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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 04-23-2020, 08:28   #76 (permalink)
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Arrow do not try more today


=== DongleManager [Infinity] v1.76 [23-04-20 14:26:25] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00000E8C1CC74082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): E8C70E8C
Firmware version: 0138.02
=== Process started: 23-04-20 14:26:26 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 04-23-2020, 08:31   #77 (permalink)
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Quote:
=== DongleManager [Infinity] v1.76 [4/23/2020 15:27:41] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0007988A20881292
Box/Dongle found: [BEST]
Serial No (S/N): BB73988A
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 03: [BEST] v0122
- 07: #7
- 0B: #11
- 0E: #14
=> External Activations:
- bst
- sm
- hua
- Activation 1: (0) Infinity-Box/Dongle; Firmware Version: 0143; Registered: 04-Dec-2015; Expired: 16-Mar-2021; Support: Active

After update, nothing has changed.
Same Expiration date.

Do I need to pay for renewal to get the extra 2 months extension?
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Old 04-23-2020, 08:32   #78 (permalink)
okb
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Red face We can't go to v139?

=== DongleManager [Infinity] v1.76 [4/23/2020 10:27:34] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00002FDA1CC74082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): E6C42FDA
Firmware version: 0138.02
=== Process started: 4/23/2020 10:27:35 ===
Connecting to server...
Server connection successfully established
Checking upgrade client version...
Your upgrade client is up-to-date
Checking Box/Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error: [0007] Not translated!
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Old 04-23-2020, 08:34   #79 (permalink)
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New setup not work ...

New setup not work ...

Dongle Firmware version : v0137

Dongle Firmware version is outdated !
Download "DongleManager" from support and update firmware !


=== DongleManager [Infinity] v1.76 [4/23/2020 9:15:21] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001DE53FF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): xxxxxxxx
Firmware version: 0137.02
=== Process started: 4/23/2020 9:15:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

No update found for your Smart-Card. DO NOT try more today !
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Old 04-23-2020, 08:34   #80 (permalink)
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no change for more
theres no update in my 2 months
im still 0136
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Old 04-23-2020, 08:39   #81 (permalink)
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=== DongleManager [Infinity] v1.76 [23/04/2020 13:39:17] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000B7A87F634082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DE4EB7A8
Firmware version: 0138.02
=== Process started: 23/04/2020 13:39:19 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 04-23-2020, 08:47   #82 (permalink)
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dongle upgrade fail due to internet gone

dongle upgrade fail due to internet gone



how can recover this plzzz

=== DongleManager [Infinity] v1.76 [4/23/2020 12:24:27] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0101977B20281292
=== Process started: 4/23/2020 12:24:28 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
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Old 04-23-2020, 08:48   #83 (permalink)
okb
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Red face We need v139

please sir,



we realy appreiciate you are work toward us, please lets us updte to v139 since all most all new released software open on v139.


PLEASE WE NEED V139





=== DongleManager [Infinity] v1.76 [4/23/2020 10:27:34] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00002FDA1CC74082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): E6C42FDA
Firmware version: 0138.02
=== Process started: 4/23/2020 10:27:35 ===
Connecting to server...
Server connection successfully established
Checking upgrade client version...
Your upgrade client is up-to-date
Checking Box/Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error: [0007] Not translated!
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Old 04-23-2020, 08:58   #84 (permalink)
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Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00009A72187A4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 558E9A72
Firmware version: 0137.02
=== Process started: 4/23/2020 12:58:12 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 04-23-2020, 09:19   #85 (permalink)
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Quote:
Originally Posted by raza ahmad View Post
=== DongleManager [Infinity] v1.76 [2020-04-23 11:35:58] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 020099891D041292
Box/Dongle found: [BEST]
Serial No (S/N): 21669989
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0136
- 03: [BEST] v0122
- 07: #7
=> External Activations:
- bst
- sm
Expired: 07-Apr-2018
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Old 04-23-2020, 09:27   #86 (permalink)
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Hahahahaaaaa,,,,,,

What a idea.

When u pay money and update your dongle firmware
U get latest dongle firmware and 1 year support also.

in free 2 month support

U get 2 months extra from u expire.

Sorry to say only useless
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Old 04-23-2020, 09:54   #87 (permalink)
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Quote:
Originally Posted by rebainoor View Post
what firmware will be installed in dongle after update

befor update



after update
I can't get v1.39 I have successfully update my dongle but before and after version is v1.38 what is this?

Sent from my JSN-L22 using Tapatalk
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Old 04-23-2020, 09:56   #88 (permalink)
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Quote:
Originally Posted by rebainoor View Post
i think need wait tomorrow to confirme this and retry

because i have update my dongle from v1.38 to V1.39 only
How you can get v1.38 to v1.39?
I have successfully updated my dongle but before and after version is v1.38

Sent from my JSN-L22 using Tapatalk
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Old 04-23-2020, 10:09   #89 (permalink)
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Quote:
Originally Posted by waqar331 View Post
Hahahahaaaaa,,,,,,

What a idea.

When u pay money and update your dongle firmware
U get latest dongle firmware and 1 year support also.

in free 2 month support

U get 2 months extra from u expire.

Sorry to say only useless
Nobody push you to get free support extend, you can simply ignore this thread.
But I suggest you think well next time when you say "Hahahahaaaaa" to people who lost their job for that two months.
Try to respect others dear and others will respect you back.
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Old 04-23-2020, 10:09   #90 (permalink)
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Smile plzz add 4/5 month_my dongle

my activation was experied recently but my bad luck no update release in 2 month which you give covid 19 offer......so please add 5 month in my dongle

my current ver:v0138
if you give me atlist v0139.....i will proud off you


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