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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-04-2020, 21:14   #481 (permalink)
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=== DongleManager [Infinity] v1.76 [5/5/2020 1:04:33] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000BDxxxxxxxxx
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 36Axxxxx
Firmware version: 0137.02
=== Process started: 5/5/2020 1:04:34 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 5/5/2020 1:04:57 ===
=== DongleManager [Infinity] v1.76 [5/5/2020 1:04:57] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000BDxxxxxxxxx
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 36Axxxxx
Firmware version: 0138.02
=> Activations:
- 00: Infinity-Box/Dongle v0138
- 07: #7
=> External Activations:
- sm
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Old 05-05-2020, 01:43   #482 (permalink)
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Quote:
Originally Posted by khanjan View Post
=== DongleManager [Infinity] v1.76 [5/5/2020 1:04:33] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000BDxxxxxxxxx
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 36Axxxxx
Firmware version: 0137.02
=== Process started: 5/5/2020 1:04:34 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 5/5/2020 1:04:57 ===
=== DongleManager [Infinity] v1.76 [5/5/2020 1:04:57] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000BDxxxxxxxxx
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 36Axxxxx
Firmware version: 0138.02
=> Activations:
- 00: Infinity-Box/Dongle v0138
- 07: #7
=> External Activations:
- sm
As I can see firmware was updated well from v0137 to v0138
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The Following User Says Thank You to InfinityHelp For This Useful Post:
Old 05-05-2020, 09:38   #483 (permalink)
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Quote:
=== DongleManager [Infinity] v1.76 [05-May-20 9:34:15] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0108717A147D1292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 6A12717A
Firmware version: 0122.02
=== Process started: 05-May-20 9:34:16 ===
Connecting to server
Connection to server failedSocket Error # 11001
Host not found.
=== DongleManager [Infinity] v1.76 [05-May-20 9:34:48] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0108717A147D1292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 6A12717A
Firmware version: 0122.02
=== Process started: 05-May-20 9:34:49 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !


Whats going On, After update dongle SPD open but later stop opeing
Tell me the last SPD & MTK i can use
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Old 05-05-2020, 10:58   #484 (permalink)
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Quote:
Originally Posted by Gsmidea007 View Post
Whats going On, After update dongle SPD open but later stop opeing
Tell me the last SPD & MTK i can use
Your dongle support perios was extended up to 2019-08-18
See software release dates here https://www.infinity-box.com/news/
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Old 05-05-2020, 17:55   #485 (permalink)
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HI
=== DongleManager [Infinity] v1.76 [05/05/2020 17:54:48] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00043AD4FF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 50213AD4
Firmware version: 0137.02
=== Process started: 05/05/2020 17:54:52 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

My previous version is 0136

after upgrade i can't acess to software

Last edited by YellowBoss; 05-05-2020 at 18:55.
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Old 05-05-2020, 18:57   #486 (permalink)
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Quote:
Originally Posted by toyib View Post
HI
=== DongleManager [Infinity] v1.76 [05/05/2020 17:54:48] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00043AD4FF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 50213AD4
Firmware version: 0137.02
=== Process started: 05/05/2020 17:54:52 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

My previous version is 0136

after upgrade i can't acess to software
Support period was extended for free for 2 months from 2018-Jul-28 to 2018-Sep-28
Dongle was updated well
Firmware version 0137 valid for 2018-Sep-28

If you want to get latest firmware (v0143 for today) you can renew support
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Old 05-05-2020, 19:31   #487 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
As I can see firmware was updated well from v0137 to v0138

Infinity
Dongle Firmware version: v0138
dongle firmware version is outdated
...?
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Old 05-05-2020, 21:11   #488 (permalink)
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Quote:
Originally Posted by khanjan View Post
Infinity
Dongle Firmware version: v0138
dongle firmware version is outdated
...?
As I can see firmware was updated well from v0137 to v0138

