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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 12-13-2020, 19:32   #91 (permalink)
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Quote:
Originally Posted by hariichha View Post
SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : itel_A23R_081_1501_130520
Platform Version: MOCORTM_17B_Release_W18.26.1_P23_Debug
Project Version: sharkle_Smart_Phone
BASE Version: FM_BASE_17B_Release_W18.26.1_P23
HW Version: sc9832e_modem
CMP_Time : 03-06-2020 23:53:35

MODEM TAG : MOCORTM_17B_Release_W18.26.1_P23_Debug_FM_BASE_17B _Release_W18.26.1_P23_sc9832e_modem_sharkle_Smart_ Phone

NVMng : SecurityInfo
IMEI[1] : 356090113444062
IMEI[2] : 356090113444070
WIFIMAC : 7895EB2BF5C1
BT_MAC : 7895EB2BF5C0
SEC : SLS:2, SKS:0, SKV:E


SLStatus : 2C
Status : Locked! Server unlock required!
Connecting to server...
Connected
Authenticating...
Authentication error:05 authentication failed


HOW DO I UNLOCK PL HELP
This error message means you must enter correct username and password.
See here https://www.infinity-box.com/service/
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Old 12-14-2020, 05:46   #92 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
This error message means you must enter correct username and password.
See here https://www.infinity-box.com/service/

SLStatus : 2C
Status : Locked! Server unlock required!
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 0, price:5

asking 5 cr ?
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Old 12-14-2020, 06:19   #93 (permalink)
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Quote:
Originally Posted by hariichha View Post
SLStatus : 2C
Status : Locked! Server unlock required!
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 0, price:5

asking 5 cr ?

My IOS id - 013080888B
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Old 12-14-2020, 12:58   #94 (permalink)
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My ios
001601FB49
SAFARICOM NEON RAY
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Old 12-14-2020, 16:55   #95 (permalink)
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Quote:
Originally Posted by hariichha View Post
SLStatus : 2C
Status : Locked! Server unlock required!
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 0, price:5

asking 5 cr ?
yes, asking for credits for phones with "new" security.
"old" security can be done without credits
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Old 12-14-2020, 16:57   #96 (permalink)
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Quote:
Originally Posted by donpaul View Post
My ios
001601FB49
SAFARICOM NEON RAY
Yes this odels was tested and found supported.
Please see test reports here - https://forum.gsmhosting.com/vbb/f29...-test-2924074/


phones with "new" security need redits
phones with "old" security no need credits



try to unlock your phone and post software log here, then I will tell you what to do
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Old 12-15-2020, 21:45   #97 (permalink)
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after spd 2.09 update,, under safaricom software only shows neon lite ,,dont know why
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Old 12-15-2020, 22:15   #98 (permalink)
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Quote:
Originally Posted by KYEJUSA View Post
after spd 2.09 update,, under safaricom software only shows neon lite ,,dont know why
Sorry, I do not understand the problem well.
Could you please give us more info
Thank you !
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Old 12-16-2020, 15:30   #99 (permalink)
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Hisense U963 ver 10 unlock failed error 7B

Operation : SP Unlock [ v2.09 ]
BootMode : SVC

1. Power off device, wait 10-15 seconds
2. Not hold any key on device ( OLD devices - 1 : VOL+ , 2 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
Enter SVC ...
Waiting Device ...
Check SVC ...
SVC : DiagChannel opened!

Boot Done!

SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : sp9832e_1h10_gofu-user 10 QP1A.190711.020 31546 release-keys
Platform Version: MOCORTM_18A_W20.18.1_P1_Debug
Project Version: sharkle_Smart_Phone
BASE Version: FM_BASE_18A_W20.18.1_P1
HW Version: sc9832e_modem
CMP_Time : 05-22-2020 14:39:46

MODEM TAG : MOCORTM_18A_W20.18.1_P1_Debug_FM_BASE_18A_W20.18.1 _P1_sc9832e_modem_sharkle_Smart_Phone

NVMng : SecurityInfo
IMEI[1] : 862359043340246
IMEI[2] : 862359043340253
WIFIMAC : 7CB37B478275
BT_MAC : 7CB37B46E316
SEC : SLS:1, SKS:0, SKV:3


SLStatus : 32
Status : Locked! Server unlock required!
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 5, price:5
Process...
Process faled: 7B



Reconnect Power/Cable!

