my infinity best dongle is block

[hajji1]

my infity best dongle is block not update how to solve
any one have any solution plz

[chandanps18]

Why you need to update Infinity BEST?
Wont you able to opne/acees Infinity BEST Software?

[InfinityHelp]

Originally Posted by hajji1

my infity best dongle is block not update how to solve
any one have any solution plz

Hello,

What to do - http://www.infinity-box.com/support/?r=4

[pink009]

Hello I have problrm with my dongle say:

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 8/9/2016 23:21:27 ----------
DongleManager [Infinity-Box] v1.64 [8/9/2016 23:21:27]
PC HWID: 838ADEE53F7241C8939A81D3DD8D46BB
Card-Reader: USB Fenix Card Reader 0
HWID: 0007436A19801292
Type: [BEST] S/N: 199xxxxx Version: 0118.04
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0006] Your account is temporary suspended.
Read previous messages and contact to http://www.infinity-box.com/support/?r=2
See more in log file C:\Users\PINKFL~1\AppData\Local\Temp\Rar$EXa0.000\ DongleManager.log

I changed the Smart Card Reader, the problemnot solved

plz check my problem

[InfinityHelp]

Originally Posted by pink009

Hello I have problrm with my dongle say:

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 8/9/2016 23:21:27 ----------
DongleManager [Infinity-Box] v1.64 [8/9/2016 23:21:27]
PC HWID: 838ADEE53F7241C8939A81D3DD8D46BB
Card-Reader: USB Fenix Card Reader 0
HWID: 0007436A19801292
Type: [BEST] S/N: 199xxxxx Version: 0118.04
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0006] Your account is temporary suspended.
Read previous messages and contact to http://www.infinity-box.com/support/?r=2
See more in log file C:\Users\PINKFL~1\AppData\Local\Temp\Rar$EXa0.000\ DongleManager.log

I changed the Smart Card Reader, the problemnot solved

plz check my problem

you should move fenix reader to trash.
insert card into other reader
update card now ONLY ONE TIME

[Kirumira]

What exactly do you want?
*If you want to use Cm2 to your best dongle, buy subscription first,then Update your dongle.

[pink009]

Originally Posted by InfinityHelp

you should move fenix reader to trash.
insert card into other reader
update card now ONLY ONE TIME

I changed to other reader and the problem not solved
plz sir help

[pink009]

Originally Posted by Kirumira

What exactly do you want?
*If you want to use Cm2 to your best dongle, buy subscription first,then Update your dongle.

Yes I want to use CM2SPD, CM2CDA AND CM2MTK.
to use test version is necessary buy subscription???

I downloaded Test version, when open say Update ur smart card!!! then the smart card not acept to update sir

[InfinityHelp]

Originally Posted by pink009

I changed to other reader and the problem not solved
plz sir help

stop spam and post text

[pink009]

Originally Posted by InfinityHelp

stop spam and post text

How to stop the spam plz

[Kirumira]

Originally Posted by pink009

Yes I want to use CM2SPD, CM2CDA AND CM2MTK.
to use test version is necessary buy subscription???

I downloaded Test version, when open say Update ur smart card!!! then the smart card not acept to update sir

Test versions No Need buy subscription.
Disable,your Antivirus before update your dongle.
But post here your logs.

[InfinityHelp]

Originally Posted by pink009

How to stop the spam plz

stop make useless posts.
post text after dongle update

[pink009]

After Disable ANTIVIRUS AND CHANGED CARD READER

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 11/17/16 18:42:06 ----------
DongleManager [Infinity-Box] v1.67 [11/17/16 18:42:06]
PC HWID: 0C377715E08EC7E68F4FBC08E2311A89
Card-Reader: USB Smart Card Reader 0
HWID: 0007436A19801292
Type: [BEST] S/N: 1994436A Version: 0118.04
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file C:\Users\PINKTR~1\AppData\Local\Temp\Rar$EXa0.730\ DongleManager.log
Contact to http://www.infinity-box.com/support/?r=2

[YellowBoss]

Originally Posted by pink009

After Disable ANTIVIRUS AND CHANGED CARD READER

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 11/17/16 18:42:06 ----------
DongleManager [Infinity-Box] v1.67 [11/17/16 18:42:06]
PC HWID: 0C377715E08EC7E68F4FBC08E2311A89
Card-Reader: USB Smart Card Reader 0
HWID: 0007436A19801292
Type: [BEST] S/N: 1994436A Version: 0118.04
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file C:\Users\PINKTR~1\AppData\Local\Temp\Rar$EXa0.730\ DongleManager.log
Contact to http://www.infinity-box.com/support/?r=2

Dear Sir,

you have used FENIX reader AGAIN !
you must post explanation why do you post fake logs and why do you want to kill card ?
We can continue after you will provide an answers