If you want to get latest firmware (v0143 for today) you can renew support
  Reply With Quote
Old 05-06-2020, 01:00   #489 (permalink)
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=== DongleManager [Infinity] v1.76 [06/05/2020] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0003A56218201292
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): A2D1A562
Firmware version: 0134.02
=== Process started: 06/05/2020 00:00:01 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 05-06-2020, 11:39   #490 (permalink)
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Quote:
Originally Posted by saidgsm View Post
=== DongleManager [Infinity] v1.76 [06/05/2020] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0003A56218201292
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): A2D1A562
Firmware version: 0134.02
=== Process started: 06/05/2020 00:00:01 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
This [BEST] dongle has only Infinity "free Test Version 2014" activation.
If you want to use Infinity-Box/Dongle software with this dongle you can activate "Infinity-Box/Dongle software activation for Infinity [BEST]"
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Old 05-06-2020, 11:57   #491 (permalink)
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please i need help

= DongleManager [Infinity] v1.76 [5/6/2020 10:56:39] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0003A59E00001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): BD7CA59E
Firmware version: 0137.02
=== Process started: 5/6/2020 10:56:43 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
  Reply With Quote
Old 05-06-2020, 12:50   #492 (permalink)
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Quote:
Originally Posted by colombia112 View Post
please i need help

= DongleManager [Infinity] v1.76 [5/6/2020 10:56:39] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0003A59E00001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): BD7CA59E
Firmware version: 0137.02
=== Process started: 5/6/2020 10:56:43 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Support period was extended for free for 2 months from 2019-Feb-30 to 2019-Apr-30
Dongle was updated well from v136 to v137
Firmware version 0137 valid for 2019-Apr-30

If you want to get latest firmware (v0143 for today) you can renew support
  Reply With Quote
Old 05-06-2020, 13:24   #493 (permalink)
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Pls what is going my dongle did not update

this what i get
==== [5/6/2020 10:50:00] ====
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.76 [5/6/2020 10:50:04] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000018E418164082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 3B3E18E4
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 07: #7
=> External Activations:
- sm


2
=== DongleManager [Infinity] v1.76 [5/6/2020 10:50:26] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000018E418164082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 3B3E18E4
Firmware version: 0137.02
=== Process started: 5/6/2020 10:50:27 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 5/6/2020 10:50:57 ===
=== DongleManager [Infinity] v1.76 [5/6/2020 10:50:57] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000018E418164082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 3B3E18E4
Firmware version: 0137.02
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 07: #7
=> External Activations:
- sm

but it didnt update the dongle


=== DongleManager [Infinity] v1.76 [5/6/2020 10:52:06] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000018E418164082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 3B3E18E4
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 07: #7
=> External Activations:
- sm
=== DongleManager [Infinity] v1.76 [5/6/2020 10:52:28] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000018E418164082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 3B3E18E4
Firmware version: 0137.02
=== Process started: 5/6/2020 10:52:29 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today
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Old 05-06-2020, 17:22   #494 (permalink)
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Join Date: Jun 2009
Posts: 32,389
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Quote:
Originally Posted by valentine aquil View Post
Pls what is going my dongle did not update

this what i get
==== [5/6/2020 10:50:00] ====
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.76 [5/6/2020 10:50:04] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000018E418164082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 3B3E18E4
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 07: #7
=> External Activations:
- sm


2
=== DongleManager [Infinity] v1.76 [5/6/2020 10:50:26] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000018E418164082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 3B3E18E4
Firmware version: 0137.02
=== Process started: 5/6/2020 10:50:27 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 5/6/2020 10:50:57 ===
=== DongleManager [Infinity] v1.76 [5/6/2020 10:50:57] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000018E418164082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 3B3E18E4
Firmware version: 0137.02
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 07: #7
=> External Activations:
- sm

but it didnt update the dongle


=== DongleManager [Infinity] v1.76 [5/6/2020 10:52:06] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000018E418164082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 3B3E18E4
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 07: #7
=> External Activations:
- sm
=== DongleManager [Infinity] v1.76 [5/6/2020 10:52:28] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000018E418164082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 3B3E18E4
Firmware version: 0137.02
=== Process started: 5/6/2020 10:52:29 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today
Hello,

Support period was extended for free for 2 months from 2018-Nov-29 to 2019-Jan-29
Dongle was updated well
Firmware version 0137 valid for 2019-Jan-29

If you want to get latest firmware (v0143 for today) you can renew support
  Reply With Quote
Old 05-06-2020, 17:29   #495 (permalink)
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encore grand merci vous
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