how to check support
 

is my support out or no

41.103.10.184 [10B1A464] Allowed today: 1 Downloaded today: 0 Downloaded total: 1 Valid: 0000-00-00 [Log out]

Operation (552):Infinity Products Serial Number check
Detect Box/Dongle Type, validate S/N etc.Price:0Balance:0Quantity:0 of 105 done


Serial Number: 10B1A464
Username: 0310B1A464
Token Type: Infinity [BEST]
Account Status: Active
Firmware Version: 0122
Hardware Status: Ok

Token:
- Type: Infinity [BEST]
- Account Status: Active
- Hardware Status: Ok
Services:
- Activation 1: Infinity-Box/Dongle; Firmware Version: 0130; Registered: No
- Activation 2: Infinity [BEST]; S/N: 10B1A464; Firmware Version: 0122

Hello,
To check support follow this- Infinity-Box - FAQ (Frequently Asked Questions)
Have you Registered your Infinity-Box/Dongle?
You need to upgrade your Dongle to be able to use latest CM2 modules (CM2MTK v1.52 and above)
If you cannot upgrade it's time to renew support.

Br.
Infinity Box Support Team.

@live14
try again now, it should be Ok

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 20/07/2016 12:55:19 ----------
DongleManager [Infinity-Box] v1.63 [20/07/2016 12:55:19]
PC HWID: DF1DD04AF63DF50C6C7753DEAF101E41
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0108A46424881292
Type: [BEST] S/N: 10B1A464 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
No updates found for your Smart-Card. DO NOT try more today !

Try now one more time

thanks problem sloved