Infinity Dongle Unknown Smart Card Problem (Windows 10)

[Techy147]

Card-Reader: Gemalto e-gate Smart Card 0
ATR: 3B759400006202020201
Card Manager:
SerialNumber: 000392CE
ROM:
Integrated Circuit Fabricator: 4090
Integrated Circuit Type: 0062
OS:
Identifier: 0011
Release Date: 0202
Release Level: 0100
EEPROM:
Fabrication Date: 0017
Serial Number: 000392CE
Batch Identifier: 0000
Module Fabricator: 1942
Module Packaging Date: 0017
IC Card Manufacturer: 1943
IC Em******* Date: 0017
Pre Personalizer: 1944
Pre Personalization Date: 0017
Pre Personalization Equipment Identifier: 0000C118
Personalizer: FFFF
Personalization Date: FFFF
Personalization Equipment Identifier: FFFFFFFF
m_iopCard.Serial: 000392CE00001942
Extended info: Card returned error message . ISO7816 error 0x6A86 (Wrong parameter(s) P1-P2. Incorrect parameters P1-P2 )

[InfinityHelp]

Originally Posted by Techy147

Card-Reader: Gemalto e-gate Smart Card 0
ATR: 3B759400006202020201
Card Manager:
SerialNumber: 000392CE
ROM:
Integrated Circuit Fabricator: 4090
Integrated Circuit Type: 0062
OS:
Identifier: 0011
Release Date: 0202
Release Level: 0100
EEPROM:
Fabrication Date: 0017
Serial Number: 000392CE
Batch Identifier: 0000
Module Fabricator: 1942
Module Packaging Date: 0017
IC Card Manufacturer: 1943
IC Em******* Date: 0017
Pre Personalizer: 1944
Pre Personalization Date: 0017
Pre Personalization Equipment Identifier: 0000C118
Personalizer: FFFF
Personalization Date: FFFF
Personalization Equipment Identifier: FFFFFFFF
m_iopCard.Serial: 000392CE00001942
Extended info: Card returned error message . ISO7816 error 0x6A86 (Wrong parameter(s) P1-P2. Incorrect parameters P1-P2 )

As I told earlier:

This Smart-Card is not an Infinity Smart-Card

- Disconnect all other Boxes and Dongles from PC
- Connect ONLY one Infinity Box/Dongle to PC


Result ?

[Techy147]

I am using this smart card in Z3x as og one one is damaged. But it was working fine before its giving error now

[InfinityHelp]

Originally Posted by Techy147

I am using this smart card in Z3x as og one one is damaged. But it was working fine before its giving error now

Do you insist that this smart-card is Infinity smart-card ?

[Techy147]

Here is the full info
this is infinity best dongle card.
the card reader which came with this doesnt work any more so used my old z3x and it worked very well on best. Now I saw the Infinity update so I was willing to use it for cm2.

[InfinityHelp]

Originally Posted by Techy147

Here is the full info
this is infinity best dongle card.
the card reader which came with this doesnt work any more so used my old z3x and it worked very well on best. Now I saw the Infinity update so I was willing to use it for cm2.

I don't see any info.

What is the dongle S/N ?

[Techy147]

That is what I am try to fetch from Update Dongle Software but it does not recognize it anymore.
And now the normal Nokia best is also not working

[InfinityHelp]

What words should I use to get dongle S/N from you ?

What is the dongle S/N ?
you can see S/N in old log files.

[Techy147]

Brother I have changed my system so I dont have any access to my old files.
This dongle is the only thing left to know my SN.
and the software is giving me this error. Need user and pass too.

[InfinityHelp]

Originally Posted by Techy147

Brother I have changed my system so I dont have any access to my old files.
This dongle is the only thing left to know my SN.
and the software is giving me this error. Need user and pass too.

What is your e-mail address that you have used for dongle registration ?

[InfinitySupport]

Originally Posted by Techy147

Card-Reader: Gemalto e-gate Smart Card 0
ATR: 3B759400006202020201
Card Manager:
SerialNumber: 000392CE
ROM:
Integrated Circuit Fabricator: 4090
Integrated Circuit Type: 0062
OS:
Identifier: 0011
Release Date: 0202
Release Level: 0100
EEPROM:
Fabrication Date: 0017
Serial Number: 000392CE
Batch Identifier: 0000
Module Fabricator: 1942
Module Packaging Date: 0017
IC Card Manufacturer: 1943
IC Em******* Date: 0017
Pre Personalizer: 1944
Pre Personalization Date: 0017
Pre Personalization Equipment Identifier: 0000C118
Personalizer: FFFF
Personalization Date: FFFF
Personalization Equipment Identifier: FFFFFFFF
m_iopCard.Serial: 000392CE00001942
Extended info: Card returned error message . ISO7816 error 0x6A86 (Wrong parameter(s) P1-P2. Incorrect parameters P1-P2 )

This card is not listed as Infinity card


1. it's not Infinity card

2. it's Infinity card but it's damaged and data can nit be read well


solutions for both issues:
1. find your Infinity card and insert it into Card-Reader
2. buy new dongle. read this - https://www.infinity-box.com/doc/?r=20


I hope case is closed.
please confirm

[Kazimov]

Update box is also not working.
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

[YellowBoss]

Originally Posted by Kazimov

Update box is also not working.
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

post real log text with S/N etc.

[Kazimov]

smart card repair pleses

[YellowBoss]

Originally Posted by Kazimov

smart card repair pleses

hey kazimov !

post real log text with dongle S/N etc.