Card found : 01A51B0B , v0146
Infinity-Box Chinese Miracle II : SPD/USC Module [SP2] v2.09

Load IDBase v8331 Ok!


Operation : SP Unlock [ v2.09 ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : INF : Hisense : HLTE100E_14
Sending Init Boot ...
Boot sent!
Kick FDL ...
BootVersion : Spreadtrum Boot Block version 1.1
Protocol setup ...
Port speed : 921600
Sending Flash Boot ...
Boot sent!
Kick FLASH FDL ...
FDL : 0x0008
FDL : EMMC_RO : False ; EMMC_PART : True ; EMMC_RPMB_SET : True
FDL : RAW : 0x0002
FDL : FLH : 0x400000
FDL : Control transfered!

Boot Done!

Device info :
Product Brand : Hisense
Product Device : sp9832e_1h10_go
Product Model : Hisense U963
Product Name : sp9832e_1h10_go_project
Patch Level : QP1A.190711.020
Ver. Incmt : 31511
Ver. CodeName : REL
Ver. Release : 10
Sec. Patch : 2020-08-05
Build Time : 07.08.2020
Product Info : sp9832e_1h10_go
Product Board : sp9832e_1h10_32b
Board Platform : sp9832e
Product Device : HLTE100E_14
Product Manfct : Hisense
Product Name : HLTE100E_14
Display ID : Hisense_HLTE100E_14_S03_01_04_ZA04
Ver. Incmt : Hisense_HLTE100E_14_S05
NVMng : SecurityInfo
IMEI[1] : 862359043340246
IMEI[2] : 862359043340253
IMEI[3] : 867400020316638
WIFIMAC : FFFFFFFFFFFF
BT_MAC : FFFFFFFFFFFF
SEC : SLS:1, SKS:0, SKV:3


SLStatus : 32
Status : Locked! Server unlock required!
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 5, price:5
Process...
Process faled: 7B



Reconnect Power/Cable!
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Old 12-16-2020, 22:11   #100 (permalink)
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Join Date: May 2005
Posts: 27,505
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Quote:
Originally Posted by inomfia View Post
Operation : SP Unlock [ v2.09 ]
BootMode : SVC

1. Power off device, wait 10-15 seconds
2. Not hold any key on device ( OLD devices - 1 : VOL+ , 2 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
Enter SVC ...
Waiting Device ...
Check SVC ...
SVC : DiagChannel opened!

Boot Done!

SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : sp9832e_1h10_gofu-user 10 QP1A.190711.020 31546 release-keys
Platform Version: MOCORTM_18A_W20.18.1_P1_Debug
Project Version: sharkle_Smart_Phone
BASE Version: FM_BASE_18A_W20.18.1_P1
HW Version: sc9832e_modem
CMP_Time : 05-22-2020 14:39:46

MODEM TAG : MOCORTM_18A_W20.18.1_P1_Debug_FM_BASE_18A_W20.18.1 _P1_sc9832e_modem_sharkle_Smart_Phone

NVMng : SecurityInfo
IMEI[1] : 862359043340246
IMEI[2] : 862359043340253
WIFIMAC : 7CB37B478275
BT_MAC : 7CB37B46E316
SEC : SLS:1, SKS:0, SKV:3


SLStatus : 32
Status : Locked! Server unlock required!
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 5, price:5
Process...
Process faled: 7B



Reconnect Power/Cable!

