Infinity best work ok ,not work HUA dongle - GSM-Forum

alminkad · 07-14-2020, 20:36

I'm waiting for 15 days,Infinity best work ok ,not work HUA dongle.
== DongleManager [Infinity] v1.80 [14.7.2020. 21:32:51] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0008786510321292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 88AD7865
Firmware version: 0122.02
=== Process started: 14.7.2020. 21:32:53 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

YellowBoss · 07-15-2020, 11:00

Quote:

Originally Posted by alminkad

I'm waiting for 15 days,Infinity best work ok ,not work HUA dongle.
== DongleManager [Infinity] v1.80 [14.7.2020. 21:32:51] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0008786510321292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 88AD7865
Firmware version: 0122.02
=== Process started: 14.7.2020. 21:32:53 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

Why do you wait 15 days ? You can write to support forum and do not wait.

What is the problem with Hua ?

alminkad · 07-16-2020, 11:00

After ubdate box dead.
Card-Reader: FT SCR2000 0 is
HWID: 0008786510321292
Box/Dongle found: [BEST]
Serial No (S/N): 88AD7865
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0031 v.0122
=> Activations:
- 03: [BEST] v0122
- 07: #7
- 0E: #14
=> Options:
- Infinity BEST
- Infinity SM
- hua
=== DongleManager [Infinity] v1.80 [16.7.2020. 11:51:13] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0008786510321292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 88AD7865
Firmware version: 0122.02
=== Process started: 16.7.2020. 11:51:14 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Card returned error - 0000 at 4890/15613
Error upgrading applets:
Card returned error - 0000 at 4890/15613
Disconnected
=== DongleManager [Infinity] v1.80 [16.7.2020. 11:51:57] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0008786510321292
Box/Dongle is not found
=== DongleManager [Infinity] v1.80 [16.7.2020. 11:52:02] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0008786510321292
Select Token Type: instead of Autodetect
=== DongleManager [Infinity] v1.80 [16.7.2020. 11:52:15] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0008786510321292
=== Process started: 16.7.2020. 11:52:15 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

=== DongleManager [Infinity] v1.80 [16.7.2020. 12:08:10] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0008786510321292
=== Process started: 16.7.2020. 12:08:10 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Card returned error - 0000 at 667/15613
Error upgrading applets:
Card returned error - 0000 at 667/15613
Disconnected

InfinityHelp · 07-16-2020, 11:07

Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

- run DongleManager
- update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

alminkad · 07-16-2020, 11:20

HelooI,ihave been using your tools for 6 years, I have been doing the job for 20 years, I use a lot of tools, I know very well where the problem is.
Thanks

Inserted another smart card.

=== DongleManager [Infinity] v1.80 [16.7.2020. 12:22:48] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0008786510321292
=== Process started: 16.7.2020. 12:22:49 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

alminkad · 07-16-2020, 11:31

I had the same problem a couple of years ago.
Thanks

Techy147 · 07-16-2020, 11:37

This is the same error i am getting from dongle manager

InfinityHelp · 07-16-2020, 12:11

Quote:

Originally Posted by alminkad

HelooI,ihave been using your tools for 6 years, I have been doing the job for 20 years, I use a lot of tools, I know very well where the problem is.
Thanks

Inserted another smart card.

=== DongleManager [Infinity] v1.80 [16.7.2020. 12:22:48] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0008786510321292
=== Process started: 16.7.2020. 12:22:49 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

We are proud to have such experienced customer like you !

Have you installed drivers for FT SCR2000 as per instruction ?

InfinityHelp · 07-16-2020, 12:12

Quote:

Originally Posted by Techy147

This is the same error i am getting from dongle manager

Are you sure the problem is the same ?

Techy147 · 07-16-2020, 12:14

Yes logs are ditto same

Techy147 · 07-16-2020, 12:21

=== Process started: 7/16/2020 16:45:27 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

InfinityHelp · 07-16-2020, 12:30

Quote:

Originally Posted by Techy147

=== Process started: 7/16/2020 16:45:27 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

What of your thread should we use to write replies ?

InfinityHelp · 07-16-2020, 12:33

Quote:

Originally Posted by alminkad

... I know very well where the problem is.
Thanks
...

Sorry, I missed these your words earlier.
Please tell me where is the problem ?

InfinityHelp · 07-16-2020, 12:50

Quote:

Originally Posted by alminkad

I had the same problem a couple of years ago.
Thanks

Dear Sir !
1. You have got step-by-step instruction how to update card-reader drivers.
Please answer, have you updated it ?

