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09-18-2008, 21:34
| #1 (permalink) |
| Freak Poster  Join Date: Jun 2007
Posts: 108
Member: 528990 Status: Offline Thanks Meter: 12 | help pin finder cant activate i have a problem with my infinity box pin finder i cant activate.. i follow the instruction but still.. if i run the firmware...PLS DOWNLOAD LATEST UPGRADE-CLIENT FROM SUPPORT AREA AND UPGRADE DONGLE FIRMWARE.... then i run donle manager...this is the logs.. ----------Process started:1:30:44 PM---------- Locating server... Server#1 address found. Connecting to server#1... Server connection successfully established. S/N: xxxx, Firmware: 010F.02 Authenticating on server... Authentication successfull. Checking DongleManager version... Your DongleManager is up-to-date. Checking Dongle Identification... Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected] any other solution? pls help.. i buy this 2nd hand and i dont have contact with him.. Last edited by InfinitySupport; 09-18-2008 at 21:45. Reason: s/n deleted |
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09-18-2008, 21:47
| #2 (permalink) |
| Product Manager  Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, If you will post your dongle S/N again in public forum we will block your dongle for 2 weeks, so pls think next time before post. What to do in your situation: if your PinFinder already was activated DO NOT make PinFinder activation again during box upgrade. |
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| The Following User Says Thank You to InfinitySupport For This Useful Post: |
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09-18-2008, 21:50
| #3 (permalink) |
| No Life Poster   Join Date: Dec 2006 Location: Jr Telecom™
Posts: 1,735
Member: 409725 Status: Offline Sonork: 100.1581478 Thanks Meter: 797  | Did u use Update dongle manager? If not plz download from support area then try to maintain procedure.. Which is already given by infininty main exe (Documentaion tab) |
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09-19-2008, 20:09
| #4 (permalink) |
| Freak Poster Join Date: Jun 2007
Posts: 108
Member: 528990 Status: Offline Thanks Meter: 12 | still not activate tanx 4 fast reply, sorry 4 my 1st post. i follow carefully the instruction but still not working. the version of dongle manager is 1.25 and the pin finder firmware is 1.14.. if this cant be activated again how can i use my pin finder box. i hope have solution 4 this... pls help tanx |
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09-19-2008, 20:59
| #5 (permalink) |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, Try to upgrade dongle one more time. In case of any problems follow instruction given by DongleManager: send problem description and log text to [email protected] |
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