Card found : 01A51B0B , v0146
Infinity-Box Chinese Miracle II : SPD/USC Module [SP2] v2.09

Load IDBase v8331 Ok!


Operation : SP Unlock [ v2.09 ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : INF : Hisense : HLTE100E_14
Sending Init Boot ...
Boot sent!
Kick FDL ...
BootVersion : Spreadtrum Boot Block version 1.1
Protocol setup ...
Port speed : 921600
Sending Flash Boot ...
Boot sent!
Kick FLASH FDL ...
FDL : 0x0008
FDL : EMMC_RO : False ; EMMC_PART : True ; EMMC_RPMB_SET : True
FDL : RAW : 0x0002
FDL : FLH : 0x400000
FDL : Control transfered!

Boot Done!

Device info :
Product Brand : Hisense
Product Device : sp9832e_1h10_go
Product Model : Hisense U963
Product Name : sp9832e_1h10_go_project
Patch Level : QP1A.190711.020
Ver. Incmt : 31511
Ver. CodeName : REL
Ver. Release : 10
Sec. Patch : 2020-08-05
Build Time : 07.08.2020
Product Info : sp9832e_1h10_go
Product Board : sp9832e_1h10_32b
Board Platform : sp9832e
Product Device : HLTE100E_14
Product Manfct : Hisense
Product Name : HLTE100E_14
Display ID : Hisense_HLTE100E_14_S03_01_04_ZA04
Ver. Incmt : Hisense_HLTE100E_14_S05
NVMng : SecurityInfo
IMEI[1] : 862359043340246
IMEI[2] : 862359043340253
IMEI[3] : 867400020316638
WIFIMAC : FFFFFFFFFFFF
BT_MAC : FFFFFFFFFFFF
SEC : SLS:1, SKS:0, SKV:3


SLStatus : 32
Status : Locked! Server unlock required!
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 5, price:5
Process...
Process faled: 7B



Reconnect Power/Cable!
Hi,
Answered here https://forum.gsmhosting.com/vbb/f29...-test-2924074/
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Old 12-17-2020, 12:08   #101 (permalink)
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hisense u963 unlock done

Operation : SP Unlock [ v2.09 ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : INF : 0_SC9832E_BASE : SC9832E_eMMC_1GB_SS
Sending Init Boot ...
Boot sent!
Kick FDL ...
BootVersion : Spreadtrum Boot Block version 1.1
Protocol setup ...
Port speed : 921600
Sending Flash Boot ...
Boot sent!
Kick FLASH FDL ...
FDL : 0x0002
FDL : Control transfered!

Boot Done!

Device info :
Product Brand : Hisense
Product Device : sp9832e_1h10_go
Product Model : Hisense U963
Product Name : sp9832e_1h10_go_project
Patch Level : QP1A.190711.020
Ver. Incmt : 31511
Ver. CodeName : REL
Ver. Release : 10
Sec. Patch : 2020-08-05
Build Time : 07.08.2020
Product Info : sp9832e_1h10_go
Product Board : sp9832e_1h10_32b
Board Platform : sp9832e
Product Device : HLTE100E_14
Product Manfct : Hisense
Product Name : HLTE100E_14
Display ID : Hisense_HLTE100E_14_S03_01_04_ZA04
Ver. Incmt : Hisense_HLTE100E_14_S05
NVMng : SecurityInfo
IMEI[1] : 862359043340246
IMEI[2] : 862359043340253
IMEI[3] : 867400020316638
WIFIMAC : FFFFFFFFFFFF
BT_MAC : FFFFFFFFFFFF
SEC : SLS:1, SKS:0, SKV:3


SLStatus : 32
Status : Locked! Server unlock required!
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 5, price:5
Process...
Finished
Unlocking device ...
Sync data ...
Device unlocked!

