how to upgrade - GSM-Forum

prem2007 · 03-04-2008, 07:01

----------Process started:23:45:15----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: -------, Firmware: 010C.02
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]

**InfinitySupport** · 03-04-2008, 08:45

Hello,

You have quite clear instruction at end of your problem description.

prem2007 · 03-04-2008, 13:56

Quote:

Originally Posted by InfinitySupport

Hello,

You have quite clear instruction at end of your problem description.

==== log opened: [4/3/2008 6:08:22] ====
Application: C:\Program Files\InfinityBox\ChineseMiracle\ChineseMiracle.ex e
Loading data, wait...
[Infinity Box] v2.30
S/N: ------
error: Dongle firmware[010C] is out of date !
Download latest upgrade-client (DongleManager) from support area
and upgrade dongle firmware.then i had DOwnload {Donglemanager V 1.20}Then upgrade [donglemanager v1 .20
----------Process started:6:34:34----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: -----, Firmware: 010C.02
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]

**InfinitySupport** · 03-04-2008, 14:19

I can't understand what is the reason to post here logs again. Please, explain.

03-04-2008, 07:01	#1 (permalink)
prem2007 Freak Poster Join Date: Jan 2007 Posts: 354 Member: 424066 Status: Offline Thanks Meter: 43	how to upgrade ----------Process started:23:45:15---------- Locating Emeralda server... Emeralda server#1 address found. Connecting to Emeralda server#1... Server connection successfully established. S/N: -------, Firmware: 010C.02 Authenticating on server... Authentication successfull. Checking upgrade client version... Your upgrade client is up-to-date. Checking Dongle Identification... Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]

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03-04-2008, 08:45	#2 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, You have quite clear instruction at end of your problem description.

03-04-2008, 14:19	#4 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	I can't understand what is the reason to post here logs again. Please, explain.