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-   -   Free support renew due to COVID19 disaster (https://forum.gsmhosting.com/vbb/f296/free-support-renew-due-covid19-disaster-2830706/)

YellowBoss 04-23-2020 16:42

Quote:

Originally Posted by Arslanmayo (Post 14076776)
bro what i got i think its my pre previous card firmware correct me if im wrong
=== DongleManager [Infinity] v1.76 [4/23/2020 20:28:38] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00003E8B7DCB4082
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 464E3E8B
Firmware version: 0122.02
=== Process started: 4/23/2020 20:28:39 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/23/2020 20:29:02 ===
=== DongleManager [Infinity] v1.76 [4/23/2020 20:29:02] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00003E8B7DCB4082
Box/Dongle found: [BEST]
Serial No (S/N): 464E3E8B
Firmware version: 0122.02
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 03: [BEST] v0122
- 07: #7
=> External Activations:
- bst
- sm

It was updated today already.
Your support period was extended for free for 2 months from 2018-Aug-31 to 2018-Oct-31
v0137 firmware valid for all software released before 2018-Oct-31

What do you mean "my pre previous card firmware" ?

Arslanmayo 04-23-2020 16:51

Quote:

Originally Posted by YellowBoss (Post 14076779)
It was updated today already.
Your support period was extended for free for 2 months from 2018-Aug-31 to 2018-Oct-31
v0137 firmware valid for all software released before 2018-Oct-31

What do you mean "my pre previous card firmware" ?

i mean to say sir my card firmware was already on 137 before update and after update its still on 137 its mean after adding two extra month there is only 137 card firmware was released is it correct ?

YellowBoss 04-23-2020 16:56

Quote:

Originally Posted by Arslanmayo (Post 14076790)
i mean to say sir my card firmware was already on 137 before update and after update its still on 137 its mean after adding two extra month there is only 137 card firmware was released is it correct ?

yes sir, it means firmware v0137 valid for all software released before 2018-Oct-31

Arslanmayo 04-23-2020 16:59

Quote:

Originally Posted by YellowBoss (Post 14076795)
yes sir, it means firmware v0137 valid for all software released before 2018-Oct-31

ok thank you ..............

ashaqkulgam 04-23-2020 17:15

DongleManager [Infinity] v1.76 [4/23/2020 15:19:01] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000178818164082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 3BDF1788
Firmware version: 0137.02
=== Process started: 4/23/2020 15:19:02 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/23/2020 15:19:36 ===
=== DongleManager [Infinity] v1.76 [4/23/2020 15:19:37] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000178818164082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 3BDF1788
Firmware version: 0137.02
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 07: #7
=> External Activations:
- sm
Which software can i use 2.6 is working well but 2.7 or higher version not working and also team not answer me

ahmed koukou 04-23-2020 17:17

Respected team thank you infinity team

تم الإرسال من Redmi 6A باستخدام Tapatalk

YellowBoss 04-23-2020 17:19

Quote:

Originally Posted by ashaqkulgam (Post 14076818)
.... ten pages of text removed ...
Which software can i use 2.6 is working well but 2.7 or higher version not working and also team not answer me

What is your dongle S/N ?

ashaqkulgam 04-23-2020 17:21

Quote:

Originally Posted by YellowBoss (Post 14076827)
What is your dongle S/N ?

Sorry sir
Serial No (S/N): 3BDF1788

SAJONDUTTA 04-23-2020 17:25

i update but not work === DongleManager [Infinity] v1.76 [4/23/2020 22:22:03] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000175A200001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 8B3275A2
Firmware version: 0137.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 07: #7
=> External Activations:
- sm

yasir_105 04-23-2020 17:25

Support not updated for 2months free
 
Dear Sir, I have expired CM2 Dongle today i install MTK2.07 Version & Run error massage comes Dongle Firmward version is outdated.Please Update Dongle info as follow
=== DongleManager [Infinity] v1.76 [4/23/2020 21:30:14] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000396F176D4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 7006396F
Firmware version: 0137.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 07: #7
=> External Activations:
- sm

YellowBoss 04-23-2020 17:30

Quote:

Originally Posted by yasir_105 (Post 14076834)
Dear Sir, I have expired CM2 Dongle today i install MTK2.07 Version & Run error massage comes Dongle Firmward version is outdated

Hello,


What is your dongle S/N ?

YellowBoss 04-23-2020 17:31

Quote:

Originally Posted by ashaqkulgam (Post 14076829)
Sorry sir
Serial No (S/N): 3BDF1788

It was updated today already.
Your support period was extended for free for 2 months from 2019-Jan-24 to 2019-Mar-24
v0137 firmware valid for all software released before 2019-Mar-24

YellowBoss 04-23-2020 17:32

Quote:

Originally Posted by SAJONDUTTA (Post 14076833)
i update but not work === DongleManager [Infinity] v1.76 [4/23/2020 22:22:03] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000175A200001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 8B3275A2
Firmware version: 0137.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 07: #7
=> External Activations:
- sm

It works. As I can see it was updated today already.

Your support period was extended for free for 2 months from 2018-Dec-25 to 2019-Feb-25
v0137 firmware valid for all software released before 2019-Feb-25

SAJONDUTTA 04-23-2020 17:38

Quote:

Originally Posted by YellowBoss (Post 14076842)
It works. As I can see it was updated today already.

Your support period was extended for free for 2 months from 2018-Dec-25 to 2019-Feb-25
v0137 firmware valid for all software released before 2019-Feb-25

but support site not work no file lode

YellowBoss 04-23-2020 17:42

Quote:

Originally Posted by SAJONDUTTA (Post 14076844)
but support site not work no file lode

yes you are right. It is because your support state is expired (even after we add 2 months to your account).
If you want to get latest firmware (0143 for today) and full access to support area you can renew support ordinary way as other users do.


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