Error : Failed to read initial info! Erased/Damaged or unsupported device??? - GSM-Forum

WhyLeR · 06-14-2021, 20:08

only "read firmware" device did not boot !! dead ?
I kept the keys pressed, it still won't turn on?

Infinity-Box [ Chinese Miracle ] MediaTek Service Module [ MTK ] v2.24

Load IDBase v524190 Ok!
UserName and/or Password not set! Can't continue!
Update failed! Check settings and/or internet connection!
Operation : Read Firmware [ v2.24 ]

ExtSparse : Enabled
ForceRead : Disabled

1. Make sure device is powered off. Power off, if need. Wait 20 seconds after
2. Insert USB cable in phone
Waiting for device connection ...

PTFN : MediaTek USB Port (COM4)
MODE : BOOTROM
PORT : 4
Waiting BOOT ack ...
BROM : Skip ACK verify
BROM : Init BROM
BROM init passed!
CHIP : MT6785 , SBID : 0x8A00 , HWVR : 0xCA00 , SWVR : 0x0000
CODE : Krug
TYPE : MODERN RAPHAEL
BROM : MEID : B957403B25865F47A3EDF8504A7847AA
BROM : SecLevel : 0x000000E7
BROM : SecMode : SBC+SLA+SDA+EXT
BROM : BROM|BL : 0x05|0xFE
BROM : BOOTROM
MODE : Xiaomi : Helio [G90][A22] | Manual : Disabled
BROM : SOCID : 99CD5E4C4E647018F6E2F34D943D427CD78F56C9230E1E1CA4 604D16244A40A3
BROM : SLA : Local Auth
BROM : SLA : Auth Started!
BROM : SLA : Look for cookies
BROM : SLA : Auth Passed!
BROM : SLA : 0x0000001F
AGENT : Look for suitable BootChain in DA ...
AGENT : MTK_AllInOne_DA_V2.bin
AGENT : Found MT6785
AGENT : MTK_DOWNLOAD_AGENT
BROM : Sending 1st DA ...
BROM : DA sent
BROM :Transfer control to DA ...
DA : AGENT started!
DA : SYNC
DA : MODE : BROM
DA : EXT_RAM NOT initialized!
EMI : DEV : FireFly
EMI : SRC : preloader_k85v1_64.bin
EMI : CNT : 0005
EMI : Init EMI from INTERNAL DB
EMI : EXT_RAM CFG Passed!
DA : BOOT to 2nd DA ...
DA : 2ND stage confirmed!
DA : SYNC with DA passed!
DA : Receiving HW info

SRAM: 0x00080000 [ 512,00 KB ]
DRAM: 0x180000000 [ 6,00 GB ]

UFS: AD014839485135344145434D4D444152
UFS:
VEN : 0x01AD
VID : H9HQ54AECMMDAR
IFW : A002
LU0 : 0x00400000 [ 4,00 MB ]
LU1 : 0x00400000 [ 4,00 MB ]
LU2 : 0xEE5800000 [ 59,59 GB ]
FSN : 2008d84b6240000000000000
REG : 0x101010000

CHIP : MT6785 , SBID : 0x8A00 , HWVR : 0xCA00 , SWVR : 0x0000 , EVOL : 0x0000

RNID : 3EB28F731D72FA2EFA144A3DE45203F

DA : USB : HIGH-SPEED

Boot done!

Error : Failed to read initial info! Erased/Damaged or unsupported device???
>>> Seems as something wrong with device! Check battery charge and device state!

Reconnect Power/Cable!

rebainoor · 06-14-2021, 20:38

Not dead juste open unplug battery and plug it

rebainoor · 06-14-2021, 20:39

Not dead juste open unplug battery and plug it

rebainoor · 06-14-2021, 20:41

Just unplug battery and plug it

WhyLeR · 06-14-2021, 20:51

Quote:

Originally Posted by rebainoor

Just unplug battery and plug it

Will it work if I wait for the battery to run out? I don't want to disassemble a new device. Xiaomi Redmi Note 10S

rebainoor · 06-14-2021, 21:54

Quote:

Originally Posted by WhyLeR

Will it work if I wait for the battery to run out? I don't want to disassemble a new device. Xiaomi Redmi Note 10S

Yes will work if you waite

JayDi · 06-15-2021, 08:17

HardReset - 2 side keys + PowerOn during 30-60 seconds will help. It universal. It help always,

Booting will not kill anything.
Such error represent DRAINED OUT BATTERY or some SW problem.

