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03-08-2016, 22:52 | #46 (permalink) |
Freak Poster Join Date: Oct 2006 Location: United States
Posts: 184
Member: 376302 Status: Offline Thanks Meter: 30 | Box/Dongle Identification is damaged, contact to support Box/Dongle found: inf Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00032A1400001942 Box/Dongle Serial No (S/N): xxxxxxxxx Firmware version: 0130.02 "UK edition" status: Off Last launched Application: 0030 v.0141 Active modules: - 00: inf v.0130 - 03: [BEST] v.0122 - 04: Pin-Finder Adapter - 06: spt - 08: gbk - 0B: ava - 0D: mcb - 0E: hua Online Service Account: Infinity-Box - Online Service - Username: 00xxxxxxx - Password: UCxxxxxx Box/Dongle Identification is damaged, contact to support |
03-08-2016, 23:51 | #47 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
Result ? | |
03-13-2016, 09:13 | #48 (permalink) |
Insane Poster Join Date: Jan 2009
Posts: 63
Member: 954240 Status: Offline Thanks Meter: 7 | i active cm2 and hua in my best dongle cm2 working fine but hua my info DongleManager [Infinity-Box] v1.61 [3/13/2016 11:09:57 AM] PC HWID: 143F5576D4E9CFF9A5646C92722A5164 Box/Dongle searching... Box/Dongle found: [BEST] Card-Reader: FT SCR2000 0 HWID: 0004528301171292 Box/Dongle Serial No (S/N): 1XXXXXX Firmware version: 0122.02 "UK edition" status: Off Last launched Application: 0030 v.0140 Active modules: - 00: inf v.0130 - 03: [BEST] v.0122 - 0E: hua I test 2.0.1 2.0.2 2.1.5 2.1.8 All same theis error is (( Run-time error '9': Subscript out of range )) Please, I want a solution to the problem |
03-13-2016, 12:36 | #52 (permalink) |
Insane Poster Join Date: Jan 2009
Posts: 63
Member: 954240 Status: Offline Thanks Meter: 7 | Has sent a team to infinity this response Hello, Accordint to server logs your Dongle was updated with Hua well. Could you please post this information in Hua support forum We will check this issue together with Hua supporters. |
03-19-2016, 09:31 | #55 (permalink) |
No Life Poster Join Date: Sep 2010 Location: PNG Papua New Guinea
Posts: 631
Member: 1395476 Status: Offline Sonork: Men7896 Thanks Meter: 52 | Box/Dongle type selected: inf Box/Dongle found: inf ---------- Process started: 19/3/2016 6:28:39 PM ---------- DongleManager [Infinity-Box] v1.61 [19/3/2016 6:28:39 PM] PC HWID: 2481CBE41355E962C78D0D77568xxxxx Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0003A2AC0000xxxx Type: inf S/N: BBExxxxx Version: 0126.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0007] No more upgrade logs. Dongle is up-to-date and has latest firmware. DO NOT try more ! hallo..mine have this shows when run Hua exe(( Run-time error '9': Subscript out of range )) and above is mine dongle manager contents.. DongleManager [Infinity-Box] v1.61 [19/3/2016 6:32:35 PM] PC HWID: 2481CBE41355E962C78D0D77568xxxxx Box/Dongle searching... Box/Dongle found: inf Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0003A2AC000xxxxx Box/Dongle Serial No (S/N): BBExxxxx Firmware version: 0126.02 "UK edition" status: Off Last launched Application: 0030 v.0213 Active modules: - 00: inf v.0126 - 03: [BEST] v.0122 - 08: gbk - 0E: hua Online Service Account: http://www.infinity-box.com/service - Username: 00Bxxxxxx - Password: xxxxxxxx pls help.. Thanks in advance Regards |
03-19-2016, 13:16 | #56 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
Do you have this problem from start or do you have this pronblem only today ? | |
03-20-2016, 03:12 | #58 (permalink) | |
No Life Poster Join Date: Sep 2010 Location: PNG Papua New Guinea
Posts: 631
Member: 1395476 Status: Offline Sonork: Men7896 Thanks Meter: 52 | Quote:
I tried file complain via infinity server for twice within last week but no respond yet. I try on wins 8.wins 7 and xp .all same results. Thanks Regards | |
03-20-2016, 20:46 | #59 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
What is the error message when you run Hua ? | |
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