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Old 07-03-2018, 19:03   #1 (permalink)
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Error ip has been changed


Hello
I need help pls... My user name is good but my passwors not work, i reset password and page say this message "IP has been changed".
What i do???? 😣

Sorry for bad english..
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Old 07-03-2018, 20:04   #2 (permalink)
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Originally Posted by katan21 View Post
Hello
I need help pls... My user name is good but my passwors not work, i reset password and page say this message "IP has been changed".
What i do???? 😣

Sorry for bad english..
What is your username ?
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Old 07-03-2018, 20:22   #3 (permalink)
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User name: 00B93979BA.
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Old 07-03-2018, 20:44   #4 (permalink)
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Originally Posted by katan21 View Post
User name: 00B93979BA.
Try to login again now
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Old 07-03-2018, 21:02   #5 (permalink)
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Tnx sr. I so happy. ������������ txns
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Old 04-22-2019, 10:28   #6 (permalink)
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Question ip has been changed error

same error facing can,t login to ios services
ip has been changed
00E70D2959
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Old 04-22-2019, 20:02   #7 (permalink)
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Originally Posted by omi22 View Post
same error facing can,t login to ios services
ip has been changed
00E70D2959
anyone here? who can assist???
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Old 04-22-2019, 20:22   #8 (permalink)
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Quote:
Originally Posted by omi22 View Post
anyone here? who can assist???
Wait for infinity-box support to come online
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Old 04-23-2019, 12:10   #9 (permalink)
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Originally Posted by omi22 View Post
anyone here? who can assist???
problem was fixed yesterday.
anyone here? who can reply with results???
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Old 04-23-2019, 21:09   #10 (permalink)
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Please fix this issue everytime you connect on different network you have to reset ip address.
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Old 04-23-2019, 23:16   #11 (permalink)
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Originally Posted by zwanaboy View Post
Please fix this issue everytime you connect on different network you have to reset ip address.
it's not an issue it's a feature that protect your account.
If you want to disable this feature you can do it in your account "Settings" menu.
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Old 07-31-2020, 14:05   #12 (permalink)
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Hi Infinity Team.i can not download anyfile from support area.always says You have exceeded daily download limit, please try again tommorrow even i did not download any file for long..please reset or unlock my account.
User Name::00EBB738DE
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Old 07-31-2020, 15:11   #13 (permalink)
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Originally Posted by Aazib jhon View Post
Hi Infinity Team.i can not download anyfile from support area.always says You have exceeded daily download limit, please try again tommorrow even i did not download any file for long..please reset or unlock my account.
User Name::00EBB738DE
If you can not download any files this means you login via demo mode.
You must login to support area via your IOS account.

Instruction - https://www.infinity-box.com/support/?r=23
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Old 07-31-2020, 18:24   #14 (permalink)
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Please Check image,still i can not download any file.
Attached Images
File Type: jpg Infinity.jpg (263.7 KB, 3 views)
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Old 08-01-2020, 08:00   #15 (permalink)
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Originally Posted by Aazib jhon View Post
Please Check image,still i can not download any file.
As I can see you was able to download one file. Limit at support area was set to 1 file instead of 40 due to support period for EBB738DE is expired.

How to check support period - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support for 1 or 2 years - https://www.infinity-box.com/buy/
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