infinity box damaged - GSM-Forum

prem2007 · 01-05-2009, 14:36

dear sir box is big problem how to slove this problem psthanks
==== log opened: [1/5/2009 6:58:41 PM] ====
Application: C:\Documents and Settings\Administrator\Desktop\New Folder\DongleManager.exe
Dongle Manager [Infinity Box] v1.26
Reading smart-card...
Dongle serial No (S/N): 5000000
Firmware version: 0112.02
Dongle identification data is damaged, error code #32
"UK edition" status: On
Last launched application: 0001 v.0157
Additional activated modules:
- 04: Pin-Finder Adapter
Support area: http://www.infinity-box.com
- Username: -----------
- Password: 00000
Dongle parameters checksum: 600000

Probably Dongle data is damaged, contact to support !
- If you can't login into support area: contact to [email protected]
- If you have problems during start software at first time: upgrade Dongle firmware.

InfinityN · 01-05-2009, 15:09

How to repair "Error code #32, #65":

. uninstall any kind of usb-sharing software
. reboot PC
. make "Read S/N" operation via DongleManager
. contact to [email protected] and explain the problem so detailed as possible, attach full dongle details in your mail
. after you have got a confirmation that your dongle is not blocked forever (hope you will be able to get this confirmation): upgrade your dongle firmware with DongleManager
. never use any kind of usb-sharing software with Infinity-Box to avoid FOREVER BLOCKED dongle !

01-05-2009, 14:36	#1 (permalink)
prem2007 Freak Poster Join Date: Jan 2007 Posts: 354 Member: 424066 Status: Offline Thanks Meter: 43	infinity box damaged dear sir box is big problem how to slove this problem psthanks ==== log opened: [1/5/2009 6:58:41 PM] ==== Application: C:\Documents and Settings\Administrator\Desktop\New Folder\DongleManager.exe Dongle Manager [Infinity Box] v1.26 Reading smart-card... Dongle serial No (S/N): 5000000 Firmware version: 0112.02 Dongle identification data is damaged, error code #32 "UK edition" status: On Last launched application: 0001 v.0157 Additional activated modules: - 04: Pin-Finder Adapter Support area: http://www.infinity-box.com - Username: ----------- - Password: 00000 Dongle parameters checksum: 600000 Probably Dongle data is damaged, contact to support ! - If you can't login into support area: contact to [email protected] - If you have problems during start software at first time: upgrade Dongle firmware.

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01-05-2009, 15:09	#2 (permalink)
InfinityN No Life Poster Join Date: Mar 2008 Location: infinity-box Posts: 1,010 Member: 720034 Status: Offline Thanks Meter: 213	How to repair "Error code #32, #65": . uninstall any kind of usb-sharing software . reboot PC . make "Read S/N" operation via DongleManager . contact to [email protected] and explain the problem so detailed as possible, attach full dongle details in your mail . after you have got a confirmation that your dongle is not blocked forever (hope you will be able to get this confirmation): upgrade your dongle firmware with DongleManager . never use any kind of usb-sharing software with Infinity-Box to avoid FOREVER BLOCKED dongle !