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05-31-2014, 08:23 | #1 (permalink) |
Freak Poster Join Date: May 2010 Location: soctrangmobile
Posts: 229
Member: 1294842 Status: Offline Sonork: 100.1651073vs100.1649413 Thanks Meter: 47 | hi team infinity crad update eurro ----------Process started: 5/31/2014 2:19:37 PM---------- DongleManager version: 1.51 PC HWID: 1F444B8C5545EE002B8898CD1380A6A6 Card-Reader: Gemalto e-gate Smart Card 0 Card type: inf Locating server... Server address found Connecting to server Server connection successfully established S/N: 47B17CCA, Firmware: 0112.02 Authenticating on server... Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected] See more information in C:\Users\Admin\Downloads\Compressed\DongleManager\ DongleManager.log file. ----------Process started: 5/31/2014 2:19:56 PM---------- DongleManager version: 1.51 PC HWID: 1F444B8C5545EE002B8898CD1380A6A6 Card-Reader: Gemalto e-gate Smart Card 0 Card type: inf Locating server... Server address found Connecting to server Server connection successfully established S/N: 47B17CCA, Firmware: 0112.02 Authenticating on server... Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected] See more information in C:\Users\Admin\Downloads\Compressed\DongleManager\ DongleManager.log file. |
05-31-2014, 08:42 | #2 (permalink) |
No Life Poster Join Date: Nov 2009 Location: Syberia Age: 34
Posts: 12,508
Member: 1157320 Status: Offline Thanks Meter: 6,192 | Hello. In log you have all explanation : what , where and how send for fast response and help. |
The Following User Says Thank You to Dzirt For This Useful Post: |
05-31-2014, 09:17 | #4 (permalink) |
No Life Poster Join Date: Nov 2009 Location: Syberia Age: 34
Posts: 12,508
Member: 1157320 Status: Offline Thanks Meter: 6,192 | It will be answered soon, please, be patient. Also check, does email has been sent. |
The Following User Says Thank You to Dzirt For This Useful Post: |
05-31-2014, 11:16 | #5 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Advice: 1. open file C:\Users\Admin\Downloads\Compressed\DongleManager\ DongleManager.login any text editor 2. Read again text that you have seen during FIRST Card update attempt Waiting for your results (text from first card update attempt) Last edited by YellowBoss; 05-31-2014 at 11:22. | |
05-31-2014, 12:18 | #6 (permalink) |
Freak Poster Join Date: May 2010 Location: soctrangmobile
Posts: 229
Member: 1294842 Status: Offline Sonork: 100.1651073vs100.1649413 Thanks Meter: 47 | hlep me crad update not done ----------Process started: 5/31/2014 6:16:39 PM---------- DongleManager version: 1.51 PC HWID: 1F444B8C5545EE002B8898CD1380A6A6 Card-Reader: Gemalto e-gate Smart Card 0 Card type: inf Locating server... Server address found Connecting to server Server connection successfully established S/N: 47B17CCA, Firmware: 0112.02 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Dongle Identification checked Servicing card - Stage 1... Error servicing card: Connection Closed Gracefully. |
05-31-2014, 13:01 | #7 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | As I can see there is a problem with your Smart-Card Keys. More details is here: forum.gsmhosting.com/vbb/f296/card-keys-damaged-your-account-suspended-etc-941878/ You can try to update your Card firmware once again now, but I think it will be no luck. |
05-31-2014, 16:43 | #9 (permalink) |
Freak Poster Join Date: May 2010 Location: soctrangmobile
Posts: 229
Member: 1294842 Status: Offline Sonork: 100.1651073vs100.1649413 Thanks Meter: 47 | i can update crad Closed Gracefully.hlep team fix thank ----------Process started: 5/31/2014 10:40:39 PM---------- DongleManager version: 1.51 PC HWID: 1F444B8C5545EE002B8898CD1380A6A6 Card-Reader: Gemalto e-gate Smart Card 0 Card type: inf Locating server... Server address found Connecting to server Server connection successfully established S/N: 47B17CCA, Firmware: 0112.02 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Dongle Identification checked Servicing card - Stage 1... Error servicing card: Connection Closed Gracefully. |
05-31-2014, 19:17 | #10 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | update card once again now. if no luck - read this: http://forum.gsmhosting.com/vbb/f296...ed-etc-941878/ Also, you must stop to send e-mails ! We can not answer the same questions here in forum and via e-mail. |
06-02-2014, 21:37 | #12 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | 1. Update card once again now. 2. If no luck - read this: Card keys is damaged, Your account is suspended etc. Waiting for your results. |
06-04-2014, 15:21 | #13 (permalink) |
Freak Poster Join Date: May 2010 Location: soctrangmobile
Posts: 229
Member: 1294842 Status: Offline Sonork: 100.1651073vs100.1649413 Thanks Meter: 47 | update crad agian not done hic tex 2pc.many try time shot solution for this problem crad update:cry:cry:cry ----------Process started: 6/4/2014 7:17:03 AM---------- DongleManager version: 1.51 PC HWID: A9A345522DB8108D3B3E4F0BF80A1779 Card-Reader: Gemalto e-gate Smart Card 0 Card type: inf Locating server... Server address found Connecting to server Server connection successfully established S/N: 47B17CCA, Firmware: 0112.02 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Dongle Identification checked Servicing card - Stage 1... Error servicing card: Connection Closed Gracefully. |
06-04-2014, 17:16 | #14 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Your Smart-Card is damaged. Why damaged: http://forum.gsmhosting.com/vbb/f296...ed-etc-941878/ How to solve: Infinity-Box - FAQ (Frequently Asked Questions) If you need more details you can contact to [email protected] | |
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