infinity dongle error 57
 

DongleManager [Infinity-Box] v1.59 [02-11-2015 18:36:51]
PC HWID: 28434BD15A51B296A1C779D600E9AA2A
Box/Dongle type selected: inf
Box/Dongle found: inf
Card-Reader: FT SCR2000 0
HWID: 0101968A20281292
Box/Dongle Serial No (S/N): CDE2968A
Firmware version: 0129.02
Box/Dongle Status: 57
"UK edition" status: Off
Last launched Application: 0034 v.0100
Active modules:
- 00: inf v.0129
Online Service Account: Infinity-Box - Online Service
- Username: *******
- Password: ********
Box/Dongle key: 7F5899AE779F4952
Box/Dongle Identification data is damaged, ErrorCode #57

plz supporters help me

New to to infinity CM2
Getting error 0031
Box/Dongle Identification data is damaged, ErrorCode #57


Box/Dongle type selected: inf
Box/Dongle found: inf
---------- Process started: 02-11-2015 18:41:23 ----------
DongleManager [Infinity-Box] v1.59 [02-11-2015 18:41:23]
PC HWID: 28434BD15A51B296A1C779D600E9AA2A
Card-Reader: FT SCR2000 0
HWID: 0101968A20281292
Type: inf S/N: CDE2968A Version: 0129.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]
Disconnected

Hello,
http://forum.gsmhosting.com/vbb/f641...ocked-1997887/

Done all this already
as well i also reinstalled windows several times
but same problem
tried 3 pc
nothing solved

also done many emails but no solution yet
m suffering from 1 week......
n no solution

I am very sad to say but we are really tired to hear stories about "reinstalled windows". In most cases its just a words without any rreal action.

Do not post here story about "resinstalled windows" but just read instruction here - http://forum.gsmhosting.com/vbb/f641...ocked-1997887/

Ohh u r tired i feel srry 4 u ...
But i think if u make such correction in yur products u would b more happy
N ya abt windows i think i shud post u a whole 3 hr movie for dat....
I told u every thing n again n again u r posting dat link
Let me suggest u 1 thing if u wanna realize what the truth is cummon team viewer
And see if my windows is truly new or m jst lying here
I told u befor im suffering 4m aroung 1 week n u think m faking....

hv u trd to rd my link ?
rsult ?

Ya i tried
For this dongle i have installed dual boot xp and 7
In both windows i getting same error

Here are some pics my pc's
device manager
control panel
task manager

kindly let me know which is usb trace/spy
and where i m goin wrong

We do not have any reason to answer you by thousans different ways.
"smart pictures" with password deleted.
Thread closed.