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Old 01-31-2021, 20:50   #1 (permalink)
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Red face pls help me


i have problem

=== DongleManager [Infinity] v1.80 [1/31/2021 21:45:19] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00005638200A4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 04995638
Firmware version: 0147.02
=== Process started: 1/31/2021 21:45:20 ===
Connecting to server...
Server connection successfully established
Checking upgrade client version...
Your upgrade client is up-to-date
Checking Box/Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error: [0031] Not translated!
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Old 01-31-2021, 21:18   #2 (permalink)
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try with last ver of dongle manger from support
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Old 02-01-2021, 00:00   #3 (permalink)
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Quote:
Originally Posted by ahmedsalem0552 View Post
i have problem

=== DongleManager [Infinity] v1.80 [1/31/2021 21:45:19] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00005638200A4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 04995638
Firmware version: 0147.02
=== Process started: 1/31/2021 21:45:20 ===
Connecting to server...
Server connection successfully established
Checking upgrade client version...
Your upgrade client is up-to-date
Checking Box/Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error: [0031] Not translated!
Hello,

1. Read NOTE - https://www.infinity-box.com/support/?s=2



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software !

3. Update dongle with Infinity DongleManager.exe



4. Delete fault.bin file (if you have it in CM2 folder)



5. Run Infinity exe
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Old 02-01-2021, 12:27   #4 (permalink)
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thanx

The problem was solved after disable firewall
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Old 04-05-2021, 18:12   #5 (permalink)
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i have problem please solve

DongleManager [Infinity] v1.81 [05/04/2021 18:55:35] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000004B018434082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 4BBD04B0
Firmware version: 0147.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0147
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0147
- 07: #7
- 0F: #15
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity SM
- amt
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Old 04-05-2021, 18:30   #6 (permalink)
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Join Date: Jun 2009
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Quote:
Originally Posted by hassan1000 View Post
i have problem please solve

DongleManager [Infinity] v1.81 [05/04/2021 18:55:35] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000004B018434082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 4BBD04B0
Firmware version: 0147.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0147
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0147
- 07: #7
- 0F: #15
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity SM
- amt
Hello,

1. Read NOTE - https://www.infinity-box.com/support/?s=2



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

3. Update dongle with Infinity DongleManager.exe



4. Delete fault.bin file (if you have it in CM2 folder)



5. Run Infinity exe
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