2. You have got this info:
IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
Yes, all, even very experienced users always want to try more, and in your case it was already 7 (seven) tries. Please follow the instruction and answer us about driver installation instead of repeat attempts !

alminkad · 07-16-2020, 13:04

Is this enough.............

07-14-2020, 20:36	#1 (permalink)
alminkad Banned Join Date: Mar 2003 Location: Bosnia and Hercegovina Zenica Age: 57 Posts: 112 Member: 24975 Status: Offline Thanks Meter: 29	Infinity best work ok ,not work HUA dongle I'm waiting for 15 days,Infinity best work ok ,not work HUA dongle. == DongleManager [Infinity] v1.80 [14.7.2020. 21:32:51] === Searching... Card-Reader: FT SCR2000 0 HWID: 0008786510321292 Box/Dongle found: [BEST] Reading... Serial No (S/N): 88AD7865 Firmware version: 0122.02 === Process started: 14.7.2020. 21:32:53 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

07-16-2020, 11:00	#3 (permalink)
alminkad Banned Join Date: Mar 2003 Location: Bosnia and Hercegovina Zenica Age: 57 Posts: 112 Member: 24975 Status: Offline Thanks Meter: 29	After ubdate box dead. Card-Reader: FT SCR2000 0 is HWID: 0008786510321292 Box/Dongle found: [BEST] Serial No (S/N): 88AD7865 Firmware version: 0122.02 "UK Edition" status: On Last launched Application: 0031 v.0122 => Activations: - 03: [BEST] v0122 - 07: #7 - 0E: #14 => Options: - Infinity BEST - Infinity SM - hua === DongleManager [Infinity] v1.80 [16.7.2020. 11:51:13] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 0008786510321292 Box/Dongle found: [BEST] Reading... Serial No (S/N): 88AD7865 Firmware version: 0122.02 === Process started: 16.7.2020. 11:51:14 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Card returned error - 0000 at 4890/15613 Error upgrading applets: Card returned error - 0000 at 4890/15613 Disconnected === DongleManager [Infinity] v1.80 [16.7.2020. 11:51:57] === Searching... Card-Reader: FT SCR2000 0 HWID: 0008786510321292 Box/Dongle is not found === DongleManager [Infinity] v1.80 [16.7.2020. 11:52:02] === Searching... Card-Reader: FT SCR2000 0 HWID: 0008786510321292 Select Token Type: instead of Autodetect === DongleManager [Infinity] v1.80 [16.7.2020. 11:52:15] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 0008786510321292 === Process started: 16.7.2020. 11:52:15 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 === DongleManager [Infinity] v1.80 [16.7.2020. 12:08:10] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 0008786510321292 === Process started: 16.7.2020. 12:08:10 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Card returned error - 0000 at 667/15613 Error upgrading applets: Card returned error - 0000 at 667/15613 Disconnected Last edited by alminkad; 07-16-2020 at 11:09.

07-16-2020, 11:20	#5 (permalink)
alminkad Banned Join Date: Mar 2003 Location: Bosnia and Hercegovina Zenica Age: 57 Posts: 112 Member: 24975 Status: Offline Thanks Meter: 29	HelooI,ihave been using your tools for 6 years, I have been doing the job for 20 years, I use a lot of tools, I know very well where the problem is. Thanks Inserted another smart card. === DongleManager [Infinity] v1.80 [16.7.2020. 12:22:48] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 0008786510321292 === Process started: 16.7.2020. 12:22:49 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 Last edited by alminkad; 07-16-2020 at 11:26.

07-16-2020, 11:07	#4 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - https://www.infinity-box.com/support/?r=6 OR Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: - run DongleManager - update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

07-16-2020, 11:31	#6 (permalink)
alminkad Banned Join Date: Mar 2003 Location: Bosnia and Hercegovina Zenica Age: 57 Posts: 112 Member: 24975 Status: Offline Thanks Meter: 29	I had the same problem a couple of years ago. Thanks

07-16-2020, 11:37	#7 (permalink)
Techy147 Product Supporter Join Date: Jan 2015 Location: Space Posts: 1,388 Member: 2331209 Status: Offline Thanks Meter: 2,725	This is the same error i am getting from dongle manager

07-16-2020, 12:14	#10 (permalink)
Techy147 Product Supporter Join Date: Jan 2015 Location: Space Posts: 1,388 Member: 2331209 Status: Offline Thanks Meter: 2,725	Yes logs are ditto same

07-16-2020, 12:21	#11 (permalink)
Techy147 Product Supporter Join Date: Jan 2015 Location: Space Posts: 1,388 Member: 2331209 Status: Offline Thanks Meter: 2,725	=== Process started: 7/16/2020 16:45:27 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2