Free support renew due to COVID19 disaster

[haysuzuki]

thank team
==== [26-04-2020 8:38:24] ====
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.76 [26-04-2020 8:39:46] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00004199176D4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 6CE54199
Firmware version: 0136.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0136
- 07: #7
=> External Activations:
- sm
=== DongleManager [Infinity] v1.76 [26-04-2020 8:40:00] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00004199176D4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 6CE54199
Firmware version: 0136.02
=== Process started: 26-04-2020 8:40:02 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 26-04-2020 8:40:25 ===
=== DongleManager [Infinity] v1.76 [26-04-2020 8:40:25] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00004199176D4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 6CE54199
Firmware version: 0137.02
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 07: #7
=> External Activations:
- sm

[InfinityHelp]

Originally Posted by abdoel_046

my CM2 after update nothing change Still v0136 What is wrong?

What is your dongle S/N ?

[sakisager]

my CM2 after update nothing change Still v0138 nothing change

please check error

[InfinityHelp]

Originally Posted by sakisager

my CM2 after update nothing change Still v0138 nothing change

please check error

Hello,

Dongle DC182E15 was updated well today.
Your support period was extended for free for 2 months from 2019-Jul-17 to 2019-Sep-17
v0138 firmware valid for all software released before 2019-Sep-17

If you want to get latest firmware (v0143 for today) you can renew support ordinary way

[ahmer5050]

Originally Posted by InfinityHelp

Hello,

Dongle DC182E15 was updated well today.
Your support period was extended for free for 2 months from 2019-Jul-17 to 2019-Sep-17
v0138 firmware valid for all software released before 2019-Sep-17

If you want to get latest firmware (v0143 for today) you can renew support ordinary way

Hi Sir.
Plz Check My Dongle.
Renew 2 months Extra Support /
Thanks.
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000100CC7CEC4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): DB4A00CC
Firmware version: 0143.02
"UK Edition" status: On
Last launched Application: 0036 v.0143
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 07: #7
=> External Activations:
- sm

[InfinityHelp]

Originally Posted by ahmer5050

Hi Sir.
Plz Check My Dongle.
Renew 2 months Extra Support /
Thanks.
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000100CC7CEC4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): DB4A00CC
Firmware version: 0143.02
"UK Edition" status: On
Last launched Application: 0036 v.0143
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 07: #7
=> External Activations:
- sm

I do not understand the problem. All users received it.
Do you have any problem ?

[abdoel_046]

Originally Posted by InfinityHelp

What is your dongle S/N ?

My CM2 S/N - 00B2A121FB

[galaxycompue]

my cm2 after update asking dongle firmware version-v0137 and not working when i a'm trying to open mt2 2.09, my serial no is- 94FBD840

[InfinityHelp]

Originally Posted by abdoel_046

My CM2 S/N - 00B2A121FB

Hello,

This dongle was updated well today.
Your support period was extended for free for 2 months from 2017-Nov-14 to 2018-Jan-14
v0136 firmware valid for all software released before 2018-Jan-14

If you want to get latest firmware (v0143 for today) you can renew support ordinary way

[InfinityHelp]

Originally Posted by galaxycompue

my cm2 after update asking dongle firmware version-v0137 and not working when i a'm trying to open mt2 2.09, my serial no is- 94FBD840

Hello,

This dongle was updated well today.
Your support period was extended for free for 2 months from 2019-Feb-03 to 2019-Apr-03
v0137 firmware valid for all software released before 2019-Apr-03

If you want to get latest firmware (v0143 for today) you can renew support ordinary way

[haadimobiles]

my cm2 after update asking dongle firmware version-v0137 and not working when i a'm trying to open mt2 2.09,
My serial no is 6F017394

[prince_666]

=== DongleManager [Infinity] v1.76 [4/26/2020 16:49:15] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000C8F87D314082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D4EDC8F8
Firmware version: 0136.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0136
- 07: #7
=> External Activations:
- sm
why my dongle no updating?
i try 3 time but message me your dongle is update!!!!

[InfinityHelp]

Originally Posted by haadimobiles

my cm2 after update asking dongle firmware version-v0137 and not working when i a'm trying to open mt2 2.09,
My serial no is 6F017394

Hello,

This dongle was updated well today.
Your support period was extended for free for 2 months from 2018-Aug-05 to 2018-Oct-05
v0137 firmware valid for all software released before 2018-Oct-05

If you want to get latest firmware (v0143 for today) you can renew support ordinary way

[YellowBoss]

Originally Posted by prince_666

=== DongleManager [Infinity] v1.76 [4/26/2020 16:49:15] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000C8F87D314082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D4EDC8F8
Firmware version: 0136.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0136
- 07: #7
=> External Activations:
- sm
why my dongle no updating?
i try 3 time but message me your dongle is update!!!!

Hello,

This dongle was updated well today from v0135 to v0136 !
Your support period was extended for free for 2 months from 2017-May-04 to 2017-Jul-04
v0136 firmware valid for all software released before 2017-Jul-04

If you want to get latest firmware (v0143 for today) you can renew support ordinary way

[thoiapple923]

Thanks for gift 2months


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