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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 09-27-2021, 19:28   #1 (permalink)
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Join Date: Feb 2019
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I hope for help, I have a problem and I do not know how to solve it


I hope for help, I have a problem and I do not know how to solve it



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Old 09-28-2021, 12:36   #2 (permalink)
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Hello,

Click to "Yes" and see result.
Is it Ok now?
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Old 09-28-2021, 12:44   #3 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

Click to "Yes" and see result.
Is it Ok now?

No, brother, there is a problem when pressing, this message appears

Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Box/Dongle misconfiguration
Diagnostic code: 66
Username: 00D1F65F71
==> Scan C:\Users\youssaf\Desktop\DongleManager for report.log
==> Scan c:\InfinityBox for report.log
==> Scan c:\Program Files for report.log
==> Scan c:\Program Files (x86) for report.log
Found files: 0
==> Scan C:\Users\youssaf\Desktop\DongleManager for *.ibin.log
==> Scan c:\InfinityBox for *.ibin.log
==> Scan c:\Program Files for *.ibin.log
==> Scan c:\Program Files (x86) for *.ibin.log
Found files: 0
==> Scan C:\Users\youssaf\Desktop\DongleManager for fault.bin
==> Scan c:\InfinityBox for fault.bin
==> Scan c:\Program Files for fault.bin
==> Scan c:\Program Files (x86) for fault.bin
Found files: 0
No reports found
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Old 09-28-2021, 12:46   #4 (permalink)
Freak Poster
 
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Quote:
Originally Posted by YellowBoss View Post
Hello,

Click to "Yes" and see result.
Is it Ok now?
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Old 09-28-2021, 14:09   #5 (permalink)
Product Supporter
 
Join Date: Jun 2009
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Posts: 36,458
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Hello,

1. Read this https://infinity-box.com/legal/eula/



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

3. Reboot PC


Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle

4. Update dongle with Infinity DongleManager

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