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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 09-06-2011, 15:35   #1 (permalink)
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Infinity box problems?


Please infinity team my box is not working when i connect to computer led light show but com not detect please help
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Old 09-06-2011, 15:56   #2 (permalink)
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Br,
please box driver uninstall and reinstall then choose com-xx vcpo
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Old 09-06-2011, 16:06   #3 (permalink)
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When i connect box with pc not show any thing in device manager no any driver asked to instal
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Old 09-06-2011, 16:15   #4 (permalink)
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bro check ur cable or check another pc and reply
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Old 09-06-2011, 17:08   #5 (permalink)
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i also chck cable and pc same problem
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Old 09-06-2011, 17:25   #6 (permalink)
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find out one pc who works well infinity box
and test ur infinity box
you will know what is the problem .
good luck
herowang88
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Old 09-06-2011, 17:47   #7 (permalink)
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Arrow Infinity box

[QUOTE=ikram tabassum1;7692235]Please infinity team my box is not working when i connect to computer led light show but com not detect please help[/QUOTE

BR,
Please post screenshot of the software open
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Old 09-06-2011, 18:23   #8 (permalink)
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open your box then remove smart card and clean smart card jack and chek resolder then insert smart card then reply bro.
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Old 09-07-2011, 00:19   #9 (permalink)
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Quote:
Originally Posted by ikram tabassum1 View Post
Please infinity team my box is not working when i connect to computer led light show but com not detect please help
What was happened before box stop to work ?
Did you tried to connect rx/tx/+/- wires to phone ?
Did you short circuit - and + ?
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Old 09-07-2011, 09:46   #10 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
What was happened before box stop to work ?
Did you tried to connect rx/tx/+/- wires to phone ?
Did you short circuit - and + ?

no not short any thing
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Old 09-07-2011, 09:52   #11 (permalink)
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please guide me how i repair my box any image diagram?
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Old 09-07-2011, 16:14   #12 (permalink)
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Quote:
Originally Posted by ikram tabassum1 View Post
please guide me how i repair my box any image diagram?
I do not know how to repasir it because I do not see any explanation what was happened with box. Explanation "box not wark" can not gives any information.

Anyway, you can open box and check it's hardware, probably you should replace FT232 chip.
You can see box schematics in support area \software\utilities\unibox folder.
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Old 09-08-2011, 10:16   #13 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
I do not know how to repasir it because I do not see any explanation what was happened with box. Explanation "box not wark" can not gives any information.

Anyway, you can open box and check it's hardware, probably you should replace FT232 chip.
You can see box schematics in support area \software\utilities\unibox folder.


when i connect box to pc box not detected box leds on but not show com or driver
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Old 09-08-2011, 11:40   #14 (permalink)
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Bro.check all fuse on pcb.
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Old 09-08-2011, 11:52   #15 (permalink)
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Quote:
Originally Posted by ikram tabassum1 View Post
when i connect box to pc box not detected box leds on but not show com or driver
It may be that box become damaged.
Open box and check it's PCB. Di you see any damaged and/or burned components ?
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