How to fix: Dongle is blocked - Page 2 - GSM-Forum

angellopez · 10-18-2015, 17:28

thanks sorry for the inconvenience friend are the best

zahidnawaz · 10-23-2015, 17:23

Quote:

Originally Posted by YellowBoss

Please read first post in current thread and follow it.

Read your fist post many time
clean pc , reinstall windows xp
also change other pc with fresh windows7
last 7days try upgrage dongle firmware daily
but same problem
please help what to do now?

DongleManager [Infinity-Box] v1.58 [10/23/2015 9:02:05 PM]
PC HWID: 8F54C0568268AB25DAC8D91CBF64D295
Box/Dongle searching...
Box/Dongle found: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00014B87080A1292
Box/Dongle Serial No (S/N): 08DF4B87
Firmware version: 0118.04
Box/Dongle Status: 30
"UK edition" status: Off
Last launched Application: 0000 v.0000
Active modules:
- 03: [BEST] v.0118
Online Service Account: Infinity-Box - Online Service
- Username:
- Password:
Box/Dongle key: 7F7E308BC7DDFC83
Box/Dongle Identification data is damaged, ErrorCode #30

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 10/23/2015 9:04:06 PM ----------
DongleManager [Infinity-Box] v1.58 [10/23/2015 9:04:06 PM]
PC HWID: 8F54C0568268AB25DAC8D91CBF64D295
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00014B87080A1292
Type: [BEST] S/N: 08DF4B87 Version: 0118.04
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]

YellowBoss · 10-23-2015, 20:22

@zahidnawaz
Update yourr Dongle firmware once again now. Only ONE time.

zahidnawaz · 10-24-2015, 05:16

Quote:

Originally Posted by YellowBoss

@zahidnawaz
Update yourr Dongle firmware once again now. Only ONE time.

thanks a lot sir

problem solved
dongle firware upgrade successfull

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 10/24/2015 9:09:21 AM ----------
DongleManager [Infinity-Box] v1.58 [10/24/2015 9:09:21 AM]
PC HWID: 8F54C0568268AB25DAC8D91CBF64D295
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00014B87080A1292
Type: [BEST] S/N: 08DF4B87 Version: 0118.04
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
---------- Process finished: 10/24/2015 9:09:37 AM ----------
DongleManager [Infinity-Box] v1.58 [10/24/2015 9:09:40 AM]
PC HWID: 8F54C0568268AB25DAC8D91CBF64D295
Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00014B87080A1292
Box/Dongle Serial No (S/N): 08DF4B87
Firmware version: 0122.02
Active modules:
- 03: [BEST] v.0122
Online Service Account: Infinity-Box - Online Service
- Username:
- Password:

KHIANAT · 10-28-2015, 17:42

plz help me best inifity team

Quote:

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 10/28/2015 8:11:51 PM ----------
DongleManager [Infinity-Box] v1.59 [10/28/2015 8:11:51 PM]
PC HWID: C4BF79632CD6E68B0B06BC852E35DD5A
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0100996118201292
Type: [BEST] S/N: A71D9961 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]

**InfinitySupport** · 10-29-2015, 00:20

Quote:

Originally Posted by KHIANAT

plz help me best inifity team

Hello,

Contact to [email protected]

durgesh4rbl · 10-29-2015, 16:12

DongleManager [Infinity-Box] v1.59 [10/29/2015 8:41:02 PM]
PC HWID: 8A369FA24B0E24283BAE3C9D02E2AD75
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0100995920881292
Type: [BEST] S/N: 90F89959 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]

YellowBoss · 10-29-2015, 23:48

Quote:

Originally Posted by durgesh4rbl

DongleManager [Infinity-Box] v1.59 [10/29/2015 8:41:02 PM]
PC HWID: 8A369FA24B0E24283BAE3C9D02E2AD75
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0100995920881292
Type: [BEST] S/N: 90F89959 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]

Please read first post in current thread

iway_4252 · 11-02-2015, 05:37

Box/Dongle type selected: inf
Box/Dongle found: inf
---------- Process started: 02-11-2015 AM 9:44:56 ----------
DongleManager [Infinity-Box] v1.59 [02-11-2015 AM 9:44:56]
PC HWID: 77988E00A95028C8FE2E94E523BB80A2
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000F83400001942
Type: inf S/N: 709EF834 Version: 0129.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]

i sent this log to [email protected] but no respons

YellowBoss · 11-02-2015, 23:08

Quote:

Originally Posted by iway_4252

Box/Dongle type selected: inf
Box/Dongle found: inf
---------- Process started: 02-11-2015 AM 9:44:56 ----------
DongleManager [Infinity-Box] v1.59 [02-11-2015 AM 9:44:56]
PC HWID: 77988E00A95028C8FE2E94E523BB80A2
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000F83400001942
Type: inf S/N: 709EF834 Version: 0129.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]

i sent this log to [email protected] but no respons

It can ot be true that you have no reply.
We check e-mail at regular base.
Double check that you have sent an e-mail well.