WhyLeR · 06-15-2021, 09:31

Quote:

Originally Posted by JayDi

HardReset - 2 side keys + PowerOn during 30-60 seconds will help. It universal. It help always,

Booting will not kill anything.
Such error represent DRAINED OUT BATTERY or some SW problem.

As you said, holding down 3 keys, it won't open. That's how it happened yesterday, I came in the morning, probably the battery is still not finished.

rebainoor · 06-15-2021, 09:41

What device detected in device manager ?
If unknown device. You need wait if you dont want desassembled mobile.

WhyLeR · 06-15-2021, 10:04

Quote:

Originally Posted by rebainoor

What device detected in device manager ?
If unknown device. You need wait if you dont want desassembled mobile.

I tried several times on the old version, no problem. It shows that it is repairing but the serial was not changing. I downloaded the new version 2.24, it was like this on the first try, it didn't open. I just wanted to make a backup of the software inside.

(Meanwhile, the device appeared with Xiaomi Redmi Note 10S (Secret) open in pc adb shell. It says cm 2 (rosemary). Which one is right? It shows the DA and PRELOADER information I selected or the device content? )

2.23 IDENTIFY
--------------

Operation : Identify [ v2.23 ]
Mode : FLASH

1. Make sure device is powered off. Power off, if need. Wait 20 seconds after
2. Insert USB cable in phone
Waiting for device connection ...

PTFN : MediaTek USB Port (COM4)
MODE : BOOTROM
PORT : 4
Waiting BOOT ack ...
BROM : Skip ACK verify
BROM : Init BROM
BROM init passed!
CHIP : MT6785 , SBID : 0x8A00 , HWVR : 0xCA00 , SWVR : 0x0000
CODE : Krug
TYPE : MODERN RAPHAEL
BROM : MEID : B957403B25865F47A3EDF8504A7847AA
BROM : SecLevel : 0x000000E7
BROM : SecMode : SBC+SLA+SDA+EXT
BROM : BROM|BL : 0x05|0xFE
BROM : BOOTROM
MODE : 0_base : BASE_v2112 | Manual : Enabled
BROM : SOCID : 99CD5E4C4E647018F6E2F34D943D427CD78F56C9230E1E1CA4 604D16244A40A3
BROM : SLA : Local Auth
BROM : SLA : Auth Started!
BROM : SLA : Auth Passed!
BROM : SLA : 0x0000001F
AGENT : Look for suitable BootChain in DA ...
AGENT : DA.bin
AGENT : Found MT6785
AGENT : MTK_DOWNLOAD_AGENT
BROM : Sending 1st DA ...
BROM : DA sent
BROM :Transfer control to DA ...
DA : AGENT started!
DA : SYNC
DA : MODE : BROM
DA : EXT_RAM NOT initialized!
EMI : DEV : MT6752
EMI : SRC : preloader_k85v1_64.bin
EMI : CNT : 0005
EMI : [00] : eUFS : LP_DDR4X : DEV : H9HQ15AECMBDAR : RAM : [ 6,00 GB ]
EMI : [01] : eUFS : LP_DDR4X : DEV : H9HQ15AFAMBDAR : RAM : [ 8,00 GB ]
EMI : [02] : eUFS : LP_DDR4X : DEV : H9HQ54AECMMDAR : RAM : [ 6,00 GB ]
EMI : [03] : eUFS : LP_DDR4X : DEV : MT064GASAO2U21 : RAM : [ 6,00 GB ]
EMI : [04] : eUFS : LP_DDR4X : DEV : MT128GASAO4U21 : RAM : [ 6,00 GB ]
EMI : Init EMI from PRELOADER
EMI : EXT_RAM CFG Passed!
DA : BOOT to 2nd DA ...
DA : 2ND stage confirmed!
DA : SYNC with DA passed!
DA : Receiving HW info

