GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

Reply
 
LinkBack Thread Tools Display Modes
Old 08-03-2020, 11:20   #1 (permalink)
Freak Poster
 
Join Date: Feb 2014
Posts: 100
Member: 2134278
Status: Offline
Thanks Meter: 16
infinity cm2 dongle help need my cm2 dongle not open smart-card misconfiguration


=== DongleManager [Infinity] v1.80 [8/3/2020 16:10:14] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000926E7CF94082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): CDDD926E
Firmware version: 0144.02
=== Process started: 8/3/2020 16:10:15 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


picture photo link

https://drive.google.com/file/d/1vRD...ao0AzRsnr/view
  Reply With Quote
Old 08-03-2020, 12:12   #2 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 29,186
Member: 1043909
Status: Offline
Thanks Meter: 54,526
Hello,

STEP 1: go to folder C:\InfinityBox\CM2MT2\ or C:\InfinityBox\CM2SP2\
STEP 2: find file fault.bin
STEP 3: upload file to https://mega.nz/ and post link here
  Reply With Quote
The Following User Says Thank You to YellowBoss For This Useful Post:
Old 08-03-2020, 12:23   #3 (permalink)
Freak Poster
 
Join Date: Feb 2014
Posts: 100
Member: 2134278
Status: Offline
Thanks Meter: 16
link here sir
https://mega.nz/file/VU5hUaqJ#BBBxGb...3g5P6xQZsTM3cU
  Reply With Quote
Old 08-03-2020, 13:37   #4 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 29,186
Member: 1043909
Status: Offline
Thanks Meter: 54,526
It was a software conflict with the next application:

c:\program files\techsmith\camtasia studio 8\camtasiastudio.exe

What to do:

1. Do not use this software at the same time with Infinity software
2. Delete fault.bn file
3. Update dongle firmware with DongleManager now
4. Run Infinity software.
  Reply With Quote
Old 08-03-2020, 13:53   #5 (permalink)
Freak Poster
 
Join Date: Feb 2014
Posts: 100
Member: 2134278
Status: Offline
Thanks Meter: 16
thankss sir now ok
=== DongleManager [Infinity] v1.80 [8/3/2020 18:48:30] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000926E7CF94082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): CDDD926E
Firmware version: 0144.02
=== Process started: 8/3/2020 18:48:31 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 8/3/2020 18:48:53 ===
=== DongleManager [Infinity] v1.80 [8/3/2020 18:48:53] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000926E7CF94082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): CDDD926E
Firmware version: 0144.02
=> Activations:
- 00: Infinity-Box/Dongle v0144
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM
  Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 21:41.



Powered by Searchlight © 2020 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2017 -
Page generated in 0.19885 seconds with 7 queries

SEO by vBSEO