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GSM-Forum (https://forum.gsmhosting.com/vbb/)
-   Infinity-Box (https://forum.gsmhosting.com/vbb/f296/)
-   -   Free support renew due to COVID19 disaster (https://forum.gsmhosting.com/vbb/f296/free-support-renew-due-covid19-disaster-2830706/)

InfinityHelp 04-23-2020 21:08
Quote:
Originally Posted by kk3 (Post 14076947)
Hello Yello Boss Sir My Dongle Not Update Plz Check And Help Me Out.

=== DongleManager [Infinity] v1.76 [23-Apr-20 23:56:59] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0003918010321292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 768E9180
Firmware version: 0122.02
=== Process started: 23-Apr-20 23:57:02 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Hi,
It was updated well today.
Your support period was extended for free for 2 months from 2018-Apr-21 to 2018-Jun-21
v0137 firmware valid for all software released before 2018-Jun-21

InfinityHelp 04-23-2020 21:10
Quote:
Originally Posted by franklin1525 (Post 14076903)
=== DongleManager [Infinity] v1.76 [23/04/2020 11:59:40] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00037A2600001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): BB087A26
Firmware version: 0143.02
"UK Edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0143
Your support period was extended for free for 2 months from 2020-Jul-08 to 2020-Sep-08
Do you have any problem ?

ALL accounts was extended for 2 months. You do not need to post your S/N here is you have no problem.

InfinityHelp 04-23-2020 21:13
Quote:
Originally Posted by nabil213 (Post 14076980)
serial number : 2626D054
thanks
Quote:
Originally Posted by nabil213 (Post 14076980)
also another dongle
15BCD7F7
Hi,
Do you have any problem with given serial numbers ?

nabil213 04-23-2020 21:19
free 2months support i didnt receive it in this 2 dongle brother

InfinityHelp 04-23-2020 21:21
Quote:
Originally Posted by nabil213 (Post 14076990)
free 2months support i didnt receive it in this 2 dongle brother
As I know ALL users got two months support extend. Why do you think you did not received it ?
Did you checked support expiry date for both ?

InfinityHelp 04-23-2020 21:24
Quote:
Originally Posted by nabil213 (Post 14076980)
serial number : 2626D054
thanks
old expiry date: 2019-04-24
new expiry date: 2019-06-24
It was extended for two months

InfinityHelp 04-23-2020 21:25
Quote:
Originally Posted by nabil213 (Post 14076984)
also another dongle
15BCD7F7
old expiry date: 2019-05-08
new expiry date: 2019-07-08
It was extended for two months

nabil213 04-23-2020 21:30
ohh thanks for info ��������
no free for 2months+ old expired license
now i know

InfinityHelp 04-23-2020 21:33
Quote:
Originally Posted by nabil213 (Post 14076997)
ohh thanks for info ��������
no free for 2months+ old expired license
now i know
both your dongles was extended for 2 months.
15BCD7F7 you updated from v0137 to v0138
2626D054 has v0138 as well

nabil213 04-23-2020 21:40
what version can i use with that v0138?

InfinityHelp 04-23-2020 21:42
Quote:
Originally Posted by nabil213 (Post 14077004)
what version can i use with that v0138?
not latest but very new. see this thread post #1 and you can download all exe there

Nicaunloc 04-23-2020 22:04
Update the firmware of my smart card and it has firmware 0137.02, I see that some have higher firmware versions, it does not open any module for me either, it tells me that the firmware version is outdated and with the donglemanager it tells me that I already have the last version

InfinityHelp 04-23-2020 22:14
Quote:
Originally Posted by Nicaunloc (Post 14077011)
Update the firmware of my smart card and it has firmware 0137.02, I see that some have higher firmware versions, it does not open any module for me either, it tells me that the firmware version is outdated and with the donglemanager it tells me that I already have the last version
Hi,
What is your dongle S/N ?

Nicaunloc 04-23-2020 22:17
Quote:
Originally Posted by InfinityHelp (Post 14077015)
Hi,
What is your dongle S/N ?
the SN of the smart card is 5B5530C8

InfinityHelp 04-23-2020 22:18
Quote:
Originally Posted by Nicaunloc (Post 14077016)
the SN of the smart card is 5B5530C8
It was updated well today.
Your support period was extended for free for 2 months from 2018-Aug-26 to 2018-Oct-26
v0137 firmware valid for all software released before 2018-Oct-26


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