Help please i can not use latest version of CM2QLM_v1.11..other modules if i can - GSM-Forum

miguelshiro · 04-19-2017, 14:53

Friend I want to use the latest version of Infinity Box CM2QLM_v1.11

=== DongleManager [Infinity] v1.70 [19/04/2017 08:36:26] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000D4E200001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 76AAD4E2
Firmware version: 0134.02
=== Process started: 19/04/2017 08:36:30 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

princesaddam · 04-19-2017, 15:21

Hello,

What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc.php?id=17

If you have active support - run DongleManager and update Box/Dongle firmware.
If your support is not active - renew support first.

04-19-2017, 14:53	#1 (permalink)
miguelshiro Freak Poster Join Date: Jun 2008 Location: GsmHosting Posts: 359 Member: 798175 Status: Offline Sonork: 100.1645708 Thanks Meter: 29	Help please i can not use latest version of CM2QLM_v1.11..other modules if i can Friend I want to use the latest version of Infinity Box CM2QLM_v1.11 === DongleManager [Infinity] v1.70 [19/04/2017 08:36:26] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0000D4E200001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 76AAD4E2 Firmware version: 0134.02 === Process started: 19/04/2017 08:36:30 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

04-19-2017, 15:21	#2 (permalink)
princesaddam No Life Poster Join Date: Apr 2009 Location: Inside Infinity Posts: 1,688 Member: 1010626 Status: Offline Sonork: using fb Thanks Meter: 735	Hello, What is your Support Validity Date ? How to check - http://www.infinity-box.com/doc.php?id=17 If you have active support - run DongleManager and update Box/Dongle firmware. If your support is not active - renew support first.