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07-05-2020, 11:28
| #587 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
https://www.infinity-box.com/support/?s=6 | |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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07-07-2020, 10:33
| #588 (permalink) | |
| Junior Member  Join Date: Oct 2010
Posts: 21
Member: 1412798 Status: Offline Thanks Meter: 2 | Quote:
- More Services may be active but not listed | |
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07-07-2020, 12:51
| #589 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
You dongle support period was extended well for 2 months from 13-Jun-2020 to 13-Aug-2020 | |
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| The Following 2 Users Say Thank You to YellowBoss For This Useful Post: |
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07-17-2020, 16:54
| #592 (permalink) |
| No Life Poster   Join Date: Sep 2007 Location: PAKISTAN
Posts: 1,130
Member: 585807 Status: Offline Thanks Meter: 781 | my support not extended.i update dongle but not extended 2 month sn A1611520; Firmware Version: 0144; Registered: 17-Dec-2016; Expired: 27-Jul-2020; Support: Active |
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07-17-2020, 17:37
| #593 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
support end date was: 2019-May-27 + 1 year = 2020-May-27 Now you have support end date 2020-Jul-27 Do you have any idea why your support was extended for 2 months up to July instead of May ? | |
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| The Following 2 Users Say Thank You to InfinitySupport For This Useful Post: |
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07-18-2020, 08:17
| #594 (permalink) |
| Freak Poster Join Date: Jun 2009 Location: on earth
Posts: 128
Member: 1051540 Status: Offline Sonork: 100.1604973 FB/jawadsp Thanks Meter: 110 | I am not able to login on server to check my dongle activation validity kindly help me === DongleManager [Infinity] v1.80 [18/07/2020 12:13:46] === Searching... Card-Reader: Generic USB Smart Card Reader 0 HWID: 0000BD2B7F634082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): DDA3BD2B Firmware version: 0143.02 "UK Edition" status: Off Last launched Application: 0030 v.0143 => Activations: - 00: Infinity-Box/Dongle v0143 |
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07-18-2020, 10:03
| #595 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To reset password click here - https://www.infinity-box.com/support/?r=16&help=1 What is the result ? | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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07-18-2020, 15:03
| #596 (permalink) |
| Insane Poster Join Date: Jan 2015 Location: India
Posts: 65
Member: 2327666 Status: Offline Thanks Meter: 8 | === DongleManager [Infinity] v1.80 [18/07/2020 19:04:01] === Searching... Card-Reader: FT SCR2000 0 HWID: 0004537801171292 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 00005378 Firmware version: 0118.00 "UK Edition" status: Off Last launched Application: 0000 v.0000 => Activations: - 0A: #10 => Box/Dongle misconfiguration. Contact to support ! => Options: - Infinity-Box/Dongle |
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07-19-2020, 04:35
| #597 (permalink) |
| Freak Poster Join Date: Nov 2006
Posts: 196
Member: 389266 Status: Offline Thanks Meter: 17 | === DongleManager [Infinity] v1.80 [18/07/2020 21:47:35] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0002ACADFF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 2Exxxxxxx Firmware version: 0136.02 === Process started: 18/07/2020 21:47:39 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! help thanks |
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07-19-2020, 10:48
| #598 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - https://www.infinity-box.com/support/?r=6 OR Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: - run DongleManager - update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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07-19-2020, 10:49
| #599 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Probably your dongle support period is expired. How to check - https://www.infinity-box.com/doc/?r=17 If support is expired please contact to your seller and renew support for 1 or 2 years - https://www.infinity-box.com/buy/ | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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07-20-2020, 14:29
| #600 (permalink) | |
| Freak Poster Join Date: Jun 2009 Location: on earth
Posts: 128
Member: 1051540 Status: Offline Sonork: 100.1604973 FB/jawadsp Thanks Meter: 110 | Quote:
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