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03-16-2021, 01:35
| #1 (permalink) |
| Insane Poster  Join Date: Aug 2009 Location: USA, Texas Age: 33
Posts: 84
Member: 1089253 Status: Offline Sonork: 100.1659642 Thanks Meter: 8 |  Server answer:[0031] Dongle identification data damaged https://i.imgur.com/eBSTdTr.jpg === DongleManager [Infinity] v1.81 [3/12/2021 12:02:19] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00034A1A00001942 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): C6094A1A Firmware version: 0146.02 === Process started: 3/12/2021 12:02:24 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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03-16-2021, 02:29
| #2 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
This problem has no relation to support renew. Please ask your customer what kind of crack tools does he use with Infinity software. THis informwation helps us to find a way to fix a problem. Also your customer can write here for fast results, he can use translate.google.com | |
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03-17-2021, 21:00
| #3 (permalink) |
| Insane Poster Join Date: Aug 2009 Location: USA, Texas Age: 33
Posts: 84
Member: 1089253 Status: Offline Sonork: 100.1659642 Thanks Meter: 8 | He says that he already tried windows 10 and windows 7 and he gets the same error. He does not have crack installed on his PC What could be the issue? Thank you! |
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03-17-2021, 22:21
| #4 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Do you understand what I talk about? | |
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04-01-2021, 13:37
| #6 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Code: \program files\nox\bin\kntd64.exe ; symbolic debugger for windows Now update dongle firmware with Infinity DongleManager. | |
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