~:UNL0KING & FLASHING:~ · 11-05-2015, 09:10

dear

my best dongle is blocked. pls help

~:UNL0KING & FLASHING:~ · 11-05-2015, 09:46

DongleManager [Infinity-Box] v1.59 [11/5/2015 2:16:40 PM]
PC HWID: 1884358E94F5267691AC3363E3CA892A
Card-Reader: FT SCR2000 0
HWID: 0105637724881292
Type: [BEST] S/N: F82C6377 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]

PASSIONATE_BOYS · 11-05-2015, 09:59

Quote:

Originally Posted by ~:UNL0KING & FLASHING:~

DongleManager [Infinity-Box] v1.59 [11/5/2015 2:16:40 PM]
PC HWID: 1884358E94F5267691AC3363E3CA892A
Card-Reader: FT SCR2000 0
HWID: 0105637724881292
Type: [BEST] S/N: F82C6377 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]

Hello,
Read first post of this thread- http://forum.gsmhosting.com/vbb/f641.../#post11325495
Send Email to [email protected] with problem details.

Br.

kushol · 11-08-2015, 13:56

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 11/8/2015 6:56:06 PM ----------
DongleManager [Infinity-Box] v1.59 [11/8/2015 6:56:06 PM]
PC HWID: 0955849ECE745AB2005B071A1163BF07
Card-Reader: FT SCR2000 0
HWID: 00076B7019801292
Type: [BEST] S/N: 1AE16B70 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]

kushol · 11-08-2015, 17:07

Thanks infinity Tem Problem solved...

11-02-2015, 05:37	#24 (permalink)
iway_4252 Freak Poster Join Date: Aug 2008 Location: azamgarh india Posts: 143 Member: 831885 Status: Offline Thanks Meter: 10	please help infinity team Box/Dongle type selected: inf Box/Dongle found: inf ---------- Process started: 02-11-2015 AM 9:44:56 ---------- DongleManager [Infinity-Box] v1.59 [02-11-2015 AM 9:44:56] PC HWID: 77988E00A95028C8FE2E94E523BB80A2 Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0000F83400001942 Type: inf S/N: 709EF834 Version: 0129.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0031] Dongle identification data damaged. Contact to [email protected] i sent this log to [email protected] but no respons

10-18-2015, 17:28	#16 (permalink)
angellopez Insane Poster Join Date: Nov 2014 Location: peru Posts: 91 Member: 2292956 Status: Offline Thanks Meter: 5	thanks sorry for the inconvenience friend are the best

10-23-2015, 20:22	#18 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,476 Member: 1043909 Status: Offline Thanks Meter: 60,926	@zahidnawaz Update yourr Dongle firmware once again now. Only ONE time.

10-29-2015, 16:12	#22 (permalink)
durgesh4rbl No Life Poster Join Date: Feb 2011 Location: LALGANJ RAEBARELI Posts: 518 Member: 1525102 Status: Offline Sonork: 100.1626123 Thanks Meter: 159	DongleManager [Infinity-Box] v1.59 [10/29/2015 8:41:02 PM] PC HWID: 8A369FA24B0E24283BAE3C9D02E2AD75 Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0100995920881292 Type: [BEST] S/N: 90F89959 Version: 0122.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]

11-05-2015, 09:10	#26 (permalink)
~:UNL0KING & FLASHING:~ Freak Poster Join Date: Jan 2010 Posts: 227 Member: 1218687 Status: Offline Thanks Meter: 139	dear my best dongle is blocked. pls help

11-05-2015, 09:46	#27 (permalink)
~:UNL0KING & FLASHING:~ Freak Poster Join Date: Jan 2010 Posts: 227 Member: 1218687 Status: Offline Thanks Meter: 139	DongleManager [Infinity-Box] v1.59 [11/5/2015 2:16:40 PM] PC HWID: 1884358E94F5267691AC3363E3CA892A Card-Reader: FT SCR2000 0 HWID: 0105637724881292 Type: [BEST] S/N: F82C6377 Version: 0122.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]

11-08-2015, 13:56	#29 (permalink)
kushol No Life Poster Join Date: Jun 2006 Location: ..::SL3 Unlock Source::.. Age: 38 Posts: 1,253 Member: 293662 Status: Offline Sonork: 100.1622609 Thanks Meter: 317	Box/Dongle type selected: [BEST] Box/Dongle found: [BEST] ---------- Process started: 11/8/2015 6:56:06 PM ---------- DongleManager [Infinity-Box] v1.59 [11/8/2015 6:56:06 PM] PC HWID: 0955849ECE745AB2005B071A1163BF07 Card-Reader: FT SCR2000 0 HWID: 00076B7019801292 Type: [BEST] S/N: 1AE16B70 Version: 0122.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]

11-08-2015, 17:07	#30 (permalink)
kushol No Life Poster Join Date: Jun 2006 Location: ..::SL3 Unlock Source::.. Age: 38 Posts: 1,253 Member: 293662 Status: Offline Sonork: 100.1622609 Thanks Meter: 317	Thanks infinity Tem Problem solved...