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03-18-2018, 03:44
| #1 (permalink) |
| Junior Member Join Date: Mar 2018
Posts: 11
Member: 2821152 Status: Offline Thanks Meter: 0 |  help me pliz Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000055CA18164082 === Process started: 18.03.2018 9:35:04 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. pliz help |
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03-19-2018, 14:30
| #2 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Update dongle firmware once again now. | |
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04-27-2018, 01:58
| #4 (permalink) |
| Junior Member Join Date: Mar 2018
Posts: 11
Member: 2821152 Status: Offline Thanks Meter: 0 | Help with my dongle === DongleManager [Infinity] v1.72 [27.04.2018 10:46:14] === Searching... Card-Reader: Generic USB Smart Card Reader 0 HWID: 000055CA18164082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 203255CA Firmware version: 0136.02 Box/Dongle misconfiguration Diagnostic code: 5A "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0136 - 07: #7 Diagnostic Key: 7FA5B3F49C098E5C === DongleManager [Infinity] v1.72 [27.04.2018 10:46:36] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic USB Smart Card Reader 0 HWID: 000055CA18164082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 203255CA Firmware version: 0136.02 === Process started: 27.04.2018 10:46:37 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Help, work stopped. |
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05-01-2018, 22:12
| #5 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware | |
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