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03-26-2009, 10:37 | #1 (permalink) |
Freak Poster Join Date: Dec 2007 Location: kotli
Posts: 386
Member: 643478 Status: Offline Sonork: 100.161898 Thanks Meter: 159 | infinity box error #65 i am facing this problem how can i solve this one i treid my best try to upgrade my box firmware i am sicking of it here is under compelte message with my dongle id and other information Dongle serial No (S/N): xxx Firmware version: 0112.02 Dongle identification data is damaged, error code #65 "UK edition" status: Off Last launched application: 0001 v.0160 Support area: http://www.infinity-box.com - Username: xx - Password: xx Dongle parameters checksum: 5DD303 Probably Dongle data is damaged, contact to support ! - If you can't login into support area: contact to [email protected] - If you have problems during start software at first time: upgrade Dongle firmware. thanxxx in adv Last edited by InfinitySupport; 04-11-2009 at 20:40. Reason: S/N deleted |
03-26-2009, 11:29 | #2 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, Thank you very much for your total ignorance of all our request and advices ! We respect each user very much and we respect your time and will be glad to help you so fast as possible, but this time we are very sad to say, but your dongle blocked now for 2 weeks due to it was repeated many times: please, never post your dongle details in public forum, you have an e-mail address (you can see it f.e. in DongleManager) for private discussion. Please, read this: http:///vbb/showthread.php?t=342807 and this: http://www./showthread.php?t=524023 and this: http://forum.gsmhosting.com/vbb/showthread.php?t=653644 Why you need to keep your private data safe: http://forum.gsmhosting.com/vbb/showthread.php?t=664214 You are welcome to contact us after 2 weeks by e-mail: [email protected] Thank you very much for your kind understanding and cooperation ! We are trying to make everything to make our users safe ! |
The Following User Says Thank You to InfinitySupport For This Useful Post: |
03-26-2009, 11:52 | #3 (permalink) |
Freak Poster Join Date: Dec 2007 Location: kotli
Posts: 386
Member: 643478 Status: Offline Sonork: 100.161898 Thanks Meter: 159 | thank you InfinitySupport i will be carefull next time i want to ask one Q. blocked now for 2 weeks due to it was repeated many times what is it mean |
03-26-2009, 15:49 | #4 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, Please, see detailed explanation and links to previous discussions here: http://forum.gsmhosting.com/vbb/show...53&postcount=2 |
04-11-2009, 07:24 | #6 (permalink) |
Freak Poster Join Date: Nov 2008 Location: rongo kenya
Posts: 109
Member: 898687 Status: Offline Thanks Meter: 5 | -------------------------------------------------------------------------------- hello infinity team i am facing this problem how can i solve this one i treid my best try to upgrade my box firmware i am sicking of it here is under compelte message with my dongle id and other information Dongle serial No (S/N): xxx Firmware version: 0112.02 Dongle identification data is damaged, error code #65 "UK edition" status: Off Last launched application: 0001 v.0160 Support area: http://www.infinity-box.com - Username: xx - Password: xx Dongle parameters checksum: 5DD303 Probably Dongle data is damaged, contact to support ! - If you can't login into support area: contact to [email protected] - If you have problems during start software at first time: upgrade Dongle firmware. thanxxx in adv -------------------------------------------------------------------------------- Last edited by InfinitySupport; 03-26-09 at 11:32. Reason: S/N deleted Last edited by InfinitySupport; 04-11-2009 at 20:40. |
04-11-2009, 20:52 | #7 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | How to repair "Error code #32, #65": . uninstall any kind of usb-sharing software . reboot PC . make "Read S/N" operation via DongleManager . contact to [email protected] and explain the problem so detailed as possible, attach full dongle details in your mail . after you have got a confirmation that your dongle is not blocked forever (hope you will be able to get this confirmation): upgrade your dongle firmware with DongleManager . never use any kind of usb-sharing software with Infinity-Box to avoid FOREVER BLOCKED dongle ! |
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