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Old 05-20-2017, 04:44   #1 (permalink)
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i cant update my card


Serial No (S/N): DADF084F
Firmware version: 0135.02
=== Process started: 5/18/2017 14:59:09 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !


thanks
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Old 05-20-2017, 04:48   #2 (permalink)
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renew account and try again
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Old 05-27-2017, 07:55   #3 (permalink)
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how this happen im buy my cm2 last year september chack my card activation
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Old 05-27-2017, 08:01   #4 (permalink)
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check my card
last year september or august im buy this cm2 why dont have i year exparation

=== DongleManager [Infinity] v1.70 [5/27/2017 14:49:21] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0001084F7CEC4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DADF084F
Firmware version: 0135.02
=== Process started: 5/27/2017 14:49:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 05-27-2017, 08:20   #5 (permalink)
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Infinity-Box/Dongle; S/N: DADF084F; Firmware Version: 0135;
Registered: 2016-02-09; Expired: 2017-02-09; Support: Expired

i got september expire
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Old 05-27-2017, 09:22   #6 (permalink)
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Quote:
Originally Posted by tartcell18 View Post
how this happen im buy my cm2 last year september chack my card activation
Contact your Reseller ,he might be using it before.
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Old 05-27-2017, 16:15   #7 (permalink)
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Quote:
Originally Posted by tartcell18 View Post
Serial No (S/N): DADF084F
Firmware version: 0135.02
=== Process started: 5/18/2017 14:59:09 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !


thanks
Hello,

What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc.php?id=17

If you have active support - run DongleManager software and update Box/Dongle firmware.
If support is expired - please contact to any seller and renew support.
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Old 05-27-2017, 16:15   #8 (permalink)
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Join Date: Jun 2009
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Quote:
Originally Posted by tartcell18 View Post
Infinity-Box/Dongle; S/N: DADF084F; Firmware Version: 0135;
Registered: 2016-02-09; Expired: 2017-02-09; Support: Expired

i got september expire
Hello,

How to renew support (and use latest software updates):

If you have Infinity-Credits at your IOS Account:
- Login to your IOS Account - http://www.infinity-box.com/service.php
- go to `Products` menu
- Select `Infinity-Box/Dongle 1 year Updates/Support Renew`
- Enter your S/N

If you do not have Infinity Credits at your IOS Account:
- Contact to any Seller - http://www.infinity-box.com/dealers.php
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