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Old 08-18-2012, 11:26   #1 (permalink)
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i cannot use infinity mmodule -Required Dongle firmware version:0120




i cannot update dongle firmware ..details below





how can i solve this problem ..
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Old 08-18-2012, 11:38   #2 (permalink)
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remove the softwear then again instal and then instal mmmudle chk it
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Old 08-18-2012, 17:18   #3 (permalink)
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Originally Posted by RIJAS2010 View Post


i cannot update dongle firmware ..details below





how can i solve this problem ..
Me too i have the same problem how can i solove that?
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Old 08-20-2012, 16:38   #4 (permalink)
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Quote:
Originally Posted by RIJAS2010 View Post


i cannot update dongle firmware ..details below





how can i solve this problem ..
Hello,

It looks like you should extend your support period to be able to access support area with flash files and to use latest software updates.

Please, read information about support policy changes, prices, step-by-step support renew instruction:
http://forum.gsmhosting.com/vbb/f296...012-a-1391471/
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Old 08-20-2012, 16:39   #5 (permalink)
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Originally Posted by wahid_2 View Post
Me too i have the same problem how can i solove that?
Hello,

What is your box S/N ?
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Old 08-21-2012, 23:41   #6 (permalink)
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Originally Posted by InfinitySupport View Post
Hello,

What is your box S/N ?
i have sent message to support about my problem thank you
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Old 08-24-2012, 18:51   #7 (permalink)
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can't update dongle

i have a wierd situation, dongle manager says my acccount is suspended but i already paid my one year of support here is proof.
Attached Images
File Type: jpg print screen.JPG (181.5 KB, 40 views)
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Old 08-24-2012, 18:52   #8 (permalink)
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Now can some one explain this please.
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Old 08-25-2012, 07:25   #9 (permalink)
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I have the same trouble! Can somebody explain this?
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Old 08-25-2012, 11:21   #10 (permalink)
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hello guys!

please it is very difficult to give advises without serial numbers.
as long as we can not post numbers in public-
best way is to write emails with full description of problem to
[email protected]
this box is daily checked, also each email in spam folder
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