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07-08-2018, 04:36
| #1 (permalink) |
| Freak Poster   Join Date: Dec 2011 Location: BIRBHUM,W.B,INDIA
Posts: 319
Member: 1707667 Status: Offline Sonork: 100.1611124 Thanks Meter: 60 | How to recover my card? Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0002C6F90000**** Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): A18***** Firmware version: 0118.02 === Process started: 7/8/2018 2:19:37 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Last APDU: 13 sec Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing check error: Server answer:[0002] Client/Server protocol packet length is invalid. Contact to http://www.infinity-box.com/support/?r=2 ==== [7/8/2018 8:40:08] ==== Smart-Card update process may takes up to 4-5 minutes to complete. During update process software may seem hanging but please DO NOT close or terminate forcely application. It may cause harm to your Smart-Card. Just let the process to be finished. - Connect Infinity Box/Dongle (Smart-Card) to PC - Disconnect all other Boxes/Dongles (Smart-Card) from PC - Update Smart-Card Reader drivers to latest version - Disable Antivirus and Firewall - DO NOT interrupt update process even if you think that software is freez ! === DongleManager [Infinity] v1.72 [7/8/2018 8:40:18] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0002C6F90000**** Box/Dongle is not found ==== [7/8/2018 8:57:23] ==== Smart-Card update process may takes up to 4-5 minutes to complete. During update process software may seem hanging but please DO NOT close or terminate forcely application. It may cause harm to your Smart-Card. Just let the process to be finished. - Connect Infinity Box/Dongle (Smart-Card) to PC - Disconnect all other Boxes/Dongles (Smart-Card) from PC - Update Smart-Card Reader drivers to latest version - Disable Antivirus and Firewall - DO NOT interrupt update process even if you think that software is freez ! === DongleManager [Infinity] v1.72 [7/8/2018 8:57:30] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0002C6F90000**** Box/Dongle is not found === DongleManager [Infinity] v1.72 [7/8/2018 8:57:42] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0002C6F90000**** Select Token Type: instead of Autodetect === DongleManager [Infinity] v1.72 [7/8/2018 8:57:51] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0002C6F90000**** === Process started: 7/8/2018 8:57:51 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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07-08-2018, 07:24
| #2 (permalink) |
| No Life Poster   Join Date: Feb 2017 Location: Quelimane Mz Age: 26
Posts: 2,210
Member: 2680008 Status: Offline Thanks Meter: 1,640  | Dont attack server wait for team reply Enviado do meu SM-J100H através do Tapatalk |
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| The Following User Says Thank You to yuranc8 For This Useful Post: |
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07-09-2018, 10:33
| #3 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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07-09-2018, 15:38
| #4 (permalink) | |
| Freak Poster Join Date: Dec 2011 Location: BIRBHUM,W.B,INDIA
Posts: 319
Member: 1707667 Status: Offline Sonork: 100.1611124 Thanks Meter: 60 | Quote:
=== DongleManager [Infinity] v1.72 [7/9/2018 14:36:45] === Box/Dongle type selected: Infinity-Box/Dongle (SERIAL NO--A18FC6F9) Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0002C6F900001942 === Process started: 7/9/2018 14:36:45 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 Last edited by Mani233; 07-09-2018 at 15:44. Reason: SERIAL NO ADDED | |
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07-09-2018, 18:24
| #5 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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