Done!
Elapsed: 00:01:18
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Old 12-19-2020, 21:19   #102 (permalink)
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Infinity-Box Chinese Miracle II : SPD/USC Module [SP2] v2.09


Operation : Identify [ v2.09 ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : INF : 0_SC9820E_BASE : SC9820e_eMMC_512MB_RS
Sending Init Boot ...
Boot sent!
Kick FDL ...
BootVersion : Spreadtrum Boot Block version 1.1
Protocol setup ...
Port speed : 921600
Sending Flash Boot ...
Boot sent!
Kick FLASH FDL ...
FDL : 0x0002
FDL : Control transfered!

Boot Done!

Device info :
Patch Level : KTU84P
Display ID : KTU84P test-keys
Ver. Incmt : A356_02R_CF13_MS248O_FP789L-T_V02_20191128
Ver. CodeName : REL
Ver. Release : 4.4.4
Build Time : 28.11.2019
Product Model : T-Smart for tigo
Product Brand : SPRD
Product Name : T-Smart for tigo
Product Device : sp9820e_2h10
Product Board : sp9820e_2h10
Product Manfct : SPRD
Board Platform : sp9820e
Product Info : sp9820e_2h10


UserData : STATE : PLAIN [EXTFS]

- > INFO : Remove cable from device to switch it off!

Done!
Elapsed: 00:01:55

Operation : SP Unlock [ v2.09 ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : INF : 0_SC9820E_BASE : SC9820e_eMMC_512MB_RS
Sending Init Boot ...
Boot sent!
Kick FDL ...
BootVersion : Spreadtrum Boot Block version 1.1
Protocol setup ...
Port speed : 921600
Sending Flash Boot ...
Boot sent!
Kick FLASH FDL ...
FDL : 0x0002
FDL : Control transfered!

Boot Done!

NVMng : SecurityInfo
IMEI[1] : 864934041385100
IMEI[2] : 864934041385118
IMEI[3] : 867400020316638
WIFIMAC : FFFFFFFFFFFF
BT_MAC : FFFFFFFFFFFF
SEC : SLS:0, SKS:0, SKV:3


SLStatus : 31
Unlocking device ...
Sync data ...
Device unlocked!

Done!
Elapsed: 00:01:14
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The Following 2 Users Say Thank You to Mecanno For This Useful Post:
Old 12-19-2020, 23:25   #103 (permalink)
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Join Date: Jun 2009
Posts: 32,041
Member: 1043909
Status: Offline
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Quote:
Originally Posted by Mecanno View Post
Infinity-Box Chinese Miracle II : SPD/USC Module [SP2] v2.09


Operation : Identify [ v2.09 ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : INF : 0_SC9820E_BASE : SC9820e_eMMC_512MB_RS
Sending Init Boot ...
Boot sent!
Kick FDL ...
BootVersion : Spreadtrum Boot Block version 1.1
Protocol setup ...
Port speed : 921600
Sending Flash Boot ...
Boot sent!
Kick FLASH FDL ...
FDL : 0x0002
FDL : Control transfered!

Boot Done!

Device info :
Patch Level : KTU84P
Display ID : KTU84P test-keys
Ver. Incmt : A356_02R_CF13_MS248O_FP789L-T_V02_20191128
Ver. CodeName : REL
Ver. Release : 4.4.4
Build Time : 28.11.2019
Product Model : T-Smart for tigo
Product Brand : SPRD
Product Name : T-Smart for tigo
Product Device : sp9820e_2h10
Product Board : sp9820e_2h10
Product Manfct : SPRD
Board Platform : sp9820e
Product Info : sp9820e_2h10


UserData : STATE : PLAIN [EXTFS]

- > INFO : Remove cable from device to switch it off!

Done!
Elapsed: 00:01:55

Operation : SP Unlock [ v2.09 ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : INF : 0_SC9820E_BASE : SC9820e_eMMC_512MB_RS
Sending Init Boot ...
Boot sent!
Kick FDL ...
BootVersion : Spreadtrum Boot Block version 1.1
Protocol setup ...
Port speed : 921600
Sending Flash Boot ...
Boot sent!
Kick FLASH FDL ...
FDL : 0x0002
FDL : Control transfered!