SRAM: 0x00070000 [ 448,00 KB ]
DRAM: 0x180000000 [ 6,00 GB ]

UFS: AD014839485135344145434D4D444152
UFS:
VEN : 0x01AD
VID : H9HQ54AECMMDAR
IFW : A002
LU0 : 0x00400000 [ 4,00 MB ]
LU1 : 0x00400000 [ 4,00 MB ]
LU2 : 0xEE5400000 [ 59,58 GB ]
FSN : 2008d84b6240000000000000
REG : 0x101010000

CHIP : MT6785 , SBID : 0x8A00 , HWVR : 0xCA00 , SWVR : 0x0000 , EVOL : 0x0000

RNID : 3EB28F731D72FA2EFA144A3DE45203F

DA : USB : HIGH-SPEED

Boot done!

Product Brand : Redmi
Product Device : rosemary
Product Model : rosemary
Product Name : rosemary
Patch Level : RP1A.200720.011
Display ID : RP1A.200720.011
Ver. CodeName : REL
Ver. Release : 11
Sec. Patch : 2021-04-01
Build Time : 15.04.2021
Product Info : rosemary
Product Manfct : Xiaomi
Product Board : rosemary
Board Platform : mt6785

NVRAM check : Failed! NVRAM damaged!
NVRAM : SEC SIGNED [ IMEI RSA SIGNED ]

Backup sensetive data [ 14 ]
Backup path : Backup\MT6785__3EB28F7301D72FA2EFA144A3DE45203F\
[44] Read : NVRAM
[13] Read : NVDATA
[42] Read : PROINFO
[12] Read : NVCFG
[23] Read : PROTECT1
[24] Read : PROTECT2
[22] Read : PERSIST
[0] Read : PRELOADER
[25] Read : SECCFG
Backup done!

STORAGE : LifeStatus : UFS : OK!

Done!
Elapsed: 00:00:33

REPAIR SECURITY
-----------------

Operation : Repair Security [ v2.23 ]
Mode : META

1. Make sure device is powered off. Power off, if need. Wait 20 seconds after
2. Insert USB cable in phone
Waiting for device connection ...

PTFN : MediaTek USB Port (COM4)
MODE : BOOTROM
PORT : 4
Waiting BOOT ack ...
BROM : Skip ACK verify
BROM : Init BROM
BROM init passed!
CHIP : MT6785 , SBID : 0x8A00 , HWVR : 0xCA00 , SWVR : 0x0000
TYPE : MODERN RAPHAEL
BROM : MEID : B957403B25865F47A3EDF8504A7847AA
BROM : SecLevel : 0x000000E7
BROM : SecMode : SBC+SLA+SDA+EXT
BROM : BOOTROM
BROM : LOG : F0: 102B 0000 F3: 1001 0000 [0200] F3: 1001 0000 F7: 0000 0000 V0: 0000 0000 [0001]
BROM : SOCID : 99CD5E4C4E647018F6E2F34D943D427CD78F56C9230E1E1CA4 604D16244A40A3
BROM : SLA : Local Auth
BROM : SLA : Auth Started!
BROM : SLA : Auth Passed!
BROM : SLA : 0x0000001F
BROM : Configuring target for META

BROM : META configured!

INIT : META confirmed!

Boot done!

AP_CHIP : MT6785
AP_SWTM : Fri Apr 16 00:32:55 CST 2021
AP_DSPP : global
AP_SWVR : alps-mp-r0.mp1.tc8sp3-mt6785-V1.10_lcsh.xm.r0mp1.k69v1.64_P41
MD_CHIP : MT6785
MD_SWTM : 2000.00.00
MD_DSPV : 1.0
MD_DSPP : MOLY.LR13.R1.MP.V89.5.P30
MD_SWVR : LCSH_XM_R0MP1_MT6785_SP_HW
MD_HWVR : Unknown

IMEI[0] : 86XX
IMEI[1] : 86XX

IMEI[1] : 35XX
Item : update Ok!

