life Poster   Join Date: Feb 2006 Location: P A K I S T A N Age: 42
Posts: 739
Member: 237155 Status: Offline Thanks Meter: 415 |  plz solve my problem. --------------------------------------- warning. dongle misconfiguration. -------------------------------------- === DongleManager [Infinity] v1.70 [6/13/2019 14:41:18] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0103866B20281292 Box/Dongle found: [BEST] Serial No (S/N): EDC8866B Firmware version: 0122.02 Box/Dongle misconfiguration Diagnostic code: 30 "UK Edition" status: Off Last launched Application: 0031 v.0127 => Activations: - 00: Infinity-Box/Dongle v.0136 - 03: [BEST] v.0122 Diagnostic Key: 7F33EC86B5E64345 |
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06-13-2019, 12:27
| #40 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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06-27-2019, 11:34
| #41 (permalink) |
| Junior Member Join Date: Jun 2017
Posts: 1
Member: 2729556 Status: Offline Thanks Meter: 0 | Please HELP... === DongleManager [Infinity] v1.72 [27.06.2019 13:28:54] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 000127C57D314082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): DB7527C5 Firmware version: 0137.02 Box/Dongle misconfiguration Diagnostic code: 5A "UK Edition" status: Off Last launched Application: 0030 v.0137 => Activations: - 00: Infinity-Box/Dongle v.0137 Diagnostic Key: 7F77B5FC191C3862 При запуске любой программы пишет "Dongle misconfiguration"... Уже не знаю что делать |
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06-27-2019, 16:16
| #42 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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07-13-2019, 17:24
| #43 (permalink) |
| Junior Member Join Date: Dec 2008
Posts: 32
Member: 918165 Status: Offline Sonork: ayaz p Thanks Meter: 2 | card config errr === DongleManager [Infinity] v1.72 [7/13/2019 21:21:10] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000019E50EFE4082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): B4D119E5 Firmware version: 0137.02 Box/Dongle misconfiguration Diagnostic code: 5A "UK Edition" status: Off Last launched Application: 0036 v.0137 => Activations: - 00: Infinity-Box/Dongle v.0137 - 07: #7 Diagnostic Key: 7FCF0BF2BBD9139E === DongleManager [Infinity] v1.72 [7/13/2019 21:23:28] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000019E50EFE4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): B4D119E5 Firmware version: 0137.02 === Process started: 7/13/2019 21:23:30 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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07-13-2019, 20:10
| #44 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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07-14-2019, 10:05
| #45 (permalink) |
| Junior Member Join Date: Oct 2008 Location: Philippines
Posts: 16
Member: 889279 Status: Offline Thanks Meter: 2 | warning. dongle misconfiguration. === DongleManager [Infinity] v1.72 [7/14/2019 17:03:16] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000C4B81A224082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 331DC4B8 Firmware version: 0136.02 === Process started: 7/14/2019 17:03:18 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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