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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-06-2017, 12:57   #46 (permalink)
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Use latest dongle manager and update ur dongle....
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Old 05-06-2017, 13:15   #47 (permalink)
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Use latest dongle manager and update ur dongle....

please see imag latest dongle manager no update
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Old 05-06-2017, 21:45   #48 (permalink)
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Quote:
Originally Posted by el-safwa View Post
CM2MTK last v working
CM2QLM last v working
CM2RDA last v working
CM2RKT last v working
CM2SPD last v notstart and no error
LGS error dongle firmweare verision is outdated dongle firmware v0135
i use infinty box and i have activate cm2 2year are you ask me now to activate my box again or what the problem sir
Box/Dongle Serial No (S/N): 0E6BF1B1
th 4 help
Hello,

What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc.php?id=17
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The Following User Says Thank You to YellowBoss For This Useful Post:
Old 05-07-2017, 20:58   #49 (permalink)
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PLEASE HELP ME
Wrong Username (0E6BF1B1) and/or e-mail ([email protected]) !
Back
Username (0E6BF1B1) 100%

or e-mail ([email protected]) 100%

Password CANNOT SHER IT SO WHAT CAN I DO
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Old 05-08-2017, 14:07   #50 (permalink)
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Quote:
Originally Posted by el-safwa View Post
PLEASE HELP ME
Wrong Username (0E6BF1B1) and/or e-mail ([email protected]) !
Back
Username (0E6BF1B1) 100%

or e-mail ([email protected]) 100%

Password CANNOT SHER IT SO WHAT CAN I DO
Username is 100% WRONG !

How to get Username - http://www.infinity-box.com/support/?r=22
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Old 05-10-2017, 15:33   #51 (permalink)
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Token
- Type: Infinity [BEST]
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; Firmware Version: 0136; Registered: 2016-11-14; Expired: 2017-11-15; Support: Active
- Activation 2: Infinity [BEST]; S/N: ....... ; Firmware Version: 0122
- More Services may be active but not listed

cm2 wont open! even after update

what can i do !!?
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Old 05-11-2017, 10:23   #52 (permalink)
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dongle firmware 0135 is out of date
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Old 05-11-2017, 13:19   #53 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc.php?id=17

================================================== =========


Token
- Type: Infinity-Box/Dongle
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; S/N: 0E6BF1B1; Firmware Version: 0135; Registered: 2006-08-10; Expired: 2017-03-23; Support: Expired
- Activation 2: Infinity Language Pack Editor
- Activation 3: Infinity PinFinder
- Activation 4: GB-Key; S/N: F00001D1
- More Services may be active but not listed

==========================================
2017-03-23; Support: Expired

when i active cm2 i actived 2 year no you ask me to active support to use CM2SPD
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Old 05-11-2017, 14:36   #54 (permalink)
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i cant login in os .Wrong password and wrong login


= DongleManager [Infinity] v1.70 [2017-05-11 15:32:00] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00025856FF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 253D5856
Firmware version: 0128.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v.0128
=> Online Service Account: http://www.infinity-box.com/service
- Usernamemy my username
- Password: my password
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Old 05-11-2017, 22:21   #55 (permalink)
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Quote:
Originally Posted by geronimo2012 View Post
Token
- Type: Infinity [BEST]
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; Firmware Version: 0136; Registered: 2016-11-14; Expired: 2017-11-15; Support: Active
- Activation 2: Infinity [BEST]; S/N: ....... ; Firmware Version: 0122
- More Services may be active but not listed

cm2 wont open! even after update

what can i do !!?
Do you see any error message ?
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Old 05-11-2017, 22:22   #56 (permalink)
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Quote:
Originally Posted by baligh ud din View Post
dongle firmware 0135 is out of date
Hello,

What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc.php?id=17

If you have active support - run DongleManager software and update Box/Dongle firmware.
If support is not active - please contact to any seller and renew support.
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Old 05-11-2017, 22:23   #57 (permalink)
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Quote:
Originally Posted by el-safwa View Post
================================================== =========


Token
- Type: Infinity-Box/Dongle
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; S/N: 0E6BF1B1; Firmware Version: 0135; Registered: 2006-08-10; Expired: 2017-03-23; Support: Expired
- Activation 2: Infinity Language Pack Editor
- Activation 3: Infinity PinFinder
- Activation 4: GB-Key; S/N: F00001D1
- More Services may be active but not listed

==========================================
2017-03-23; Support: Expired

when i active cm2 i actived 2 year no you ask me to active support to use CM2SPD
Sorry, I can not understand tha problem well.
What is the problem with CM2SPD now ?
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Old 05-11-2017, 22:34   #58 (permalink)
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Quote:
Originally Posted by konrdzik View Post
i cant login in os .Wrong password and wrong login


= DongleManager [Infinity] v1.70 [2017-05-11 15:32:00] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00025856FF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 253D5856
Firmware version: 0128.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v.0128
=> Online Service Account: http://www.infinity-box.com/service
- Usernamemy my username
- Password: my password
Hello,

To reset password click here - http://www.infinity-box.com/support/?r=16&help=1
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Old 05-12-2017, 12:58   #59 (permalink)
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Wrong Username (konrdzik) and/or e-mail ([email protected]) !

Quote:
Originally Posted by InfinityHelp View Post
Hello,

To reset password click here - http://www.infinity-box.com/support/?r=16&help=1


Wrong Username (konrdzik) and/or e-mail ([email protected]) !
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Old 05-12-2017, 14:09   #60 (permalink)
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Quote:
Originally Posted by konrdzik View Post
Wrong Username (konrdzik) and/or e-mail ([email protected]) !
You have entered wrong Username.
How to get Username - http://www.infinity-box.com/support/?r=22

What is your Username ?
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