How to fix CM2 Software can not run

[InfinityHelp]

Alternative manual is HERE


If Infinity software can not run or exit silently or disappear it means your PC should be configured well for your work.

1. Disable AVAST | Windows Defender | Other antivirus

2. Cure your PC with free Antivirus - https://free.drweb.com/download+cureit+free/?lng=en
If software files was damaged by virus - delete C:/InfinityBox/CM2MT2/ or /CM2SP2/ or /BEST2/ software folder completely and reinstall it.

3. Uninstall or Disable sharing tools like Flexihub, virtualhere, teamviewer, anydesk and similar

Probably you should delete spy Flexihub files manually and Reboot PC after that

c:\windows\system32\ftusbsrv.exe

and probably the next:

c:\windows\system32\fusbhub.sys
c:\windows\system32\vuhub.sys
c:\windows\system32\eusbstub.sys
c:\windows\system32\evsbc9.sys
c:\windows\system32\evserial9.sys

4. In case of Misconfiguration run DongleManager and make (1) and (2) and after that click to link (3) for info




5. If problem still exist run Process Explorer
Go to menu File -> Save and copy/paste text here

[PLUSTECHPHONE]

i 2 dongle of CM2, all at sametime stop working on
MT2 and SP2, it's just blink and disappear, is it mean that my dongle as problem?, what should i do?,
i did full scan, delute folder on c"\infinity and re-install again, but still no avail,

if dongle activation expired what message used to show,
how user of infinity dongle CM2 knows that we need to re-activate?

if need to re-activate how should i do it?, to who?, or where?have.

[InfinitySupport]

Originally Posted by PLUSTECHPHONE

i 2 dongle of CM2, all at sametime stop working on
MT2 and SP2, it's just blink and disappear, is it mean that my dongle as problem?, what should i do?,
i did full scan, delute folder on c"\infinity and re-install again, but still no avail,

if dongle activation expired what message used to show,
how user of infinity dongle CM2 knows that we need to re-activate?

if need to re-activate how should i do it?, to who?, or where?have.

When you need to renew support you will see a MESSAGE that dongle should be updated.

How to check support period expiration date - https://www.infinity-box.com/doc/?r=17
If support is expired please contact to your seller and renew support for 1 or 2 years - https://www.infinity-box.com/buy/

[InfinitySupport]

Originally Posted by PLUSTECHPHONE

i 2 dongle of CM2, all at sametime stop working on
MT2 and SP2, it's just blink and disappear, is it mean that my dongle as problem?, what should i do?,
i did full scan, delute folder on c"\infinity and re-install again, but still no avail,

if dongle activation expired what message used to show,
how user of infinity dongle CM2 knows that we need to re-activate?

if need to re-activate how should i do it?, to who?, or where?have.

Do you see any message after you run software ?

[visanlg]

I make all.
Not work.

[InfinitySupport]

Originally Posted by visanlg

I make all.
Not work.

Try to disable "Mdm.exe Machine Debug Manager" service and reboot PC.
Result ?

[visanlg]

I try on another pc and it is ok.
I must install new win7.
Thanks.

[InfinitySupport]

Originally Posted by visanlg

I try on another pc and it is ok.
I must install new win7.
Thanks.

You do not need to re-install windows.
Try to disable "Mdm.exe Machine Debug Manager" service and reboot PC.
Result ?

[Chijohn]

Originally Posted by InfinitySupport

You do not need to re-install windows.
Try to disable "Mdm.exe Machine Debug Manager" service and reboot PC.
Result ?

please, can you tell me the problem here. new cm2sp2.07 and cm2scr I need to reinstall everytime I want to make use of it. https://mega.nz/fm/ZeBz0aKQ

N.B drive C and D are in exclusion list.
THANKS IN ADVANCE.

[YellowBoss]

Originally Posted by Chijohn

please, can you tell me the problem here. new cm2sp2.07 and cm2scr I need to reinstall everytime I want to make use of it. https://mega.nz/fm/ZeBz0aKQ

N.B drive C and D are in exclusion list.
THANKS IN ADVANCE.

Nothing found at given link. What was there ?

[celltellpb]

Plase helpme
my log is

[celltellpb]

My log is.
Please help me

[Chijohn]

Originally Posted by YellowBoss

Nothing found at given link. What was there ?

they are my running background application saved by sysinternals app.

https://mega.nz/file/0SggSQRQ#Zc8qce...hCALTpWCEbD9Nk


thanks

[Chijohn]

YellowBoss

Originally Posted by Chijohn

they are my running background application saved by sysinternals app.

https://edited


thanks

here is the correct link. https://mega.nz/file/hDJ11SrQ#Y7oItt...uV1eBOFDyi9oaY


thanks

[YellowBoss]

Originally Posted by Chijohn

YellowBoss


here is the correct link. https://mega.nz/file/hDJ11SrQ#Y7oItt...uV1eBOFDyi9oaY


thanks

I don't see anything wrong with running processes.
Do you have fault.bin file in folder with software ?
If yes - post link here


Also use free antivirus to cure your PC:
Dr. Web CureIT https://free.drweb.com/download+cureit+free/?lng=en
Do you see any alerts by antivirus ?