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Old 08-16-2008, 11:19   #1 (permalink)
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dongle not found how to deal with smart card broken


dear support

3 days ago , when i connect smart clip with 3 computer i have this message:

usb not found

1- i change the usb port for my infinity by the problem remain


2- when i swap infinity smard card with setoll card; infinity box can start setool soft but setool box can not start infinity soft, so please as per this experience i can think that the infinity smart card is damaged and i want to know how to deal with this kind of issue
1- must i buy all infinity box
2- or buy just infinity smart card
3- there is another solution ?

your prompt action should be highly appreciated

reagrds
leroi
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Old 08-16-2008, 11:39   #2 (permalink)
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Quote:
Originally Posted by leroi View Post
dear support

3 days ago , when i connect smart clip with 3 computer i have this message:

usb not found

1- i change the usb port for my infinity by the problem remain


2- when i swap infinity smard card with setoll card; infinity box can start setool soft but setool box can not start infinity soft, so please as per this experience i can think that the infinity smart card is damaged and i want to know how to deal with this kind of issue
1- must i buy all infinity box
2- or buy just infinity smart card
3- there is another solution ?

your prompt action should be highly appreciated

reagrds
leroi
Option 1 is 100% for the sure there are no other choice.
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Old 08-16-2008, 11:42   #3 (permalink)
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If you can not use infinity card any more on ure present and other boxes, this means ure infinity card is damaged
You dont need to buy complete box but just the smart card, contact me for more info [email protected]
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Old 08-18-2008, 09:31   #4 (permalink)
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Quote:
Originally Posted by Infinity-Box View Post
If you can not use infinity card any more on ure present and other boxes, this means ure infinity card is damaged
You dont need to buy complete box but just the smart card, contact me for more info [email protected]

dear sir

i have already send e mail to this contact ;[email protected] on saturday , but still now i did not got any reply , so please as you know it infinity it is the Must have for all unlockers i can not work without this great box so your help hand is needed i can pay for service .

your prompt action should be highly apreciated
regards
leroi
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Old 08-19-2008, 19:50   #5 (permalink)
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Dear Support

what is the update concering this issue please , i need your help please
regards
leroi
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Old 08-19-2008, 20:05   #6 (permalink)
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Hello,

Please, contact to our sales person directly: ICQ#: 21-260-138
Sorry for troubles !
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