CARD UPDATE ERR

=== DongleManager [Infinity] v1.76 [4/22/2020 22:57:00] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00021290FF021982
=== Process started: 4/22/2020 22:57:00 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

=== DongleManager [Infinity] v1.76 [4/22/2020 23:27:16] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CB377D314082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D736CB37
Firmware version: 0139.02
=== Process started: 4/22/2020 23:27:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

what about which Best Dongle have CM2 activated ?



=== DongleManager [Infinity] v1.76 [4/22/2020 19:37:44] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105736608B51292
Box/Dongle found: [BEST]
Serial No (S/N): 4FE17366
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0137 <= BEFORE
- 03: [BEST] v0122
- 06: #6
- 07: #7
=> External Activations:
- bst
- sm
- spt



=== DongleManager [Infinity] v1.76 [4/22/2020 19:38:48] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105736608B51292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 4FE17366
Firmware version: 0122.02
=== Process started: 4/22/2020 19:38:50 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/22/2020 19:39:10 ===
=== DongleManager [Infinity] v1.76 [4/22/2020 19:39:10] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105736608B51292
Box/Dongle found: [BEST]
Serial No (S/N): 4FE17366
Firmware version: 0122.02
=> Activations:
- 00: Infinity-Box/Dongle v0138 <= NOW
- 03: [BEST] v0122
- 06: #6
- 07: #7
=> External Activations:
- bst
- sm
- spt

Nnew version depends on your previous Expiry date.

example:
if your dongle expire 1-Apr-2020 your support will be extended for 2 months up to 1-Jun-2020 and you will get firmware version v0143 for today
if your dongle expire 1-Apr-2018 your support will be extended for 2 months up to 1-Jun-2018 and you will get version lower than v0143

the same 2 months free as for Infinity-Box/Dongle users


you had v0137 before that, now you have v0138

Ty once again now.
Result ?

We closed for 3 weeks here and can't update now. hope got it after return after 2 weeks

Try once again now.
Result ?

=== DongleManager [Infinity] v1.76 [22/04/2020 19:43:53] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00012B961F444082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): F57E2B96
Firmware version: 0138.02
=== Process started: 22/04/2020 19:43:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

You can update it anytime later, after week or month or after half year. There is no limits for update operation

now ok tnx


=== DongleManager [Infinity] v1.76 [4/22/2020 23:44:46] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CB377D314082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D736CB37
Firmware version: 0139.02
=== Process started: 4/22/2020 23:44:48 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/22/2020 23:45:11 ===
=== DongleManager [Infinity] v1.76 [4/22/2020 23:45:11] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CB377D314082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D736CB37
Firmware version: 0143.02
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 07: #7
=> External Activations:
- sm

you already updated it 20 minutes ago

It works. Hope it helps

I can not check it because you hide S/N

Thank you very much for all your services