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-   -   Help me (https://forum.gsmhosting.com/vbb/f296/help-me-845786/)

jufong 10-21-2009 04:36

Help me
 
my box
with this problem

Firmware version: 010E.02
Smart-card status: activated
Smart-card Registration/firmware upgrade required
"UK edition" status: On
Last launched application: 0001 v.0169
Support area: http://www.infinity-box.com
- Username:
- Password:
Dongle parameters checksum: 643B01

Probably Dongle data is damaged, contact to support !
- If you can't login into support area: contact to [email protected]
- If you have problems during start software at first time: upgrade Dongle firmware.


if uppgrade like this

----------Process started: 10:34:29 AM----------
DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 3Axxxxxxx, Firmware: 010E.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]

deepakgarg 10-21-2009 06:42

Quote:

Originally Posted by jufong (Post 4954585)

Probably Dongle data is damaged, contact to support !

Contact to [email protected]

did u follow instructions???just send a mail to support with serial no. and full details

InfinitySupport 10-21-2009 21:54

Quote:

Originally Posted by jufong (Post 4954585)
my box
with this problem

Firmware version: 010E.02
Smart-card status: activated
Smart-card Registration/firmware upgrade required
"UK edition" status: On
Last launched application: 0001 v.0169
Support area: http://www.infinity-box.com
- Username:
- Password:
Dongle parameters checksum: 643B01

Probably Dongle data is damaged, contact to support !
- If you can't login into support area: contact to [email protected]
- If you have problems during start software at first time: upgrade Dongle firmware.


if uppgrade like this

----------Process started: 10:34:29 AM----------
DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 3Axxxxxxx, Firmware: 010E.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]

Hello,

You have more than detailed instruction, please follow it.


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