Done!
Elapsed: 00:01:01

Reconnect Power/Cable!

rebainoor · 06-15-2021, 10:40

Nvram damaged juste try to nvram fix in cm2mt2 and write ordinary rom without pre-erase and check

WhyLeR · 06-15-2021, 10:52

Quote:

Originally Posted by rebainoor

Nvram damaged juste try to nvram fix in cm2mt2 and write ordinary rom without pre-erase and check

This is the previous diary. The phone was working, I said read firmware 2.24, then it happened. It has nothing to do with nvram. just arrived redmi 9a arrived, the room caused a problem. I installed 2.23, I think this version is troublesome.

JayDi · 06-15-2021, 11:08

It is not related to version at all. There is always chance per 100 phones get 3-5 problematic ones.

WhyLeR · 06-15-2021, 17:22

[QUOTE=JayDi;14410871]It is not related to version at all. There is always chance per 100 phones get 3-5 problematic ones.[/QUOTE

can you help me find the firmware? I found "ROSEMARY". Is there a place where I can find "SECRET"? the phone did not turn on. It's interesting to be this way.

rosemary_global_images_V12.5.5.0.RKLMIXM_20210421. 0000.00_11.0_global_379afb5b91.gz
secret_global_images_V12.5.5.0.RKLMIXM_20210421.00 00.00_11.0_global_379afb5b91.tgz

rebainoor · 06-15-2021, 17:31

https://bigota.d.miui.com/V12.5.9.0....42cf4ba094.tgz

06-14-2021, 20:08	#1 (permalink)
WhyLeR No Life Poster Join Date: Oct 2005 Location: AsTeknik Elektronik Posts: 578 Member: 194874 Status: Offline Thanks Meter: 458	Error : Failed to read initial info! Erased/Damaged or unsupported device??? only "read firmware" device did not boot !! dead ? I kept the keys pressed, it still won't turn on? Infinity-Box [ Chinese Miracle ] MediaTek Service Module [ MTK ] v2.24 Load IDBase v524190 Ok! UserName and/or Password not set! Can't continue! Update failed! Check settings and/or internet connection! Operation : Read Firmware [ v2.24 ] ExtSparse : Enabled ForceRead : Disabled 1. Make sure device is powered off. Power off, if need. Wait 20 seconds after 2. Insert USB cable in phone Waiting for device connection ... PTFN : MediaTek USB Port (COM4) MODE : BOOTROM PORT : 4 Waiting BOOT ack ... BROM : Skip ACK verify BROM : Init BROM BROM init passed! CHIP : MT6785 , SBID : 0x8A00 , HWVR : 0xCA00 , SWVR : 0x0000 CODE : Krug TYPE : MODERN RAPHAEL BROM : MEID : B957403B25865F47A3EDF8504A7847AA BROM : SecLevel : 0x000000E7 BROM : SecMode : SBC+SLA+SDA+EXT BROM : BROM\|BL : 0x05\|0xFE BROM : BOOTROM MODE : Xiaomi : Helio [G90][A22] \| Manual : Disabled BROM : SOCID : 99CD5E4C4E647018F6E2F34D943D427CD78F56C9230E1E1CA4 604D16244A40A3 BROM : SLA : Local Auth BROM : SLA : Auth Started! BROM : SLA : Look for cookies BROM : SLA : Auth Passed! BROM : SLA : 0x0000001F AGENT : Look for suitable BootChain in DA ... AGENT : MTK_AllInOne_DA_V2.bin AGENT : Found MT6785 AGENT : MTK_DOWNLOAD_AGENT BROM : Sending 1st DA ... BROM : DA sent BROM :Transfer control to DA ... DA : AGENT started! DA : SYNC DA : MODE : BROM DA : EXT_RAM NOT initialized! EMI : DEV : FireFly EMI : SRC : preloader_k85v1_64.bin EMI : CNT : 0005 EMI : Init EMI from INTERNAL DB EMI : EXT_RAM CFG Passed! DA : BOOT to 2nd DA ... DA : 2ND stage confirmed! DA : SYNC with DA passed! DA : Receiving HW info SRAM: 0x00080000 [ 512,00 KB ] DRAM: 0x180000000 [ 6,00 GB ] UFS: AD014839485135344145434D4D444152 UFS: VEN : 0x01AD VID : H9HQ54AECMMDAR IFW : A002 LU0 : 0x00400000 [ 4,00 MB ] LU1 : 0x00400000 [ 4,00 MB ] LU2 : 0xEE5800000 [ 59,59 GB ] FSN : 2008d84b6240000000000000 REG : 0x101010000 CHIP : MT6785 , SBID : 0x8A00 , HWVR : 0xCA00 , SWVR : 0x0000 , EVOL : 0x0000 RNID : 3EB28F731D72FA2EFA144A3DE45203F DA : USB : HIGH-SPEED Boot done! Error : Failed to read initial info! Erased/Damaged or unsupported device??? >>> Seems as something wrong with device! Check battery charge and device state! Reconnect Power/Cable!

