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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 04-26-2020, 12:56   #1 (permalink)
Freak Poster
 
Join Date: Dec 2014
Location: NIGERIA
Posts: 243
Member: 2312129
Status: Offline
Thanks Meter: 126
Donate money to this user
I deserve one step upgrade like others


I just got this from a friend who's still having same issue with me


Your support period was extended for free for 2 months from 2019-Jul-14 to 2019-Sep-14
v0138 firmware valid for all software released before 2019-Sep-14

If you want to get latest firmware (v0143 for today) you can renew support ordinary way


And mine

=== DongleManager [Infinity] v1.76 [4/24/2020 14:03:43] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 01029D7A1C6A1292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): F40C9D7A
Firmware version: 0122.02
=== Process started: 4/24/2020 14:03:45 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/24/2020 14:04:03 ===
=== DongleManager [Infinity] v1.76 [4/24/2020 14:04:03] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 01029D7A1C6A1292
Box/Dongle found: [BEST]
Serial No (S/N): F40C9D7A
Firmware version: 0122.02
=> Activations:
- 00: Infinity-Box/Dongle v0138
- 03: [BEST] v0122
- 07: #7
=> External Activations:
- bst
- sm


2020-04-25 09:15:30 +00:00My AccountProductsNewsSupport & DownloadsSettingsLogout [03F40C9D7A]Services Token - Type: Infinity [BEST] - Account Status: Active - Hardware Status: Ok Services - Activation 1: (0) Infinity-Box/Dongle; Firmware Version: 0138; Registered: 18-Apr-2017; Expired: 08-Jan-2020; Support: Expired; Support Renew 1 year Support Renew 2 years - Activation 2: (3) Infinity [BEST]; S/N: F40C9D7A; Firmware Version: 0122; Registered: information will be available in some time; Expired: N/A; Support: N/A - Activation 3: (7) Infinity SM; Registered: 19-Aug-2017 - More Services may be active but not listed


How can I have same dongle version with some who activation
Expire 4 months ago this is not right I always try to up time dongle
Update is released or new software update

Team please I deserve V0139
The one step upgrade is for everyone no discrimination
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Old 04-26-2020, 13:32   #2 (permalink)
Product Supporter
 
Join Date: May 2005
Posts: 26,240
Member: 148515
Status: Offline
Thanks Meter: 16,816
Dear Sir,
All users received 2 months free support extend. And you got it as well.
Instead of say thanks you talking about some kind of discrimination.
What is wrong with you ?
What is inside your brain ?
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Old 04-26-2020, 13:39   #3 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 29,186
Member: 1043909
Status: Offline
Thanks Meter: 54,526
Quote:
Originally Posted by Elasunuas View Post
...

Team please I deserve V0139
The one step upgrade is for everyone no discrimination
There is a special offer for you, buy 12 months but get 14 months right now.
Don't miss it https://www.infinity-box.com/news/?r=3993
Only several days left, it's a time-limited offer

Last edited by YellowBoss; 04-26-2020 at 13:47.
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Old 04-26-2020, 13:49   #4 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 29,186
Member: 1043909
Status: Offline
Thanks Meter: 54,526
Quote:
Originally Posted by Elasunuas View Post
...

And mine

=== DongleManager [Infinity] v1.76 [4/24/2020 14:03:43] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 01029D7A1C6A1292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): F40C9D7A
Firmware version: 0122.02
=== Process started: 4/24/2020 14:03:45 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/24/2020 14:04:03 ===
=== DongleManager [Infinity] v1.76 [4/24/2020 14:04:03] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 01029D7A1C6A1292
Box/Dongle found: [BEST]
Serial No (S/N): F40C9D7A
Firmware version: 0122.02
=> Activations:
- 00: Infinity-Box/Dongle v0138
- 03: [BEST] v0122
- 07: #7
=> External Activations:
- bst
- sm

...
This dongle was updated well today.
Support period was extended for free for 2 months from 2019-Nov-08 to 2020-Jan-08
v0138 firmware valid for all software released before 2020-Jan-08
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Old 04-26-2020, 14:04   #5 (permalink)
Freak Poster
 
Join Date: Dec 2014
Location: NIGERIA
Posts: 243
Member: 2312129
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Donate money to this user
Quote:
Originally Posted by YellowBoss View Post
There is a special offer for you, buy 12 months but get 14 months right now.
Don't miss it https://www.infinity-box.com/news/?r=3993
Only several days left, it's a time-limited offer



Okay I will renew after the lock down
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Old 04-26-2020, 14:12   #6 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 29,186
Member: 1043909
Status: Offline
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Quote:
Originally Posted by Elasunuas View Post
Okay I will renew after the lock down
It is limited time offer only for April.
I am not sure this offer will be valid after 1st May
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Old 04-26-2020, 15:11   #7 (permalink)
No Life Poster
 
Yusuf Lawal's Avatar
 
Join Date: Oct 2011
Location: Nigeria
Posts: 6,003
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Donate money to this user
Quote:
Originally Posted by YellowBoss View Post
There is a special offer for you, buy 12 months but get 14 months right now.
Don't miss it https://www.infinity-box.com/news/?r=3993
Only several days left, it's a time-limited offer
What about those of us that renew in MARCH?
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Old 04-26-2020, 15:18   #8 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 29,186
Member: 1043909
Status: Offline
Thanks Meter: 54,526
Quote:
Originally Posted by Yusuf Lawal View Post
What about those of us that renew in MARCH?
Please look here - http://forum.gsmhosting.com/vbb/f296...aster-2830706/


Have you checked your support expiry date ?
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Old 04-26-2020, 15:28   #9 (permalink)
No Life Poster
 
Yusuf Lawal's Avatar
 
Join Date: Oct 2011
Location: Nigeria
Posts: 6,003
Member: 1677653
Status: Offline
Thanks Meter: 2,345
Donate money to this user
Quote:
Originally Posted by YellowBoss View Post
Please look here - http://forum.gsmhosting.com/vbb/f296...aster-2830706/


Have you checked your support expiry date ?
That is for all users because of covid-19 pandemic. Even user that has expired support since 2016 also got the offer.

https://www.infinity-box.com/news/?r=3993
I think The offer in above link it's for users that renew recently most especially in April or for users wish to renew before May 1.
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Old 04-26-2020, 16:59   #10 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 29,186
Member: 1043909
Status: Offline
Thanks Meter: 54,526
Quote:
Originally Posted by Yusuf Lawal View Post
What about those of us that renew in MARCH?
Have you checked your support expiry date ?
I think you can see there 2 months extend. Do you see it ?
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