dongle misconfiguration no fault.bin in folders - GSM-Forum

Techsky · 10-12-2021, 15:43

== DongleManager [Infinity] v1.88 [10/12/2021 5:41:10 PM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00001D2521F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 2F981D25
Firmware version: 0150.02
=== Started: 10/12/2021 5:41:11 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Do you want to report an issue to Support?
No

Techsky · 10-12-2021, 15:50

previously app used on my computer Virtual Serial Port Driver for Windows

InfinityHelp · 10-12-2021, 18:24

Hello,

1. Read this https://infinity-box.com/legal/eula/

2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

3. Reboot PC

Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle

4. Update dongle with Infinity DongleManager

Techsky · 10-13-2021, 07:29

now working well after updating

10-12-2021, 15:43	#1 (permalink)
Techsky No Life Poster Join Date: Sep 2014 Location: Technology town Posts: 1,191 Member: 2252481 Status: Offline Sonork: 1660352 Thanks Meter: 206	dongle misconfiguration no fault.bin in folders == DongleManager [Infinity] v1.88 [10/12/2021 5:41:10 PM] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00001D2521F34082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 2F981D25 Firmware version: 0150.02 === Started: 10/12/2021 5:41:11 PM === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer: [0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 Do you want to report an issue to Support? No

10-12-2021, 15:50	#2 (permalink)
Techsky No Life Poster Join Date: Sep 2014 Location: Technology town Posts: 1,191 Member: 2252481 Status: Offline Sonork: 1660352 Thanks Meter: 206	previously app used on my computer Virtual Serial Port Driver for Windows

10-12-2021, 18:24	#3 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	Hello, 1. Read this https://infinity-box.com/legal/eula/ 2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software. 3. Reboot PC Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle 4. Update dongle with Infinity DongleManager

10-13-2021, 07:29	#4 (permalink)
Techsky No Life Poster Join Date: Sep 2014 Location: Technology town Posts: 1,191 Member: 2252481 Status: Offline Sonork: 1660352 Thanks Meter: 206	now working well after updating