06-14-2021, 20:38	#2 (permalink)
rebainoor No Life Poster Join Date: Feb 2006 Location: In my LAB Posts: 3,163 Member: 231728 Status: Offline Thanks Meter: 2,103	Not dead juste open unplug battery and plug it

06-14-2021, 20:39	#3 (permalink)
rebainoor No Life Poster Join Date: Feb 2006 Location: In my LAB Posts: 3,163 Member: 231728 Status: Offline Thanks Meter: 2,103	Not dead juste open unplug battery and plug it

06-14-2021, 20:41	#4 (permalink)
rebainoor No Life Poster Join Date: Feb 2006 Location: In my LAB Posts: 3,163 Member: 231728 Status: Offline Thanks Meter: 2,103	Just unplug battery and plug it

06-15-2021, 08:17	#7 (permalink)
JayDi No Life Poster Join Date: Mar 2007 Location: Where you live Posts: 18,542 Member: 462970 Status: Offline Thanks Meter: 20,352	HardReset - 2 side keys + PowerOn during 30-60 seconds will help. It universal. It help always, Booting will not kill anything. Such error represent DRAINED OUT BATTERY or some SW problem.

06-15-2021, 09:41	#9 (permalink)
rebainoor No Life Poster Join Date: Feb 2006 Location: In my LAB Posts: 3,163 Member: 231728 Status: Offline Thanks Meter: 2,103	What device detected in device manager ? If unknown device. You need wait if you dont want desassembled mobile.

06-15-2021, 10:40	#11 (permalink)
rebainoor No Life Poster Join Date: Feb 2006 Location: In my LAB Posts: 3,163 Member: 231728 Status: Offline Thanks Meter: 2,103	Nvram damaged juste try to nvram fix in cm2mt2 and write ordinary rom without pre-erase and check

06-15-2021, 11:08	#13 (permalink)
JayDi No Life Poster Join Date: Mar 2007 Location: Where you live Posts: 18,542 Member: 462970 Status: Offline Thanks Meter: 20,352	It is not related to version at all. There is always chance per 100 phones get 3-5 problematic ones.

06-15-2021, 17:22	#14 (permalink)
WhyLeR No Life Poster Join Date: Oct 2005 Location: AsTeknik Elektronik Posts: 578 Member: 194874 Status: Offline Thanks Meter: 458	[QUOTE=JayDi;14410871]It is not related to version at all. There is always chance per 100 phones get 3-5 problematic ones.[/QUOTE can you help me find the firmware? I found "ROSEMARY". Is there a place where I can find "SECRET"? the phone did not turn on. It's interesting to be this way. rosemary_global_images_V12.5.5.0.RKLMIXM_20210421. 0000.00_11.0_global_379afb5b91.gz secret_global_images_V12.5.5.0.RKLMIXM_20210421.00 00.00_11.0_global_379afb5b91.tgz

06-15-2021, 17:31	#15 (permalink)
rebainoor No Life Poster Join Date: Feb 2006 Location: In my LAB Posts: 3,163 Member: 231728 Status: Offline Thanks Meter: 2,103	https://bigota.d.miui.com/V12.5.9.0....42cf4ba094.tgz