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Old 08-05-2016, 11:45   #1 (permalink)
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Error in updating dongle firmware

i update the dongle firmware but in middle of it failed and now in software is not showing dongle sn number and also dongle is not working below are the log

==== [8/5/2016 3:56:51 PM] ====
Box/Dongle searching...
Box/Dongle found: Main Infinity-Box/Dongle
HWID: 01089E5D24881292
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 8/5/2016 3:56:58 PM ----------
DongleManager [Infinity-Box] v1.64 [8/5/2016 3:56:58 PM]
PC HWID: EE2BAC746523D290471E9948FA8E0047
Card-Reader: FT SCR2000 0
HWID: 01089E5D24881292
Type: Main Infinity-Box/Dongle S/N: D34C9E5D Version: 0130.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Last APDU: 133 sec
Card returned error - 0000 at 609/8500
Error upgrading applets:
Card returned error - 0000 at 609/8500
Disconnected


Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 8/5/2016 4:07:34 PM ----------
DongleManager [Infinity-Box] v1.64 [8/5/2016 4:07:34 PM]
PC HWID: EE2BAC746523D290471E9948FA8E0047
Card-Reader: FT SCR2000 0
HWID: 01089E5D24881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
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Old 08-05-2016, 19:16   #2 (permalink)
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Quote:
Originally Posted by abdullacool33 View Post
i update the dongle firmware but in middle of it failed and now in software is not showing dongle sn number and also dongle is not working below are the log

==== [8/5/2016 3:56:51 PM] ====
Box/Dongle searching...
Box/Dongle found: Main Infinity-Box/Dongle
HWID: 01089E5D24881292
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 8/5/2016 3:56:58 PM ----------
DongleManager [Infinity-Box] v1.64 [8/5/2016 3:56:58 PM]
PC HWID: EE2BAC746523D290471E9948FA8E0047
Card-Reader: FT SCR2000 0
HWID: 01089E5D24881292
Type: Main Infinity-Box/Dongle S/N: D34C9E5D Version: 0130.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Last APDU: 133 sec
Card returned error - 0000 at 609/8500
Error upgrading applets:
Card returned error - 0000 at 609/8500
Disconnected


Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 8/5/2016 4:07:34 PM ----------
DongleManager [Infinity-Box] v1.64 [8/5/2016 4:07:34 PM]
PC HWID: EE2BAC746523D290471E9948FA8E0047
Card-Reader: FT SCR2000 0
HWID: 01089E5D24881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
Hello,

1. Install required Card-Reader Drivers:

- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f

Download files here - Index of pub/drivers/

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager.exe
3. Update Dongle firmware now ONLY ONE TIME
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Old 08-05-2016, 20:07   #3 (permalink)
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i try sir but another error here below are the log

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 8/6/2016 12:33:51 AM ----------
DongleManager [Infinity-Box] v1.64 [8/6/2016 12:33:51 AM]
PC HWID: EE2BAC746523D290471E9948FA8E0047
Card-Reader: FT SCR2000 0
HWID: 01089E5D24881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Error upgrading applets:
Card returned error - 0000 at 406/8500
Disconnected
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Old 08-05-2016, 20:51   #4 (permalink)
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Did you updated drivers ?
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Old 08-05-2016, 21:26   #5 (permalink)
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Quote:
Originally Posted by abdullacool33 View Post
i try sir but another error here below are the log

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 8/6/2016 12:33:51 AM ----------
DongleManager [Infinity-Box] v1.64 [8/6/2016 12:33:51 AM]
PC HWID: EE2BAC746523D290471E9948FA8E0047
Card-Reader: FT SCR2000 0
HWID: 01089E5D24881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Error upgrading applets:
Card returned error - 0000 at 406/8500
Disconnected
Use Windows 7 .... 100%
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Old 08-06-2016, 06:31   #6 (permalink)
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Use bro i updated driver and i am using cm2 for almost 7 month but tommorw when i open the software notification come that please update dongle fiemware so go for update but in update its comes error and now dongle is not working and more


And i am using window 7 bro
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Old 08-06-2016, 07:47   #7 (permalink)
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and i also can provide you dongle sn number if you say
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Old 08-06-2016, 09:38   #8 (permalink)
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Quote:
Originally Posted by abdullacool33 View Post
Use bro i updated driver and i am using cm2 for almost 7 month but tommorw when i open the software notification come that please update dongle fiemware so go for update but in update its comes error and now dongle is not working and more


And i am using window 7 bro
What is currently installed Smart-Card reader drivers version ?
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Old 08-06-2016, 10:25   #9 (permalink)
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2.5.9.1202 this is version
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Old 08-06-2016, 12:07   #10 (permalink)
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Quote:
Originally Posted by abdullacool33 View Post
2.5.9.1202 this is version
Update card once again now.
Result ?
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Old 08-06-2016, 20:44   #11 (permalink)
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error again bro below is log
Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 8/7/2016 1:13:01 AM ----------
DongleManager [Infinity-Box] v1.64 [8/7/2016 1:13:01 AM]
PC HWID: EE2BAC746523D290471E9948FA8E0047
Card-Reader: FT SCR2000 0
HWID: 01089E5D24881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Error upgrading applets:
Card returned error - 0000 at 203/8500
Disconnected
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Old 08-06-2016, 21:01   #12 (permalink)
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Do you have anothe card-reader or another PC ?
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Old 08-06-2016, 21:38   #13 (permalink)
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yes i have another card reader but not pc
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Old 08-06-2016, 22:23   #14 (permalink)
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Insert Smart-Card into another Card-reader.
Update drivers (if card-reader has the same type)
Update Dongle ONLY ONE TIME
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Old 08-06-2016, 22:59   #15 (permalink)
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i change smart card reader but another error

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 8/7/2016 3:26:08 AM ----------
DongleManager [Infinity-Box] v1.64 [8/7/2016 3:26:08 AM]
PC HWID: EE2BAC746523D290471E9948FA8E0047
Card-Reader: FT SCR2000 0
HWID: 01089E5D24881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Error upgrading applets:
Card returned error - 0000 at 1465/8500
Disconnected
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