Dongle Update Error - GSM-Forum

sjathoul · 04-06-2018, 05:42

Token
- Type: Infinity [BEST]
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; Firmware Version: 0136; Registered: 03-Nov-2016; Expired: 12-Jan-2020; Support: Active
- Activation 2: Infinity [BEST]; S/N: 089D7E57; Firmware Version: 0122
- Activation 3: Hua Donge
- More Services may be active but not listed

=== Process started: 04-Apr-18 8:39:47 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Last APDU: 133 sec
Card returned error - 0000 at 0/13610
Error upgrading applets:
Card returned error - 0000 at 0/13610
Disconnected

after this every to update dongle error comes 0007 no more updates
Please Solve this issue

YellowBoss · 04-06-2018, 08:09

Hello,

What to do:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

OR

1. Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

2. Run DongleManager
3. Update Dongle firmware

- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries for 24 hours
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !

04-06-2018, 05:42	#1 (permalink)
sjathoul Insane Poster Join Date: Oct 2015 Location: Muridke Posts: 66 Member: 2466919 Status: Offline Thanks Meter: 5	Dongle Update Error Token - Type: Infinity [BEST] - Account Status: Active - Hardware Status: Ok Services - Activation 1: Infinity-Box/Dongle; Firmware Version: 0136; Registered: 03-Nov-2016; Expired: 12-Jan-2020; Support: Active - Activation 2: Infinity [BEST]; S/N: 089D7E57; Firmware Version: 0122 - Activation 3: Hua Donge - More Services may be active but not listed === Process started: 04-Apr-18 8:39:47 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Last APDU: 133 sec Card returned error - 0000 at 0/13610 Error upgrading applets: Card returned error - 0000 at 0/13610 Disconnected after this every to update dongle error comes 0007 no more updates Please Solve this issue

04-06-2018, 08:09	#2 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,458 Member: 1043909 Status: Offline Thanks Meter: 60,926	Hello, What to do: 1. Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - http://www.infinity-box.com/support/?r=6 OR 1. Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: 2. Run DongleManager 3. Update Dongle firmware - DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries for 24 hours - DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !