GSM-Forum

GSM-Forum (https://forum.gsmhosting.com/vbb/)
-   Infinity-Box (https://forum.gsmhosting.com/vbb/f296/)
-   -   Free support renew due to COVID19 disaster (https://forum.gsmhosting.com/vbb/f296/free-support-renew-due-covid19-disaster-2830706/)

pappu siddiqui 04-22-2020 18:29

CARD UPDATE ERR

=== DongleManager [Infinity] v1.76 [4/22/2020 22:57:00] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00021290FF021982
=== Process started: 4/22/2020 22:57:00 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

rmstk 04-22-2020 18:31

=== DongleManager [Infinity] v1.76 [4/22/2020 23:27:16] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CB377D314082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D736CB37
Firmware version: 0139.02
=== Process started: 4/22/2020 23:27:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

-=P.F.U=- 04-22-2020 18:34

what about which Best Dongle have CM2 activated ?



=== DongleManager [Infinity] v1.76 [4/22/2020 19:37:44] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105736608B51292
Box/Dongle found: [BEST]
Serial No (S/N): 4FE17366
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0137 <= BEFORE
- 03: [BEST] v0122
- 06: #6
- 07: #7
=> External Activations:
- bst
- sm
- spt



=== DongleManager [Infinity] v1.76 [4/22/2020 19:38:48] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105736608B51292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 4FE17366
Firmware version: 0122.02
=== Process started: 4/22/2020 19:38:50 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/22/2020 19:39:10 ===
=== DongleManager [Infinity] v1.76 [4/22/2020 19:39:10] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105736608B51292
Box/Dongle found: [BEST]
Serial No (S/N): 4FE17366
Firmware version: 0122.02
=> Activations:
- 00: Infinity-Box/Dongle v0138 <= NOW
- 03: [BEST] v0122
- 06: #6
- 07: #7
=> External Activations:
- bst
- sm
- spt

YellowBoss 04-22-2020 18:39

Quote:

Originally Posted by rebainoor (Post 14075947)
what firmware will be installed in dongle after update

befor update



after update

Nnew version depends on your previous Expiry date.

example:
if your dongle expire 1-Apr-2020 your support will be extended for 2 months up to 1-Jun-2020 and you will get firmware version v0143 for today
if your dongle expire 1-Apr-2018 your support will be extended for 2 months up to 1-Jun-2018 and you will get version lower than v0143

YellowBoss 04-22-2020 18:41

Quote:

Originally Posted by -=P.F.U=- (Post 14076002)
what about which Best Dongle have CM2 activated ?


=== DongleManager [Infinity] v1.76 [4/22/2020 19:37:44] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105736608B51292
Box/Dongle found: [BEST]
Serial No (S/N): 4FE17366
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0137 <= BEFORE
- 03: [BEST] v0122
- 06: #6
- 07: #7
=> External Activations:
- bst
- sm
- spt



=== DongleManager [Infinity] v1.76 [4/22/2020 19:38:48] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105736608B51292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 4FE17366
Firmware version: 0122.02
=== Process started: 4/22/2020 19:38:50 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/22/2020 19:39:10 ===
=== DongleManager [Infinity] v1.76 [4/22/2020 19:39:10] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105736608B51292
Box/Dongle found: [BEST]
Serial No (S/N): 4FE17366
Firmware version: 0122.02
=> Activations:
- 00: Infinity-Box/Dongle v0138 <= NOW
- 03: [BEST] v0122
- 06: #6
- 07: #7
=> External Activations:
- bst
- sm
- spt


the same 2 months free as for Infinity-Box/Dongle users


you had v0137 before that, now you have v0138

YellowBoss 04-22-2020 18:42

Quote:

Originally Posted by rmstk (Post 14075994)
=== DongleManager [Infinity] v1.76 [4/22/2020 23:27:16] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CB377D314082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D736CB37
Firmware version: 0139.02
=== Process started: 4/22/2020 23:27:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

Ty once again now.
Result ?

Sudan-Mobiles 04-22-2020 18:43

We closed for 3 weeks here and can't update now. hope got it after return after 2 weeks

YellowBoss 04-22-2020 18:44

Quote:

Originally Posted by pappu siddiqui (Post 14075988)
CARD UPDATE ERR

=== DongleManager [Infinity] v1.76 [4/22/2020 22:57:00] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00021290FF021982
=== Process started: 4/22/2020 22:57:00 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

Try once again now.
Result ?

moh-and 04-22-2020 18:44

=== DongleManager [Infinity] v1.76 [22/04/2020 19:43:53] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00012B961F444082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): F57E2B96
Firmware version: 0138.02
=== Process started: 22/04/2020 19:43:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

YellowBoss 04-22-2020 18:45

Quote:

Originally Posted by Sudan-Mobiles (Post 14076020)
We closed for 3 weeks here and can't update now. hope got it after return after 2 weeks

You can update it anytime later, after week or month or after half year. There is no limits for update operation

rmstk 04-22-2020 18:45

Quote:

Originally Posted by YellowBoss (Post 14076019)
Ty once again now.
Result ?


now ok tnx


=== DongleManager [Infinity] v1.76 [4/22/2020 23:44:46] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CB377D314082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D736CB37
Firmware version: 0139.02
=== Process started: 4/22/2020 23:44:48 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/22/2020 23:45:11 ===
=== DongleManager [Infinity] v1.76 [4/22/2020 23:45:11] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CB377D314082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D736CB37
Firmware version: 0143.02
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 07: #7
=> External Activations:
- sm

YellowBoss 04-22-2020 18:46

Quote:

Originally Posted by moh-and (Post 14076022)
=== DongleManager [Infinity] v1.76 [22/04/2020 19:43:53] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00012B961F444082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): F57E2B96
Firmware version: 0138.02
=== Process started: 22/04/2020 19:43:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

you already updated it 20 minutes ago

YellowBoss 04-22-2020 18:47

Quote:

Originally Posted by rmstk (Post 14076024)
now ok tnx
=== DongleManager [Infinity] v1.76 [4/22/2020 23:44:46] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CB377D314082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D736CB37
Firmware version: 0139.02 <= BEFORE
=== Process started: 4/22/2020 23:44:48 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/22/2020 23:45:11 ===
=== DongleManager [Infinity] v1.76 [4/22/2020 23:45:11] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CB377D314082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D736CB37
Firmware version: 0143.02 <= AFTER
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 07: #7
=> External Activations:
- sm

It works. Hope it helps

YellowBoss 04-22-2020 18:49

Quote:

Originally Posted by .::PankajMobileWorld::. (Post 14075961)
Dongle Firmware version: v0137

Dongle Firmware version is outdated!
Download "DongleManager" from support and update firmware!




=== DongleManager [Infinity] v1.76 [4/22/2020 22:37:56] ===
Searching...
Card-Reader: FT SCR20xx 0
HWID: 0000047Fxxxxxxx
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 4Dxxxxxx
Firmware version: 0137.02
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 07: #7
=> External Activations:
- sm

I can not check it because you hide S/N

BOUAGSM 04-22-2020 18:50

Thank you very much for all your services


All times are GMT +1. The time now is 04:38.


vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2021 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2017 -

Page generated in 0.16488 seconds with 6 queries

SEO by vBSEO