Boot Done!

NVMng : SecurityInfo
IMEI[1] : 864934041385100
IMEI[2] : 864934041385118
IMEI[3] : 867400020316638
WIFIMAC : FFFFFFFFFFFF
BT_MAC : FFFFFFFFFFFF
SEC : SLS:0, SKS:0, SKV:3


SLStatus : 31
Unlocking device ...
Sync data ...
Device unlocked!

Done!
Elapsed: 00:01:14
What is this phone full brand and model name ?

Is it Tigo T-Smart 4G ?
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Old 12-20-2020, 12:35   #104 (permalink)
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Join Date: Nov 2006
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Posts: 1,295
Member: 394869
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Sonork: TAKE NO CHANCES
Thanks Meter: 456
PLEASE TEAM WHY GETTING THIS ERROR WHILE TRYING TO UNLOCK NEON RAY PRO:

Operation : SP Unlock [ v2.09 ]
BootMode : SVC

1. Power off device, wait 10-15 seconds
2. Not hold any key on device ( OLD devices - 1 : VOL+ , 2 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
Enter SVC ...
Waiting Device ...
Check SVC ...
SVC : DiagChannel opened!

Boot Done!

SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : sp9832e_1h10_gofu-user 10 QP1A.190711.020 50537 release-keys
Platform Version: MOCORTM_18A_W19.52.1_Debug
Project Version: sharkle_Smart_Phone
BASE Version: FM_BASE_18A_W19.52.1
HW Version: sc9832e_modem
CMP_Time : 12-23-2019 16:37:56

MODEM TAG : MOCORTM_18A_W19.52.1_Debug_FM_BASE_18A_W19.52.1_sc 9832e_modem_sharkle_Smart_Phone

NVMng : SecurityInfo
IMEI[1] : 352478110013937
IMEI[2] : 867400020316620
WIFIMAC : 0CEC84511A7A
BT_MAC : 0CEC8458BB9A
SEC : SLS:1, SKS:0, SKV:3


SLStatus : 32
Status : Locked! Server unlock required!
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 20, price:5
Process...
Process faled: 7B



Reconnect Power/Cable!
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Old 12-20-2020, 13:15   #105 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 32,041
Member: 1043909
Status: Offline
Thanks Meter: 57,701
Quote:
Originally Posted by KYEJUSA View Post
PLEASE TEAM WHY GETTING THIS ERROR WHILE TRYING TO UNLOCK NEON RAY PRO:

Operation : SP Unlock [ v2.09 ]
BootMode : SVC

1. Power off device, wait 10-15 seconds
2. Not hold any key on device ( OLD devices - 1 : VOL+ , 2 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
Enter SVC ...
Waiting Device ...
Check SVC ...
SVC : DiagChannel opened!

Boot Done!

SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : sp9832e_1h10_gofu-user 10 QP1A.190711.020 50537 release-keys
Platform Version: MOCORTM_18A_W19.52.1_Debug
Project Version: sharkle_Smart_Phone
BASE Version: FM_BASE_18A_W19.52.1
HW Version: sc9832e_modem
CMP_Time : 12-23-2019 16:37:56

MODEM TAG : MOCORTM_18A_W19.52.1_Debug_FM_BASE_18A_W19.52.1_sc 9832e_modem_sharkle_Smart_Phone

NVMng : SecurityInfo
IMEI[1] : 352478110013937
IMEI[2] : 867400020316620
WIFIMAC : 0CEC84511A7A
BT_MAC : 0CEC8458BB9A
SEC : SLS:1, SKS:0, SKV:3


SLStatus : 32
Status : Locked! Server unlock required!
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 20, price:5
Process...
Process faled: 7B



Reconnect Power/Cable!
Try with flash mode but not diag !
Result ?
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