Huawei G6603 - GSM-Forum

MFC · 06-17-2011, 13:02

Hi, need some urgent help

,

was trying to unlock G6603 but didn't backup software first, so when tried to read unlock codesit done so but phone does not turn on, just start-up screen then off again. So tried flashing with both G6603 & G6600 flash files but same problem, starts up but then goes off again. It was locked to Virgin, UK. I know i should of made back-up, but was in a hurry at the time. Got phone till tomorow to fix. Realy need some help here. Thanks.

WBR

MFC · 06-18-2011, 01:43

Still need help to solve this? Support Team?

WBR

MFC · 06-18-2011, 13:15

Bump..........................Help.

WBR

**InfinitySupport** · 06-18-2011, 23:24

Hi,

"read codes" operation can not damage phone in any case.
Please, double check that battery is enough charged and that it's not a hardware problem.

MFC · 06-19-2011, 02:07

Quote:

Originally Posted by InfinitySupport

Hi,

"read codes" operation can not damage phone in any case.
Please, double check that battery is enough charged and that it's not a hardware problem.

Powering on fine and making calls before i tryed to unlock using "read codes" method. After it read the codes it would only show start-up screen, then turn off again. 100% sure it had something to do with unlocking it. But i'm not blaming you as i should of backed it up first, just wanting to know if it is possble to fix it?

I have no doubt in your team as being one of the best.

WBR

**InfinitySupport** · 06-19-2011, 13:56

Hello,

Let me repeat: I am absolutely sure that "read codes" can not affect to phone in any case.
So if phone become blinking (or something like this) after "read codes" operation - this means that battery become empty or that phone had some kind of hardware issue.

MFC · 06-20-2011, 09:55

Quote:

Originally Posted by InfinitySupport

Hello,

Let me repeat: I am absolutely sure that "read codes" can not affect to phone in any case.
So if phone become blinking (or something like this) after "read codes" operation - this means that battery become empty or that phone had some kind of hardware issue.

Sorry, don't want to argue with you but Phone 100% working before and aonly after unlock did this error with phone happen. I know you know what you are talking about but even you must admit you can't always be correct, as this could of been a new chip or software version etc... Anyway is there any newer version of G6603 flash files that you or anyone else could upload for me? ideally Virgin, UK.

WBR

**InfinitySupport** · 06-20-2011, 12:35

We have received many new files from users and we preparing it now.
New G6603 firmware (Virgin) should be uploaded in support area in 1-2 days.

06-17-2011, 13:02	#1 (permalink)
MFC No Life Poster Join Date: Sep 2004 Location: Scotland, UK. Age: 43 Posts: 761 Member: 83741 Status: Offline Sonork: 100.1624702 Thanks Meter: 88	Huawei G6603 Hi, need some urgent help , was trying to unlock G6603 but didn't backup software first, so when tried to read unlock codesit done so but phone does not turn on, just start-up screen then off again. So tried flashing with both G6603 & G6600 flash files but same problem, starts up but then goes off again. It was locked to Virgin, UK. I know i should of made back-up, but was in a hurry at the time. Got phone till tomorow to fix. Realy need some help here. Thanks. WBR

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06-18-2011, 01:43	#2 (permalink)
MFC No Life Poster Join Date: Sep 2004 Location: Scotland, UK. Age: 43 Posts: 761 Member: 83741 Status: Offline Sonork: 100.1624702 Thanks Meter: 88	Still need help to solve this? Support Team? WBR

06-18-2011, 13:15	#3 (permalink)
MFC No Life Poster Join Date: Sep 2004 Location: Scotland, UK. Age: 43 Posts: 761 Member: 83741 Status: Offline Sonork: 100.1624702 Thanks Meter: 88	Bump..........................Help. WBR

06-18-2011, 23:24	#4 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hi, "read codes" operation can not damage phone in any case. Please, double check that battery is enough charged and that it's not a hardware problem.

06-19-2011, 13:56	#6 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, Let me repeat: I am absolutely sure that "read codes" can not affect to phone in any case. So if phone become blinking (or something like this) after "read codes" operation - this means that battery become empty or that phone had some kind of hardware issue.

06-20-2011, 12:35	#8 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	We have received many new files from users and we preparing it now. New G6603 firmware (Virgin) should be uploaded in support area in 1-2 days.