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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 04-15-2020, 16:11   #1 (permalink)
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Infinity Best2 exe not loading


Infinity best2 exe not loading up on windows 10 64bit. When click on exe the statup logo appears for some seconds and then disappears. It creates a new file inside best2 installation folder name "fault.bin". Need assistance.
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Old 04-16-2020, 07:42   #2 (permalink)
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The fault.bin file is uploaded here:
https://mega.nz/file/Os1SAA6L#Di_WKY...DK6D-aJ96hf1Vw
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Old 04-16-2020, 08:09   #3 (permalink)
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Problem solved by disabling antivirus. hehe
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Old 04-16-2020, 11:45   #4 (permalink)
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Is it was Avast antivirus ?
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Old 04-16-2020, 18:08   #5 (permalink)
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yes, as I can see from fault.bin file it was avast:
\program files\avast software\avast\aswidsagent.exe
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Old 04-18-2020, 08:43   #6 (permalink)
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Yes it was avast antivirus. I must have to disable it to run program even exception does not work.
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Old 04-18-2020, 09:40   #7 (permalink)
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i have sam prob MTK 1.58 tool not open
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Old 04-18-2020, 10:00   #8 (permalink)
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Quote:
Originally Posted by Shani3 View Post
i have sam prob MTK 1.58 tool not open
Do you have fault.bin file in folder with software ?
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Old 04-18-2020, 10:11   #9 (permalink)
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yes





shani
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Old 04-18-2020, 11:24   #10 (permalink)
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Quote:
Originally Posted by Shani3 View Post
yes





shani
attach file here or send via e-mail
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Old 04-18-2020, 16:44   #11 (permalink)
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https://mega.nz/file/YuxwRQgR#nruZ6l...I2zSwZY4ieLMZU
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Old 04-18-2020, 18:29   #12 (permalink)
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Quote:
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\program files\avast software\avast\aswidsagent.exe


see post #6
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Old 09-27-2020, 16:07   #13 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
yes, as I can see from fault.bin file it was avast:
\program files\avast software\avast\aswidsagent.exe
what will the Solution for it????
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Old 09-27-2020, 16:14   #14 (permalink)
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Originally Posted by gujartaj View Post
what will the Solution for it????
First try to add software to AVAST excetion list.
If this can not helps - you should disable AVAST completely
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Old 09-27-2020, 16:54   #15 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
First try to add software to AVAST excetion list.
If this can not helps - you should disable AVAST completely
Very Very Thanks, its start working by disable avast
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