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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 10-18-2016, 18:19   #1 (permalink)
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Help about cm2


Hi there, i am new again to mobile servicing, i want to know about the cm2 because i am planning to buy this product. I am a returning mobile tech and been away since 2010. My question is.

1st. How is the activation of cm2? Is it life time or it was yearly renewal of activation in order for you use?
2nd. If the cm2 dongle activation expired will it be unusable?
3rd. How is the support service?

Thanks.
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Old 10-18-2016, 19:25   #2 (permalink)
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Originally Posted by SimplyBest2 View Post
Hi there, i am new again to mobile servicing, i want to know about the cm2 because i am planning to buy this product. I am a returning mobile tech and been away since 2010. My question is.

1st. How is the activation of cm2? Is it life time or it was yearly renewal of activation in order for you use?
Yearly. Details - Infinity-Box - Support

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Originally Posted by SimplyBest2 View Post
2nd. If the cm2 dongle activation expired will it be unusable?
After support period expired you can use old software (released before support end date) without limits. Only new updates will be available after you renew support.

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3rd. How is the support service?
I did not understand the question well.
You are always welcome here to get support.
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Old 10-19-2016, 04:31   #3 (permalink)
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what I mean on my 3rd question is how about the co.stumer service if ever I got problem with installation, or the one thing I saw in the forum about the issue of blocked dongle due to conflict to other program if the support is good and if ever I need a live chat support for certain problem issue that I might experience during when I have the dongle.

I will buy the product by next week any official reseller in the Philippines?
thank you.
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Old 10-19-2016, 07:49   #4 (permalink)
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Quote:
Originally Posted by SimplyBest2 View Post
what I mean on my 3rd question is how about the co.stumer service if ever I got problem with installation, or the one thing I saw in the forum about the issue of blocked dongle due to conflict to other program if the support is good and if ever I need a live chat support for certain problem issue that I might experience during when I have the dongle.

I will buy the product by next week any official reseller in the Philippines?
thank you.
Hello,
Team is always present here on forum for help regarding any issue.
About blocking of Dongles, it happens when someone run Infinity software with spy, debug, tracing, usb sharing/monitoring etc software. General users never get any problem. In some cases blocking is also due to conflict of some softwares like Realterm.
BTW Resellers list is here- Infinity-Box - How to buy

Br.
Infinity Box Support Team.
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Old 10-19-2016, 08:36   #5 (permalink)
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ok thank you verymuch but too sad no official reseller in the Philippines. by next week I will probably buy a cm2 dongle. this dongle will work alone right? even no infinity box.

thanks from Philippines.
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Old 10-19-2016, 12:12   #6 (permalink)
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Originally Posted by SimplyBest2 View Post
ok thank you verymuch but too sad no official reseller in the Philippines. by next week I will probably buy a cm2 dongle. this dongle will work alone right? even no infinity box.

thanks from Philippines.
Infinity software works with Dongle and/or with box the same way. For laterst phones you do not need additional hardware
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Old 10-29-2016, 04:04   #7 (permalink)
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hello guys, I already got my CM2 dongle, how do I install the program? can you please help me or link me the procedure.
I already followed this procedure and it successfully registered, but the cm2 program is none. http://forum.gsmhosting.com/vbb/f296...orial-2055271/
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Old 10-29-2016, 04:45   #8 (permalink)
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Quote:
Originally Posted by SimplyBest2 View Post
hello guys, I already got my CM2 dongle, how do I install the program? can you please help me or link me the procedure.
I already followed this procedure and it successfully registered, but the cm2 program is none. http://forum.gsmhosting.com/vbb/f296...orial-2055271/

Index of pub/software/

download from here all CM2 module
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