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Old 06-02-2020, 08:08   #1 (permalink)
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Join Date: Jan 2010
Posts: 755
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Thanks Meter: 58
Dongle is upto date but...


The dongle says

=== DongleManager [Infinity] v1.80 [02/06/2020 09:02:07] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000B78F7F634XXX
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DFCCBXXX
Firmware version: 0140.02
=== Process started: 02/06/2020 09:02:08 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !



but I can not use the latest CM2MT2

It reports Dongle Firmware version : v0140
that is outdated.

What should I do?
Thanks
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Old 06-02-2020, 10:05   #2 (permalink)
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Join Date: Jun 2009
Location: private
Posts: 36,458
Member: 1043909
Status: Online
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Quote:
Originally Posted by Jane1 View Post
The dongle says

=== DongleManager [Infinity] v1.80 [02/06/2020 09:02:07] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000B78F7F634XXX
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DFCCBXXX
Firmware version: 0140.02
=== Process started: 02/06/2020 09:02:08 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !



but I can not use the latest CM2MT2

It reports Dongle Firmware version : v0140
that is outdated.

What should I do?
Thanks
Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
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